-Engineered backend solutions for AI-driven chatbots and email bot serving 8 million monthly messages and 2 lakh monthly active users .-Spearheaded 7+ system design projects, creating LLDs, HLDs, and database schemas, reducing development time by 20%.-Integrated ChatGPT within the product portfolio, resulting in a 24% revenue boost and 18% improvement in customer query resolution rates over six months.-Created AI answer tracking system, displaying source of answers with 95% accuracy, increasing user trust by 40%.-Integrated OpenSearch in Optimize module, resulting in improved data quality and raising deflection rates by 30% to 35%.-Streamlined Response Times : Introduced streaming responses for our chatbots, achieving a remarkable reduction in response times by 70%.-Revenue Growth through Auto Translation : Spearheaded the development of an Auto Translation feature for AI chatbots, which led to a 17% increase in revenue over three months.-Orchestrated auto-scaling policies across 3 AWS services for lag-based autoscaling for Apache Kafka, as well as memory and CPU-based policies, cutting infrastructure costs by 20%.-Participated in weekly on-call rotations, resolving 92% of customer-reported defects within 4 hours, maintaining 99% uptime.

-Launched nationwide loyalty program across 500+ stores and e-commerce platform, boosting customer retention by 35% and increasing repeat purchases by 28%.-Established real-time inventory system, reducing overselling and improving stock accuracy from 85% to 99%.-Implemented pub/sub architecture using AWS SQS, migrating HR system to ICIMS improving system reliability by 40%.-Led 7+ client interactions, translating business needs into technical solutions with 89% client satisfaction rate. Elevated project feasibility assessment accuracy by 30%.

-Led Samsung Pay SDK development, enabling 200+ third-party apps to integrate mobile payments. Increased SDK adoption by 50% and reduced integration time by 60%.-Enhanced Galaxy Store Developer API, streamlining app submission process by 30%. Upgraded error reporting accuracy by 35%, leading to 27% faster app updates and a 19% increase in developer satisfaction.