Danish Jamal Khan personal email
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Banking professional with over 18 years of experience across multiple domains and geographies. The Key experience areas are- Strategy & Competitive Advantage - Proficient at core concepts of business strategy and competitive advantage. Fully equipped with tools, practices, and disruptive concepts in the field of strategy. - Business Transformation & Change - An impact-driven, result-oriented, and solution-focused individual who proactively looks for opportunities to collaborate with the team and drive change in the organization.- Innovation, Digital Technologies & Business Model Changes - Possess the innate ability to study and foresee business model changes and external disruption happening across related industries. Understand the fundamentals of emerging and future technologies and how these innovative technologies are driving future business and operating models. - Overall, my experience and skillset is well diversified in different domains such as strategy, transformation, relationship management, process analysis, automation, program & project management, product management, banking operations, customer services, internal controls, and training & development.I am a passionate learner, a consistent contributor, and a highly collaborative team player who believes in creating "value" for all stakeholders in the organizational and broader context.
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Senior Business Analyst - Strategy & Corporate PerformanceDoha Bank Apr 2021 - Nov 2023Doha, QaStrategy | Transformation | Digital | FinTech - Led the bank-wide strategy development for Four consecutive years.- Articulated the 1st FinTech strategy/engagement model.- Analysis and insights using various strategy tools on an ongoing basis.- Active engagement in a highly complex multi-year enterprise transformation program.- Strategy execution insights and reports submission to the leadership team and Board of Directors. - Key liaison point for the bank's FinTech program with regulator and other external stakeholders.- Contributed to several special projects under the realm of strategy.- Worked closely with C-Suite for strategic planning and execution. - Collaborated with top management consultancy firms on multiple projects. -
Senior Change Agent - Strategy & Corporate PerformanceDoha Bank Nov 2017 - Mar 2021Doha, QaOrganizational change | Digital remodelling | Process automation | Business analysis | Project management - Driven the digital remodelling practice for 2+ years.- Executed the process automation program that includes automation of several key processes.- Contributed to several high-impact projects such as digital wallet, system upgrades, new value propositions, etc. -
Product Officer - CardsDoha Bank Dec 2016 - Nov 2017Doha, QaProjects | Business analysis | Customer value proposition | Core product management activities- Implemented a digital rewards platform (Doha Miles) for Qatar and Kuwait businesses. Doha Miles is a unique program that offers rewards redemption options such as 300+ airlines, 300,000+ hotels, miles exchange with leading FFP, and instant redemption at POS. - Launched a digital platform (global cashback, the 1st of its kind) that offers up to 30% cashback on leading international brands.- Led the NFC / Contactless card issuing and acquiring projects.- Led the implementation of 3D Secure dynamic / OTP-based authentication projects for cards.- Accomplished several other improvements that have made a significant impact on customer experience and P&L growth. -
Supervisor - Card CentreDoha Bank Jan 2011 - Nov 2016Doha, QaProjects | Process re-engineering | Business analysis | Cards Strategic Planning | Operations | Corporate payroll | Internal controls | Client services | Dashboards & data analysis | Training and development Key Projects- Participated in major system upgrade projects through all project phases.- Introduced instant payments that reduced payments TAT from 8-12 hours to real-time. - Achieved cost savings by introducing the STP concept in the corporate payroll domain. The new process has facilitated a 400% increase in business volumes without increasing operational costs.- Led the payment acceptance projects on self-service channels.- Key member of the implementation team for the VBV/MCSC Project.- Prepared value steam map of the bank’s cheque issuance and recommended a fully automated issuance mechanism.Other Projects- Facilitated implementation of a ‘Wage protection system’ from the banking regulator.- Performed business analysis, UAT, and points reconciliation for customer loyalty program.- As a continuous improvement practitioner, I have accomplished several high-impact projects that have helped Doha Bank create customer value and rationalize costs. -
Service Executive - Premier BankingBarclays Dec 2009 - Dec 2010London, GbBusiness development (HNWI) | Bancassurance | Client services- Acquiring high net worth individuals for Branch portfolio.- Taking care of investment, insurance and service needs of premier banking clients.- Worked closely with internal controls team to ensure strict compliance with bank's policies pertaining to AML, Account management and so forth. -
Relationship Officer - Bank @ WorkCitibank Jan 2009 - Oct 2009New York, New York, UsBusiness development | Relationship management- New Business Development (accounts, cards, and consumer loans).- Relationship management with Global Relationship Banking (GRB) and Top Tier companies regarding the provision of financial solutions to their employees. -
Assistant Product Manager - Cards BusinessCitibank Apr 2008 - Jan 2009New York, New York, UsProduct management | Campaigns- Support business in new Product Development. To formulate and implement product strategy and identify opportunities to increase product revenue.- Revamped key processes, which has resulted in minimizing customer complaints to a negligible level and ultimately led to customer retention.- Market Intelligence and preparation of competitive analysis.- Cross functional coordination to increase product subscriber base.- Training and development of cross-functional teams (Telesales, Inquiry management, phone banking channels). -
Mis Analyst/Relationship Manager - Merchant AcquiringCitibank Jun 2005 - Apr 2008New York, New York, UsBusiness development | Relationship management | Client services | Team management | MIS AnalystI started as a Unit Coordinator / MIS Analyst, and within three years I have received two promotions. Job responsibilities were:- Provide analysis to management that helps in defining strategies and tactical action plans.- Taking care of SLAs, Risk Controls (self-assessment), and other audit-related matters.- Portfolio growth through new business development and existing clients. - Relationship Management with corporate acquiring clients.- Team management towards goal achievement and capacity development.- Executed BTL marketing activities for campaigns.- Onboard top-tier retail clients for marketing campaigns.
Danish Jamal Khan Skills
Danish Jamal Khan Education Details
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The International School Of Management (Ism)Strategy -
Harvard Business School OnlineCertificate - Disruptive Strategy -
Mohammad Ali Jinnah University (Maju)Management
Frequently Asked Questions about Danish Jamal Khan
What is Danish Jamal Khan's role at the current company?
Danish Jamal Khan's current role is DBA | Strategy | Transformation | Digital | Financial Services.
What is Danish Jamal Khan's email address?
Danish Jamal Khan's email address is da****@****ail.com
What schools did Danish Jamal Khan attend?
Danish Jamal Khan attended The International School Of Management (Ism), Harvard Business School Online, Mohammad Ali Jinnah University (Maju).
What skills is Danish Jamal Khan known for?
Danish Jamal Khan has skills like Banking, Team Management, Risk Management, Credit Cards, Mis, Retail Banking, Relationship Management, Management, Business Strategy, Product Management, Business Planning, Portfolio Management.
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