Implemented full internal IT policies & procedures for the company that would enhance communication and knowledge flow.•Managed re-designing and implementing a new IT infrastructure for the company.•Helped in restructuring the company in its early stages to focus more on retail customers.•Built a relationship between software vendors, hardware suppliers, and consultantsin order to build the most efficient infrastructure. To build a stable network, and to ensure the maximum… Show more Implemented full internal IT policies & procedures for the company that would enhance communication and knowledge flow.•Managed re-designing and implementing a new IT infrastructure for the company.•Helped in restructuring the company in its early stages to focus more on retail customers.•Built a relationship between software vendors, hardware suppliers, and consultantsin order to build the most efficient infrastructure. To build a stable network, and to ensure the maximum up-time in a very sensitive business.•Implementing and Managing IT within the Company (Specializing on Service Desk,Service Level, Incident and Problem Management).•Monitoring and Escalating Incident and Problem Management.•Established and prepare guidelines for company network and computing resources usage. And follow up guidelines usage Show less

Manage information technology and computer systemsPlan, organise, control and evaluate IT and electronic data operationsDesign, develop, implement and coordinate systems, policies and proceduresEnsure security of data, network access and backup systemsAct in alignment with user needs and system functionality to contribute to organizational policyManage staff by recruiting, training and coaching employees, communicating job expectations and appraising their… Show more Manage information technology and computer systemsPlan, organise, control and evaluate IT and electronic data operationsDesign, develop, implement and coordinate systems, policies and proceduresEnsure security of data, network access and backup systemsAct in alignment with user needs and system functionality to contribute to organizational policyManage staff by recruiting, training and coaching employees, communicating job expectations and appraising their performanceIdentify problematic areas and implement strategic solutions in time Show less

•To manage network and security equipment and Server, systems, internet, intranet, video conferencing, etc. Implementing the latest network and security technologies. Oversees the operation and support of the system, network and security facilities in the company to secure data and information assets and to ensure their continuous availability. Takes corrective actions for a smooth and uninterrupted system and network service•Manage SQL, Oracle Server and other database management systems… Show more •To manage network and security equipment and Server, systems, internet, intranet, video conferencing, etc. Implementing the latest network and security technologies. Oversees the operation and support of the system, network and security facilities in the company to secure data and information assets and to ensure their continuous availability. Takes corrective actions for a smooth and uninterrupted system and network service•Manage SQL, Oracle Server and other database management systems, including performing and supervising backups, patch management, performance monitoring, security management•Installing, managing & Troubleshoot MPLS (IP-VPN) Primary & backup connections with both Markets (DFM & ADX) & Disasters site (Etisalat) Show less

• One year experience in Computer Hardware, operating Systems, Small office network, Cabling, Application installations & Wireless routers