• Business Process Leadership: Active member of Coditas' Business Process Group.• Product Development Lifecycle: Engaging in all stages of product development, including defining, designing, executing, auditing, and enhancing.• Stakeholder Collaboration: Collaborating with global stakeholders in India, the US, Rotterdam, and Singapore for requirement gathering, goal setting, and creating strategic roadmaps.• Documentation & Analysis: Developing High-Level Design (HLD), Business Requirement Documents (BRD), and Functional Requirement Documents (FRD).• Agile & Scrum Management: Facilitating user story creation, assignment, tracking, and backlog management using Agile methodologies and Scrum ceremonies.• Client Relations & Goal Setting: Managing client engagements for setting business requirements and strategic goal planning.• Team Leadership & Collaboration: Leading cross-functional teams and fostering a collaborative work environment.• Process Mapping & Visualization: Creating flow charts, use cases, swim lanes, user stories, and epics.• UI/UX Design: Reviewing wireframes, UI screens, UX prototype in project design.

LOB/Domain: FintechInvolvements:1. Gallagher - Crisis Management & Business Continuity | Illinois, USA2. Gallagher Basset CSS | Illinois, USA• Structuring process for stability of business in times of potential cyber-attacks or disasters while analysing the employee response metrics in self-created Power BI dashboard.• Setting up MIS for GB CSS team Reporting Managers to analyse team productivity & endurance.Key Deliverables:• Led the development of a new Management Information System (MIS) division, focusing on Executive Support Systems.• Owned and managed the Business Control Protocol dashboard using PowerBI, including handling raw data and its structuring.• Managed relationships with key clients in the USA, including three Senior Management members and fifteen notable Managers, across three active projects.• Created and maintained divisional presentations related to process Key Performance Indicators (KPIs) on a weekly and monthly basis.• Automated general executive reports for regular distribution and analysis.

LOB/Domain: Enterprise AnalyticsProject Details: Providing consultation analyses for Sr. Partner Managers, evaluating their Enterprise Client hardware support service and visualizing the pulse of the project with obtained raw data transformed into metric visualsKey Deliverables: • Stakeholder Engagement: Engaged with stakeholders on Data and Business logic fronts.• Data Reporting and Dashboard Development: Built up data and reporting using SQL, Advanced Excel, and Power-BI dashboards to provide insights on Business KPIs and procedures.• Requirements Translation and Documentation: Translated stakeholders’ requirements into tangible outcomes such as flow charts, user diagrams, draft models, and user cases/stories, making them clear, concise, and easy to understand for a wide audience.• Data Extraction and Manipulation: Extracted and manipulated data on SQL Server to arrive at a consumable level of data.• KPI Performance Reporting: Prepared KPI performance reports for the project and delivered required data.• SLA Management: Managed SLAs as per process standards.