Danish A Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra, India

•Extensive experience in ETL operations with Snowflake/Databricks, including data extraction, transformation, and loading.• Transform data into business insights withreports based on business logic. • Validate and monitor client data, ensuring high data quality and accuracy.• Strong data analysis, troubleshooting, and debugging skills. • Proven ability to work independently and collaboratively. • Understanding Of Azure data engineering.Skills: • Databricks • SparSQL • Microsoft Azure • Snowflake • Big Data • SQL • ETL Tool • Apache Kafka • Kubernetes • Docker • PySpark • Airflow • Git • PostgreSQL • Oracle Database

• Expertise on working in production environment by Analysis & Troubleshooting skills.• Troubleshoot issues by going through the log files with a thorough attention to detail.• Work with ticketing applications (UTS & BMC Remedy) to manage incidents/tickets and maintain SLA Proactively keep management informed of critical customer issues/concerns.• Provide assistance to other team members during maintenance.• Contribute to the know edge base and actively use the existing documents in the resolution ofsupport cases. • Expertise in Functional knowledge of billing flow in Telecom.• Handling Manual Billing processes of all Account simultaneously.• Handling Production issues by interacting with Clients and different Application team and effectively resolved the issues.•Handling Maps & job Failures, Debugging errors in Failure cases.• Alerts and system health handling ensuring smooth data / transactions processing• Creation of reports for customer by fetching data from production database using SQL.• Ensuring the quality of support ticket, case management and escalations for continuous improvement of response and resolution times.• Working with multiple monitoring tools to keep an eye on ongoing events before they turn togreater impact.• Handling of Technical Bridges/Conferences to expedite the resolution process.• Deciding & Managing priority (P1, P2 or P3) Incidents as per their impact on production.

Maharashtra, India