Technical Expert at HCLTech
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Technical LeadCognizantHyderabad, In -
Technical ExpertHcltech Apr 2023 - PresentHyderabad, Telangana, India -
SpecialistC3I Solutions Sep 2022 - Mar 2023 -
Senior Help Desk AnalystC3I Solutions Feb 2021 - Sep 2022Hyderabad, Telangana, India -
Help Desk AnalystC3I Solutions Jul 2019 - Feb 2021Hyderabad, Telangana, IndiaHelp Desk Analyst for Johnson & Johnson Responsible for handling customer support requests and performing initial triage and technical troubleshooting.Scope of troubleshooting included apps and services like Office365, Cisco AnyConnect, AmazonWorkspaces, VMWare AirWatch, Veeva CRM, Salesforce Lightning.Responsible for ensuring proper customer service and issue handling till resolution.Responsible for properly redirecting and escalating issues that are out of scope.
Danish Faraz Education Details
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Human Resources
Frequently Asked Questions about Danish Faraz
What company does Danish Faraz work for?
Danish Faraz works for Cognizant
What is Danish Faraz's role at the current company?
Danish Faraz's current role is Technical Lead.
What schools did Danish Faraz attend?
Danish Faraz attended Osmania University, Hyderabad, Nasr School.
Who are Danish Faraz's colleagues?
Danish Faraz's colleagues are Tanaya Das, Nav Garg, Visalakshi Chellappan, Sneha Mahadev Mhatre, Binit Jha, Jency Abisia, Lawrence Selvaraj.
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Danish Faraz
@ Wipro || Idam || Oim || Sailpoint Iiq || Azure Cloud Security|| Pingfederate || Aws || Gen AiIndia -
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