• Planned and seamless deployment of various Microsoft 365 components, including Exchange Online, SharePoint Online, Teams, and Power Platform, ensuring their integration and adaptability were carried out without a hitch.• Managed migration projects that involved transitioning from legacy Exchange Server versions (2010/2013/2016) to Exchange Online, minimizing user disruption and safeguarding data integrity throughout the process.• Integrated of Exchange with other Microsoft 365 services, such as SharePoint and Teams, facilitating a collaborative environment for efficient data sharing.• Developed tailor-made SharePoint solutions encompassing scripts, web components, and workflows to meet specific business requirements.• Utilized migration tools like SharePoint Migration Tool (SPMT) and Sharegate to execute seamless migrations.• orchestrated the transition from Skype for Business (SFB) to Microsoft Teams, enhancing communication capabilities within the organization.• Implemented and maintained robust Exchange Online Protection (EOP) policies to fortify the organization against email-based threats like phishing and malware attacks.• Demonstrated expertise in managing Microsoft Exchange Server versions 2016 and 2019, ensuring their optimal performance and security.• Deployed and configured Advanced Threat Protection (ATP) for Exchange Online, providing enhanced email threat protection.• Managed Office 365 advanced threat protection (ATP) filters, encompassing tasks related to spam, malware, outbound email, quarantine, and more.• Administered Azure Active Directory (AAD) with Multi-Factor Authentication (MFA), Conditional Access, Privileged Identity Management (PIM), and Password protection.• Conducted informative training workshops for IT personnel and end users to elevate their proficiency in utilizing Exchange and troubleshooting issues

• Collaborated closely with IT teams to analyze and resolve complex connectivity, synchronization, and performance issues within Outlook, ensuring optimal user experience.• Leveraged Bit Titan migration tools, including MigrationWiz, to automate and streamline mailbox migrations from various third-party applications to Exchange Online, minimizing migration-related disruptions.• Employed Quest migration tools such as Quest Migration Manager for Exchange to execute large-scale Exchange migrations while maintaining minimal user disruptions.• Experience with implementing Office 365 Governance model, drafting technical roadmap, managing Currency (OneDrive Sync client version upgrade) and defining the acceptable usage of Office 365 services• Provided valuable technical support to IT administrators for troubleshooting various Office 365-related issues, offering quick and effective solutions.• Played a key role in supporting a hybrid environment with Office 365, skillfully integrating Exchange Online with on-premises Exchange environments, encompassing Exchange Server 2010 and 2013.• Configured Office 365 litigation hold and retrieval mechanisms for mailboxes and skillfully managed license provisioning, ensuring legal and data management compliance.• Created and managed Office 365 groups and distribution lists, streamlining communication and collaboration within the organization.• Managed Groups and Users Mailbox in Office 365 and administered Office 365 domains, maintaining the integrity and availability of email services.• Configured Outlook Cached Exchange Mode to enhance synchronization with Exchange Server or Exchange Online, significantly improving offline email access for users.• Implemented robust email security protocols, including DMARC, DKIM, SPF, ESG integration, and Exchange Online Protection (EOP) using tools like Proofpoint and Cisco IronPort.

• Handled Office 365 administration tasks, including user management, license allocation, and access control, ensuring the smooth operation of essential services.• Successfully consolidated multiple Office 365 tenants into a centralized platform, reducing administrative complexity, and fostering collaboration across the organization, resulting in increased efficiency.• Collaborated closely with security teams to implement robust security measures, such as S/MIME, Office 365 Message Encryption, and other email encryption solutions, safeguarding sensitive communication.• Led the migration of Microsoft Teams from one Office 365 tenant to another using third-party tools like MigrationWiz, ensuring a seamless transition and minimal disruption.• Integrated Microsoft Teams with third-party applications to enhance team productivity, streamlining communication and collaboration.• Diagnosed and resolved issues related to audio/video calls, chat, and connectivity disruptions in MS Teams, effectively minimizing disruptions in communication and maintaining user satisfaction.• Expertly employed Binary Tree migration solutions, such as Binary Tree E2E Complete, to execute complex migrations between diverse email systems, including on-premises Exchange and Exchange Online, ensuring data integrity during migrations.• Managed a Hybrid environment with Office 365 and on-premises Exchange (Exchange Server 2010 and 2013) integration, enabling seamless communication and data exchange.• Managed Exchange Online users, overseeing recipient management, shared mailbox creation, email recovery, and more, ensuring the availability of email services.• Administrated tasks like adding, modifying, and deleting group mailboxes and email accounts through Exchange Admin Center and PowerShell scripting, enhancing administrative efficiency.

• Developed and implemented Group Policy Objects (GPOs) to oversee desktop settings, facilitate software distribution, and enhance security configurations for Windows clients, ensuring a standardized and secure environment.• Managed Active Directory (AD) replication, proactively addressing and resolving replication issues to maintain consistent directory information across domain controllers, guaranteeing uninterrupted service.• Developed PowerShell scripts to automate routine server administration tasks, significantly enhancing operational efficiency while minimizing manual errors.• Utilized PowerShell scripting for administrative tasks, reducing human errors and saving valuable time during critical system management processes.• Settled and maintained Windows Server Failover Clustering, increasing server availability and fortifying disaster recovery capabilities, ensuring uninterrupted service even in the face of hardware failures.• Implemented and managed various Windows Server roles and features, including Active Directory Domain Services (AD DS), DNS, DHCP, and File Services, ensuring the robustness and functionality of critical network components.• Successfully managed Windows Update Services (WSUS) to guarantee that servers and workstations remained up to date with essential security patches and updates, enhancing system security and stability.• Collaborated closely with cross-functional IT teams, including developers, network engineers, and security professionals, to ensure 24/7 availability, fostering a seamless and reliable IT ecosystem.

• Demonstrated proficiency in the installation, configuration, and management of a diverse range of Windows Server Operating Systems ensuring the reliability and efficiency of the network infrastructure.• Maintained server hardware, encompassing installation, upgrades, routine maintenance, and the diligent application of security updates, ensuring optimal performance and security.• Maintained comprehensive documentation for server configurations, detailed procedures, and troubleshooting guides, providing valuable resources for seamless system management and issue resolution.• Collaborated closely with security teams to implement critical security updates and enhancements, guaranteeing the robustness and resilience of the network infrastructure.• Worked in Windows PowerShell scripting, harnessing its power to automate administrative tasks, increase efficiency, and reduce manual workload.• Crafted customized Windows PowerShell scripts for tailored installations and the resolution of common issues, enhancing system manageability and problem-solving capabilities.• Designed and meticulously implemented group policies to enforce security settings, software installations, and configurations throughout the network, fortifying system security and ensuring a consistent computing environment.• Managed and troubleshoot Windows-based networking, covering key aspects like TCP/IP, DNS, and DHCP, optimizing network performance and stability.