ICBC is the largest commercial bank in the world having its operations in Pakistan. • Develop and implement IT strategies aligned with business objectives.• Plan and execute technology upgrades, digital transformation, and infrastructure improvements.• Collaborate on network equipment installation, maintenance, and support.• Overseeing the design, implementation, and maintenance of the bank's IT infrastructure, including servers, networks, databases, and other systems• Responsible for handling IT projects, ensuring timely, budget-compliant delivery with high-quality standards.• Develop and implement cyber security measures and data protection strategies.• Oversee data center operations, including server management, UPS systems management, CCTV systems storage, and network systems.• Leading projects to integrate new technologies and systems into existing IT infrastructure.• Collaborating with software developers, vendors, and other stakeholders to customize and deploy banking software and applications.• Implement disaster recovery and business continuity plans, ensuring data backup and recovery procedures.• Develop and implement administrative policies, procedures, and systems to ensure efficient operations.• Ensure compliance with legal and regulatory requirements in areas such as health and safety, labor laws, and environmental regulations.• Manage administrative risks, including data security, physical security, and operational risks.

• Overseeing the continuous real-time monitoring of transmission networks, including fiber optics and microwave links, to ensure optimal performance and availability.• Detecting and identifying faults or abnormalities in the network, such as link failures, signal degradations, or congestion, and initiating corrective actions.• Diagnosing network issues and coordinating with field teams to resolve faults in the shortest possible time.• Escalating critical issues to senior management or relevant departments when necessary and ensuring timely resolution.• Engaged with corporate clients to resolve service issues and provide technical support.• Conducted performance reviews, managed training programs, and oversaw team development.• Handled procurement and maintained vendor relationships.• Responsible for conducting trainings programs for employees i-e CMS, BNCC systems