Danish Nafees Mughal Email and Phone Number

• Identify, analyze, sell and support payments and cash management products and services to established business customers and target prospective corporate and commercial clients• Conduct and initiate joint calls with BM’s, RM, Team Lead and Area Manager to develop new business relationships, cross sell banking products and achieve organizations strategic goals• Negotiate pricing to optimize profitability of product or service solutions & contributing to the Bank’s deposit growth strategies and goals• Manage, groom and lead a team of 3 RMs to sustain and grow an existing portfolio of more than 350 corporate and commercial clients with a total throughput of PKR 250+ Billion• Successfully achieved 155% of annual throughput and 120% of annual income targets FY’21 • Maintain and enhance existing revenue streams by identifying market gaps and selling innovative Payments and Cash Management solutions. i.e Executed an innovative collection solution for the first time in Meezan Bank for a renowned corporate customer• Undertake challenging opportunities to pitch and close mandates through innovate sales strategies against a backdrop of competition from local, regional and/or global banks• Engage with multiple internal stakeholders to identify product gaps, pitch new product ideas, participate in the product development cycle and assist in execution of new product services • Possess in depth IT knowledge and a firm grip on various APIs to include latest technology of system integration for advance Transaction Banking solutions. i.e integration with CDC• Conduct frequent awareness sessions with retail, commercial and corporate teams to educate and update existing and newly added Transaction Banking solutions and promote inter department exposure. • Played a vital role in building Payments and Cash management department from ground up in 2014

Manager Client Services - South | Payments & Cash Management |Look after the PCM customers across CMB (GB, LLC & SMC) Primarily for PCM South customers and also on Pan Pak basisAssist in Implementation of domestic cash management solutions for customers and ensure products and services are delivered in a coordinated and professional manner. Cross selling ability to exploit PCM revenue Provide services externally with high profile customer & internally in the bank with IT , NSC and Treasury for payment processing ,query resolution and fixing recurring issues.Act as liaison point for all PCM customers for query resolution and to take ownership of their queries on all cash management issuesTo ensure that customer complaints remain to the minimum service standardsAll queries to be addressed with in minimum services standards and provide the PCM product technical support / guidance to PCM clientsEnsure the effective implementation of service improvement initiatives on an on-going basis in response to clients’ needsExplain operational matters to clients. Develop client’s awareness, understanding and ability to comply with our operational requirementsPrompt and appropriate action taken to address client feedback/complaintsPrioritize work effectively making full use of all available resources Process work accurately within agreed timescales and in accordance with procedures & controls Co-ordinate actions of other functional areas to ensure appropriate tasks completed in accordance with required timescales Ensure prompt resolution of all reconciliation items, providing clear, concise and relevant documentation to support outstanding items. Cash items to be addressed immediately and stock items resolved within 10 days Share knowledge and experience with colleagues Provide clear and concise written and verbal advice to all interested parties within agreed timescalesCompleted the migration of new devices

• Manage PCM customers across CMB (GB, LLC & SMC) Primarily for PCM South and also Pan Pakistan • Assist in implementation of domestic cash management solutions for customers and ensure products and services are delivered efficiently and professionally • Cross selling ability to enhance PCM and overall Bank’s revenue • Provide services externally for high profile customers & internally in the bank with IT , NSC and Treasury for payment processing ,query resolution and fixing recurring issues.• Act as liaison point for all PCM customers for query resolution and take ownership of their queries on all cash management issues.• Provide the required operational support to sales and product teams.• Ensure maximum service standards for all customers across the board• Ensure effective implementation of service improvement initiatives on an on-going basis in response to clients’ needs• Conduct training sessions to ensure client’s product awareness and resolve operational queries• Process work accurately within agreed timescales and in accordance with procedures & controls • Co-ordinate actions of other functional areas to ensure appropriate tasks completed in accordance with required timescales • Ensure prompt resolution of all reconciliation items, providing clear, concise and relevant documentation to support outstanding items. Cash items to be addressed immediately and stock items resolved within 10 days • Provide clear and concise written and verbal advice to all interested parties within agreed timescales• Completed the migration of new devices• Started the RTGS payment VIA HSBCnet

Application Engineer Key Deliverables: Accountable for System administrator on HWS Clusters (O/S 2 Server) and WS Operational Support - Country Wide Operations; System administrator on FEPS Clusters (O/S 2 Server) and WS Operational Support - Country Wide Operations  Handling Server Management and Project Management (Both Infrastructure and Application)  Supporting Server and taking Backup of Lotus Notes Administrator on Branch/Office IT Support and also Assisting to Lotus Notes administration on LN Operational Support - Country Wide  Responsible for Black Berry Configuration  Primer Support (For Senior User)  Pan Pakistan Branches Support System management through Ms System Center Configuration Manager 2007 like software deployments, hardware and software inventory and asset management. Virtual Team Support Developing specific goals to plan, organize and prioritize the work Supervising daily IT Branch operations  Coordinating with the local telecom for all the data link issues in impeccable manner  Supporting GTP and CA/400 branches related queries. Arranging one to one session for branch staff on basic IT trouble shooting and usage  Responsible for Smooth running of IT Operations in Lahore, Islamabad, Rawalpindi, Sialkot, Faisalabad, and Multan & Karachi (KCL Branch, POF Complex Branch, Premier Branch, Shaheen Complex Branch, DSA Branch & NHO )  provide an efficient and effective desktop services to business  Supporting ATM all over Pakistan  Mentoring Interns; Providing BRP Drill  Responsible for MIS on daily/monthly basis  Assisting line manager on IT Planning & Finance