Experienced professional with a versatile skill set spanning 14 years, excelling not only in customer service, product management, and solutions engineering, but also in championing information security measures. Throughout my career, I have successfully combined technical expertise with sales acumen to drive business growth and deliver exceptional results while prioritizing the security of digital assets.With a proven track record in collaborating with cross-functional teams and understanding customer needs, I excel in developing tailored solutions that address challenges and meet objectives. Beyond this, I've spearheaded the development of innovative projects, including Pakistan's First Table Reservation System and the integration of Low-Cost Airline API with VABookings.My excellent negotiation skills, captivating software demo abilities, and strong troubleshooting capabilities have enabled me to effectively engage with prospects and clients, delivering impactful presentations and ensuring customer satisfaction. On top of these, I have meticulously defined access control management protocols, fortified network perimeters against unwarranted incoming connections, and crafted comprehensive data backup strategies to ensure data integrity, availability, and disaster recovery.I am a strategic thinker with a creative mindset, I thrive in fast-paced environments and prioritize tasks to achieve goals while maintaining high levels of customer service.As a Senior Product Manager/Business Analyst, I have not only collaborated closely with marketing teams, trained sales and technical staff, and managed client relationships but also ensured R&D oversight for security by coordinating with web development and design firms. My focus on security extends further with experience in overseeing quality assurance and API integrations for an online leisure portal in my role as an Assistant Product Manager.Currently working as a freelance project consultant, I bring my expertise to deliver customized solutions to clients, ensuring project success through effective communication and coordination. My commitment to integrating security best practices into projects remains unwavering.I am eager to contribute my diverse background and skills, including my commitment to information security, to a dynamic organization. Leveraging my technical and sales expertise, I aim to drive business growth, exceed customer expectations, and ensure the secure management of digital assets. Let's connect and explore opportunities to collaborate!