As a Credit Control Team Lead, my role involves overseeing a dedicated team of credit controllers to ensure the efficient management of credit and collections processes. I lead by example, providing guidance and support to team members while managing the assessment of credit risk, setting credit limits, and optimizing cash flow. Through strategic communication, collaboration with cross-functional teams, and a focus on process enhancement, I drive timely payments and maintain positive client… Show more As a Credit Control Team Lead, my role involves overseeing a dedicated team of credit controllers to ensure the efficient management of credit and collections processes. I lead by example, providing guidance and support to team members while managing the assessment of credit risk, setting credit limits, and optimizing cash flow. Through strategic communication, collaboration with cross-functional teams, and a focus on process enhancement, I drive timely payments and maintain positive client relationships. My goal is to achieve financial objectives while promoting teamwork and delivering exceptional results. Show less

- Managing and monitoring order processing queues in CRM systems to minimize billing and other operational errors.- Evaluating new credit requests and conducting client credit checks.- Setting up the terms of credit for new clients.- Negotiating payment plans.- Responding to client inquiries and helping resolve the billing issues.- Managing and collecting debts from company debtors for our global customers across EMEA region.- Performing invoicing and handling revenue… Show more - Managing and monitoring order processing queues in CRM systems to minimize billing and other operational errors.- Evaluating new credit requests and conducting client credit checks.- Setting up the terms of credit for new clients.- Negotiating payment plans.- Responding to client inquiries and helping resolve the billing issues.- Managing and collecting debts from company debtors for our global customers across EMEA region.- Performing invoicing and handling revenue recognition issues in the system along with day, month and quarter end activities in ERP solutions.- Main point of contact for resolving and assisting on VAT issues and queries for EMEA region.- Providing ad-hoc reporting as and when requested by management.- Cross functional collaboration to streamline and improve business processes and overall credit management.- Assisting with yearly audits across all entities from credit and AR perspective. Show less

- Looking after complete Quote to Cash Process / Order Management. Implementing and monitor internal controls over these processes.- Be a central point of contact between Sales/Sales Operations and Credit Control teams so that credit and other sales order management/operational issues are resolved smoothly.- Active participation in implementation of ERP solutions.- Assist in the setting up of the credit control system and other internal financial controls that help in error free… Show more - Looking after complete Quote to Cash Process / Order Management. Implementing and monitor internal controls over these processes.- Be a central point of contact between Sales/Sales Operations and Credit Control teams so that credit and other sales order management/operational issues are resolved smoothly.- Active participation in implementation of ERP solutions.- Assist in the setting up of the credit control system and other internal financial controls that help in error free processing of sales orders.- Develop the credit management capability within the practice.- Managing the Credit and Collections activity of Zones UK, Netherlands, Ireland, Israel & Turkey divisions.- Chase overdue invoices by telephone, email & letters within agreed timescales.- Maintain accurate records of all chasing activity and application of payments.- Identify changes in payment patterns and propose action to avert indebtedness.- Respond promptly and completely to both client and internal enquiries.- Undertake account reconciliations as required.- Handle disputed bills and negotiate to bring payment within the agreed terms.- Uploading of invoices via online portals for Microsoft, Intel, Nike, CrowdStrike and Equinix and resolving their billing issues.-Performing invoicing and handling revenue recognition issues in the system along with day, month and quarter end activities in ERP solutions.- Main point of contact for resolving and assisting on VAT issues and queries for UK and EU region.- Providing ad-hoc reporting as and when requested by management. Show less

- Looking after complete Sales Operations & Quote to Cash Process.- Performing and supervising daily tasks such as Invoicing, Licensing and Maintenance & Support Renewals.- Administration of day-to-day accounting processes such as aging of receivables and invoicing.- Preparation of Monthly Reports for facilitation of Finance/Accounts and Research & Development.- Presale activities including customer facing, forecast facilitation and quotation management.- Managing global… Show more - Looking after complete Sales Operations & Quote to Cash Process.- Performing and supervising daily tasks such as Invoicing, Licensing and Maintenance & Support Renewals.- Administration of day-to-day accounting processes such as aging of receivables and invoicing.- Preparation of Monthly Reports for facilitation of Finance/Accounts and Research & Development.- Presale activities including customer facing, forecast facilitation and quotation management.- Managing global customer operations including product order management, software releases, license management and contract management.- Management and maintenance of Grant programs and Addendums & Agreements with Legal and Sales to finalize commercial agreements.- Active participation in implementation of ERP solutions using Microsoft Dynamics AX 2012- Working closely with Sales and Finance teams to facilitate revenue recognition.- Maintaining master and financial data integrity of assigned accounts.- Administration of customer contracts in accordance with Terms and Conditions.- Appropriate response to customer inquiries on daily basis and escalating as needed.- Handling sensitive client situations along with the ability to understand and effectively resolve basic issues.- Maintain client database in the ERP system and respond promptly to any amendments as and when required.- Working in Microsoft Dynamics CRM, Microsoft Dynamics AX in Accounts Receivables and Sales & Marketing, PIB (Product Installed Base) and license generation modules. Show less

- Maintain clients’ database in the accounting software and the respective websites and respond promptly to any amendments as and when required.- Gather information and relevant reports; prepare invoices, record in accounting software, printing and dispatching to clients via their preferred modes.- Verify that the transactions comply with financial and industry policies & procedures.- Record receipts from all modes (ACH, Credit Cards, Checks, Pay pal and online Payments)-… Show more - Maintain clients’ database in the accounting software and the respective websites and respond promptly to any amendments as and when required.- Gather information and relevant reports; prepare invoices, record in accounting software, printing and dispatching to clients via their preferred modes.- Verify that the transactions comply with financial and industry policies & procedures.- Record receipts from all modes (ACH, Credit Cards, Checks, Pay pal and online Payments)- Prepare and maintain aging, accounts receivables and delinquent balances reports to assist management decisions.- Communicate with customers as and when required, respond to their queries on daily basis and resolve the issue(s).- Record General Journals, Unbilled Revenue, Amortization and other month end entries in line with relevant accounting standards.- Follow SOPs for AR recovery and maintain clients’ status on a regular basis.- Prepare and maintain vouchers records.- Maintain records for supporting documents and assist for the external/internal audits.- Teach juniors on various aspects of company’s accounting and finance functions.- Respond actively to ad hoc requirements as and when required.- Assisting the Financial Controller in New Jersey on day to day financial and non-financial matters.- Dealing with Vendors in the United States on behalf of Accounts Payable Section on specific or day to day matters. Show less

- Provide support to Operations Dept. in claim level queries by dealing with Insurance companies via phone in the United States.

- Bid Opening for Local and Import Purchases.- Auction for Unserviceable Assets.- Checked Comparative Statements for Local and Import Purchases at ongoing basis.- As a team member took part in the Audit of Company Pool Cars.

- Bid Opening for Local and Import Purchases.- Took part in Spot Purchasing for Company Assets.- Checked Comparative Statements for Local and Import Purchases at ongoing basis.- Took part in Integrated Management Systems (IMS) Talk.- Assisted Assistant Executive in the preparation of Sales and Trade Debt Reports.- Assisted Deputy Executive in the preparation of Funds and Investment Status Reports. -Prepared Checklists for Security and Administration Procedures, Fire and… Show more - Bid Opening for Local and Import Purchases.- Took part in Spot Purchasing for Company Assets.- Checked Comparative Statements for Local and Import Purchases at ongoing basis.- Took part in Integrated Management Systems (IMS) Talk.- Assisted Assistant Executive in the preparation of Sales and Trade Debt Reports.- Assisted Deputy Executive in the preparation of Funds and Investment Status Reports. -Prepared Checklists for Security and Administration Procedures, Fire and Emergency Response Plan (For the Audit of Admin Dept. – Security and Protocol Head).- As a team member took part in the Audit of Secretarial Practices. Show less

- Assisted Assistant and Senior Manager in Pre Audit related matters.- Assisted Internal Audit Team on Investment Accounts in Askari Welfare Saving Scheme.- Assisted Assistant Manager on Control Procedures regarding Askari Real Estate Projects.- Assisted Assistant Manager on Control Procedures and Policy Reviewing regarding Army Welfare Sugar Mills.