Danish Yin Email & Phone Number

Singapore

Singapore

I managed the processing of payments and invoices, along with overseeing occasional clawbacks. My responsibilities included coordinating the logistics for medication deliveries while collaborating with doctors and specialists to ensure patient needs were met effectively. I worked with internal teams to support the launch of new products and services, and maintained medication inventory using the Plato system. Additionally, I developed and updated email templates, handled client inquiries through Zoho Desk, and managed user data provisioning.

Singapore

With a two-year tenure as a Guest Relations Executive at Frasers Hospitality, a global hospitality operator, my responsibilities included:Participating in the pre-opening team of the hotel.Managing guest arrivals and departures, handling invoice processing, and facilitating cash/credit payments.Effectively managing various communication channels, including phone calls and emails.Collaborating with the sales department to ensure corporate clients' expectations were consistently met.Creating reservations based on requests received via emails, phone calls, and walk-in clients (utilizing HMS).Addressing incoming calls regarding room rates, room availability, reward programs, and special requests.Coordinating closely with various departments such as Sales, Reservations, Housekeeping, and Accounts to maintain seamless Front Desk operations.