Danita Rucks Oliver Email & Phone Number

Charlotte, Nc, Us

United States

Design and lead enterprise-wide DEIB strategy, embedding diversity into the business operating model to enhance culture and drive innovation. As Executive Sponsor of Employee Resource Groups, spearhead the development of five ERGs. Implemented dynamic DEIB dashboard and established a scorecard system for continuous improvement and accountability. Partner with executive leadership to create a sustainable DEIB infrastructure, leveraging data and reporting to support and scale inclusive initiatives. Deliver critical programs focused on employee experience, recognition, change management, and leadership engagement, fostering a culture of psychological safety, belonging, and equitable opportunities.Champion a positive employee experience by continuously enhancing programs designed to foster a culture of innovation. Provide expertise and thought leadership as advisor to the Chief Executive Officer and Chief HR Officer on culture, employee experience, and DEI&B. Leverage metrics, indexes, analytics, and insights in assessment, monitoring and enhancing organizational health. Develop strategies to differentiate talent pipelines and refine culture while partnering with management across the organization to enhance the BHN inclusion brand both inside and outside the organization.

United States

Diversity, Equity, Inclusion & Belonging Culture;

United States

Launched a comprehensive DEIB framework with measurable goals, representation metrics, and actionable outcomes, leading to significant gains in diverse hiring, employee engagement, and leadership accountability. Spearheaded initiatives that reshaped diversity, equity, and inclusion across the organization. Developed strategic hiring programs focused on HBCUs, HSIs, and non-traditional talent, significantly enhancing workforce diversity and bridging representation gaps. Created and implemented a comprehensive DE&I strategy with measurable goals, representation metrics, and actionable outcomes, covering diverse hiring, stakeholder accountability, inclusive career progression, and a culture of belonging. Led global DEIB engagement through webinars, focus groups, and culture programs that promoted empathy, inclusion, and cultural awareness, equipping leaders to sustain DEIB principles organization wide. Launched the award-winning "Transition N2 Tech" Fellowship Program—an innovative, hands-on pathway into tech, developed with the Black Employees ERG, boasting an 85% conversion rate to full-time roles and a 100% satisfaction rate. This program has become a model for inclusive hiring in the tech sector. Additionally, represented the company on the Silicon Valley Leadership Group’s Racial Justice & Equality committee, furthering industry-wide DEIB impact.

Charlotte, North Carolina Area

Responsible for leading a global team of senior finance analysts in daily credit and receivables operations across five international subsidiaries. Provided strategic direction to meet DSO metrics and quarterly cash attainment objectives. Project-managed end-to-end dispute resolution for clients in the United States, Canada, Europe, and Australia. Ensured proper business controls, processes, and performance reporting were utilized to deliver consistent results effectively. Cultivated a continuous improvement environment by creating and supporting initiatives that augmented efficiency and effectiveness while partnering cross-functionally with other business unit leaders to support our client base and ensure success. Equip, train, and develop staff in all areas of finance and mentor colleagues for professional growth and opportunity.

Charlotte, North Carolina Area

Led a specialized global accounts receivable team in daily collection operations, posting over $6B in cash attainment annually. This international team of senior analysts supported over 500+ clients in a fast-paced, ever-changing environment. I assembled and distributed monthly analytical reports and forecasts utilized by Finance Leadership to assess organizational benchmarks and ensured regulatory compliance with established business guidelines and external factors, including SOX parameters.

Raleigh-Durham, North Carolina Area

As a Financial Transition program manager, I worked with Due Diligence Project Managers on successfully transitioning customer assets and financials to newly executed IBM outsourcing contracts. Served as primary interface with U.S. Sales Tax and Client Tax teams, billing, collections, and support teams to identify client service locations and incorporate them into IBM billing practices ensuring compliance with applicable tax laws. Established end-to-end operational procedures designed to improve process flow, reduce risk and improve cash flow—executed financial startup activity regarding long-term outsourcing signings greater than $5M in annual revenue. Incorporated cross-functional business practices, coordinating the migration of existing in-scope service contract activity and minimizing service interruptions.

Raleigh-Durham, North Carolina Area

Client-facing relationship management role in support of the Financial Services industry. Responsible for maintaining solid, high level client relationships in an effort to drive the successful execution of IBM Global Services (IGS) contracts across all disciplines. Collaborated with external and internal teams to identify unique contract requirements and mapped processes aimed at timely receipt of payment while improving IBM’s cash attainment metrics. Responsible for contract interpretation, billing oversight, payment process development and dispute resolution management for assigned accounts.

Raleigh-Durham, North Carolina Area

Senior credit & collections analyst consistently exceeded monthly objectives for assigned commercial client set based in the Carolinas and built solid client and internal relationships to improve overall cash attainment and improve DSO year-to-year.

Bachelor Of Arts - Ba, Mass Communication/Media Studies

Activities and Societies: Delta Sigma Theta, Yearbook Editor, WSNC, NAACP, SGA

Modern Chief Diversity Officer Program

Diversity And Inclusion