Daniela Vacas
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Daniela Vacas Email & Phone Number

Platform Experience Manager at Lano
Location: Berlin, Berlin, Germany 8 work roles 2 schools
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Current company
Lano
Role
Platform Experience Manager
Location
Berlin, Berlin, Germany
Company size
94 employees

Who is Daniela Vacas? Overview

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Quick answer

Daniela Vacas is listed as Platform Experience Manager at Lano, a company with 94 employees, based in Berlin, Berlin, Germany. AeroLeads shows a matched LinkedIn profile for Daniela Vacas.

Daniela Vacas previously worked as Jr. Platform Experience Manager at Lano and Multilingual Customer Advisor at The Lego Group. Daniela Vacas holds Digital Marketing from Careerfoundry.

Company email context

Email format at Lano

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Lano

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Profile bio

About Daniela Vacas

I’m passionate about developing strategies to build long-lasting relationships with users. During my path as a customer support specialist, I implemented my communication skills across different channels (in person, chat, and E-mail) and adapted them according to the scenario and the specific customer. I continued polishing my listening and organizational skills as a rider support manager, where keeping people motivated and creating a positive work environment were key to ensuring a perfect business dynamic.Outside work, I’m an actress and photography enthusiast. In the past years, I gained experience with editing tools like Photoshop and Lightroom. My artistic experience helped me to develop an esthetic eye for details, and adapt myself to changes and circumstances.I've successfully completed the Digital Marketing Intensive course with CareerFoundry, boosting my professional skills to new heights.I feel passionate about researching industries and customers' needs to develop a creative marketing strategy from SEO, content, and multi-channel campaign design to extracting insights and data analysis. I’m excited about starting my next challenge to keep growing!My hard skills include:* Google Analytics, Excel* Salesforce* Website management, WordPress* Content designing * Social media management* Search engine optimization (SEO)* Performance Marketing* Lightroom, Photoshop, CanvaIf you like to exchange ideas and talk about new trends, let’s connect! Here you can find my portfolio: https://danivacasmarketing.wordpress.com/Looking forward to meeting you!

Listed skills include Strategic Planning, Negotiation, Spanish, Team Leadership, and 15 others.

Current workplace

Daniela Vacas's current company

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Lano
Lano
Platform Experience Manager
Berlin, DE
Website
lano.io
Employees
94
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Company profile
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8 roles

Daniela Vacas work experience

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Platform Experience Manager

Lano

Berlin, DE

Jr. Platform Experience Manager

Current
Lano

Berlin, Germany

In my role as a Jr. Platform Experience Manager at Lano, I focus on granting a seamless onboarding journey for new customers, ensuring their desired outcomes are not only met but exceeded. Serving as the trusted advocate, I collaborate extensively both internally and with in-country partners, meticulously upholding strict SLAs and consistently delivering.

Feb 2024 - Present

Multilingual Customer Advisor

The Lego Group

Berlin, Germany

Aug 2023 - Feb 2024

Rider Support Manager

Arive

Berlin, Germany

Overall, I was responsible for ensuring a highly organized, detail-oriented, and customer-focused approach. I implemented my high communication skills, technical expertise, and problem-solving abilities to provide exceptional support to riders and deliver the best possible customer experience in the market. My key responsibilities were:- Dispatching.

Jun 2022 - Jun 2023

International Customer Support Specialist

N26

As a front-line representative for N26 in the Spanish-speaking market, I provided professional, reliable, and friendly support to customers across multiple channels, including live chat, email, and phone. I was responsible for the following:- Providing professional, reliable, and friendly support to customers across multiple channels, including live chat.

Jun 2019 - Jun 2021

Fulfillment – Warehouse Associate

Amazon

Berlin, Germany

Temporary position. I was in the Picking area responsible for all aspects of warehouse functions, suchas storing and the extraction of goods from shelves or pallets. I perform my job withhigh motivation, and willingness to work physically, and I have an excellent predispositionto help any colleague, creating a good and friendly work environment. It was a.

Nov 2017 - Dec 2017

Customer Service And Saleswoman

Los Siete Rayos Shop

Buenos Aires Province, Argentina

Main responsibilities were selling merchant’s products; managing cash; helpingcustomers efficiently in a friendly manner; advising on products according to theirneeds; opening and closing the store; maintaining a report on daily sales; amongothers.

Apr 2017 - Oct 2017

Customer Care And Administrative Assistant

Estudio Jurídico Ortenzi

Buenos Aires Province, Argentina

It was a Law Firm and under the direction of attorneys and paralegals I wasresponsible for providing personalized assistance to each customer; answering phonecalls; greeting customers; preparing legal documents; managing lawyers’ agenda.

Dec 2013 - Dec 2015
Team & coworkers

Colleagues at Lano

Other employees you can reach at lano.io. View company contacts for 94 employees →

CD Chakib Dhaouadi Chakib Dhaouadi Colleague at Lano Berlin, Berlin, Germany, Germany View → IS Ivana Sehovac Ivana Sehovac Colleague at Lano Serbia, Serbia View → YR Yevhenii Rizmont Yevhenii Rizmont Colleague at Lano Chuguyev, Kharkiv, Ukraine, Ukraine View → JS Jay Sharma Jay Sharma Colleague at Lano Reading, England, United Kingdom, United Kingdom View → LM Laurent Martin Laurent Martin Colleague at Lano France, France View → CB Costanza Bottazzi Yorda Costanza Bottazzi Yorda Colleague at Lano Berlin, Berlin, Germany, Germany View → IV Ignacio Vieytes Ignacio Vieytes Colleague at Lano Barcelona, Catalonia, Spain, Spain View → GF Gabriela Farias, Mba Gabriela Farias, Mba Colleague at Lano City Of Cape Town, Western Cape, South Africa, South Africa View → KS Kiran Saleem Kiran Saleem Colleague at Lano Rotherham, England, United Kingdom, United Kingdom View → AP Arvind Prakash Arvind Prakash Colleague at Lano Ajmer, Rajasthan, India, India View →
2 education records

Daniela Vacas education

FAQ

Frequently asked questions about Daniela Vacas

Quick answers generated from the profile data available on this page.

What company does Daniela Vacas work for?

Daniela Vacas works for Lano.

What is Daniela Vacas's role at Lano?

Daniela Vacas is listed as Platform Experience Manager at Lano.

Where is Daniela Vacas based?

Daniela Vacas is based in Berlin, Berlin, Germany while working with Lano.

What companies has Daniela Vacas worked for?

Daniela Vacas has worked for Lano, The Lego Group, Arive, N26, and Amazon.

Who are Daniela Vacas's colleagues at Lano?

Daniela Vacas's colleagues at Lano include Chakib Dhaouadi, Ivana Sehovac, Yevhenii Rizmont, Jay Sharma, and Laurent Martin.

How can I contact Daniela Vacas?

You can use AeroLeads to view verified contact signals for Daniela Vacas at Lano, including work email, phone, and LinkedIn data when available.

What schools did Daniela Vacas attend?

Daniela Vacas holds Digital Marketing from Careerfoundry.

What skills is Daniela Vacas known for?

Daniela Vacas is listed with skills including Strategic Planning, Negotiation, Spanish, Team Leadership, English, Business Strategy, Marketing Strategy, and Marketing.

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