Dan Iza Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas, United States

Austin, Texas, United States

Responsible for all aspects of the client relationshiop including Client Satisfaction, portfolio revenue retention, and revenue growth obtained through developing and deepening relationships, conveying strategic value through strategic recommendations that drive consumer acquisition and retention.

Austin, Texas Metropolitan Area

Austin, Texas Area

Responsible for managing the western region lending network in order to support and improve lender portfolios.

Austin, Texas

Honolulu, Hawaii

Represent the Executive Office to hotel guests and employees. Handle guests concerns and respond to emergency situations. Inspect the hotel and public areas and monitor hotel employees to ensure quality customer service and compliance to all procedures established by management.

Hawaiian Islands

Hawaiian Islands

• Administer overall Operations of the Recreation Department within the 806 room Resort to include coordinating the Camp Hyatt Program, Beach Activities Center (BAC), pool desk, children and family activities, corporate.
• Manage and develop a team of 25+ employees. Overseeing daily operations and safety of hotel’s pool offerings, indoor and outdoor activities, Camp Hyatt and Tennis Center. General Management responsibilities to include.
• Maintain annual budget for the recreation Department.
• Develop and implement activity schedule, Holiday events and enhanced Holiday Activities
• Work closely with the Sales Team, Catering & Convention Services Team and the PR/Marketing Team. Organize, manage and customize private activities for groups and conventions when contracted.
• Demonstrate Hyatt’s Mission, Goals, and Values on a daily basis.

Lahaina, Hawaii

Focused Solely on Guest Recovery during Lobby Renovation. Acted as ambassador for the hotel and handled upset or concerned guests. Worked directly with Resort Operations, particularly Front Office Manager and Executive Housekeeper to delight guests and enhance guest experience. Represented Rooms Division during weekly renovation meetings and communicated.

This role leads other associates by coaching, giving direction and includes training, scheduling, payroll and interviewing. Guest Service Managers lead associates in significant service providing positions that include, concierge, resort resercvations, bell, door, valet, drivers and Regency Club. This highly visible role gives opportunity for casual.

The Public Areas Manager is responsible for the oversight of the public areas and facilities maintenance. This requires a solid understanding of housekeeping, custodial work, and landscaping. The Public Areas Manager assures that all safety and security policies and procedures are followed. These responsibilities also include staff training, development.

Worked as an assistant Front Office Manager mostly covering Overnight shift.

Austin, Texas Area

Guest Services Supervisor with Focus on the arrival experience. Worked mostly with Valet, Door & Bell. Completed Rotation through all departments within the Rooms Division.

Translator of monthly newsletter from English to Spanish

-Worked both independently and as a team member with fellow Orientation Leaders when working with new students, family members, and the orientation team. -Responsible for guiding a group of participants through orientation progam.-Conducted Downtown and 1604 Campus Tours.-Participated in a course and training to understand the orientation programs and be.

Assistant Bookkeeper in charge of the law office's billing cycle and accounts receivables.

San Antonio, Texas Area

Cross trained in several areas throughout the restaurant. Showroom leader, birthday party host, cashier, game room attendant, Cook, Chuck E. Cheese Character

Intern at the Confederation of Industrial Chambers of the United Mexican States. Focused in exterior commerce and public relations. Prepared reports, translated articles and website from Spanish to English.

Assisted State President in the promotion and development of FBLA in Area 4.Planned, hosted and presided over Regional Fall Leadership Conference

-The Wash Tub is a full service car wash and detail center. -Finisher; dried cars and did finishinf cleaning details before returning to customer.