- Incubated, launched, and scaled 8 ad products / workflows as strategic partner of Google Technical Services (gTech)- Orchestrated development of operations for 12 different workflows spanning 1000+ external employees- Guided teams of 6 - 17 to drive production support, improvements, quality assurance, and reporting for $15M+/year project- Improved efficiency by +60% and doubled the equivalent of 43 FTEs’ productivity through refinement of key processes- Doubled usable output and revenue by capitalizing on guideline improvement opportunities - Matured workflows, set up Quality Assurance processes, improved quality from 94% to 99%+ to exceed quality targets- Facilitated internal and external meetings including global cross-functional teams multiple times per week- Migrated 7 workflows to Google internal proprietary automation tools which reduced the need of human involvement- Designed and assisted in the creation of 4 different user-friendly dashboards- Played a crucial role in growing the product enablement and incubation teams from 10 to 300+ people within 3 years