Daniel Dwyer Email and Phone Number

- Developed test plans for testing of software in order to expose flaws and ensure all issues are resolved before the code is released to production.- Supported Paycom’s customer service team in researching and resolving issues.- Worked with development colleagues to provide direct solutions, constructive feedback, and input on the software to ensure it meets customer expectations.- Maintained testing documentation.- Acted as a customer advocate by learning how the user expects to use the system and then ensure it meets that needs.

- 12C Specialist Dwyer- Ranked Top 1% on the Armed Services Vocational Aptitude Battery (ASVAB)- Assessed structural integrity and safety of critical infrastructure, applying similar principles to evaluating and mitigating cybersecurity threats.- Coordinated with team members and other units to execute missions efficiently.- Operated and maintained heavy machinery, demonstrating an ability to handle complex technical systems and ensuring their security

- Supervised several data directories to store and manage business-essential records, utilizing the standard of least privilege to minimize unnecessary access to sensitive information.- Utilized MySQL to compile reports to ensure guaranteed performance of systems.- Practiced regulatory compliance to create industry standard and legally adherent designs.

- Designed and optimized custom solar energy systems for residential and commercial clients, ensuring efficient and cost-effective solutions tailored to individual energy needs.- Utilized advanced software tools such as HelioScope, AutoCAD, and Aurora Solar to create detailed solar panel layouts, electrical schematics, and shading analysis reports.- Ensured compliance with local building codes, zoning laws, and industry standards, obtaining necessary permits and approvals for installation projects.- Achieved a solar design accreditation within 5 months of entering the solar field with no related experience.- Stayed up-to-date with advancements in solar technology and industry trends to continuously improve design practices and offer innovative solutions.

- Successfully promoted and sold LawnBuddy’s lawn care services and products to residential and commercial clients, consistently exceeding monthly sales targets.- Conducted market research and analyzed customer needs to develop tailored sales strategies.- Cultivated strong relationships with new and existing customers, providing exceptional service and support to ensure high levels of customer satisfaction and retention.- Collaborated with the marketing team to design and implement effective promotional campaigns and sales initiatives.- Maintained accurate records of sales activities, customer interactions, and transactions using CRM software.- Participated in ongoing training programs to stay current with product knowledge, industry trends, and best sales practices.

- Erected and calibrated audio systems, ensuring optimal performance and identifying potential weaknesses, paralleling the setup and maintenance of secure network systems.- Diagnosed technical issues with audio or video as needed.- Experienced setting up complex systems for specific needs.

- Successfully completed an intensive leadership development program, designed to enhance managerial and operational skills within the fast-paced environment of Chick-fil-A.- Demonstrated strong leadership capabilities by managing team dynamics, coordinating staff schedules, and ensuring high standards of customer service and satisfaction.- Developed and implemented strategic initiatives to improve efficiency and streamline restaurant operations, resulting in increased productivity and customer retention.- Participated in comprehensive training sessions focusing on leadership, team building, conflict resolution, and effective communication.- Collaborated with senior management to plan and execute marketing campaigns, community events, and promotional activities.- Received positive feedback from supervisors and peers for exemplary performance, initiative, and commitment to company values.