The premier global biological resource materials and standards organization

Responsible for the global operations of the Information Systems and Engineering Systems services to a $1.3 billion company with 6000 employees in 28 countries.

Leading the company wide transformation of operations and information technology for rapidly growing national provider of physical medicine management services. Significantly upgraded the organizational capabilities including culture, people, process and technology components with dramatic improvements in key performance metrics. Directly responsible for customer service, medical billing and collections, case management, legal and contracting, supplier management and information technology.

Led strategic initiatives for customer service, billing, distribution, logistics and information technology for this large national provider of home healthcare services post acquisition by a large private equity company. Strategic initiatives drove organic growth, growth through acquisition, significant service and quality improvements and dramatic operating efficiencies. Support model included strategic partnering and global sourcing of business process and technology functions and significant technology enablement of critical business functions.

Vice President/Program Manager (EDUCATE) (2007 – 2008)Selected by the President of Government Services to lead EDUCATE (Education Department Utility for Communications, Application and Technology Environment), a $400M IT outsource contract. Vice President & General Manager, Engineering & Construction Group, Perot Systems (2002 – 2007)•Established and built the business unit from zero revenue into an entity with $1B total contract value $100M in annual revenue, 600 employees and support for 200 locations on 4 continents and 80 countries. •Representative customers included Parsons Corporation, Washington Group International, Kellogg Brown and Root, KB Home, Centex Homes, Levitt Homes and Pulte Homes.Chief Technology Officer / Chief Information Officer, Perot Systems (Parsons) (1997 – 2002)•Transformed IT from a disconnected and distributed service organization into a global shared services unit delivering a full range of technical services to global operations in 100+ locations across 30+ countries. •Developed and implemented large scale program management and engineering solutions for Parsons’ clients at the U.S. Department of Defense, Federal Aviation Administration, state-based Departments of Transportation and other government agencies •Developed cost efficiencies leading to a decrease in IT cost per employee of 40% over a five year periodSupervisor, Manager and Senior Manager, Perot Systems (Volkswagen) (1992 – 1997)Participated in the initial outsource transition and start-up of account operations. Established and grew the company’s first call center operation supporting Volkswagen’s marketing, warranty, and credit operations.•Excellence Award (1995): Ranked in top 1% of associates in recognition of leadership effort on the Bolting programSystems Engineer Supervisor, Perot Systems (Motorola Codex) (1989 – 1992)•Developed and implemented the Global Enterprise Management (GEM) system

•Systems Engineer: General Motors: maintained a variety of applications for ordering, inventory management, bill of material, warehouse management and shipping in a variety of languages and databases•Systems Engineer Development (SED) Program