Daniel Black Email & Phone Number

Wellington, New Zealand

Wellington, Wellington Region, New Zealand

I am currently embedded in a product team to uncover insights that facilitate the discovery, design and A/B experimentation of changes that help Kiwi better connect and trade on the Marketplace platform. I am also asked to perform deep dives to answer bigger holistic questions, such as uncovering what changes in customer behaviour are responsible for.

Wellington, Wellington Region, New Zealand

I was primarily responsible for supporting our Finance team and ensuring that they were armed with the right information to be able to balance the books at the end of each month. I also helped our product teams with experimentation & analysis and simplified our account managed invoicing process, removing human intervention and mitigating downstream work.

Wellington, New Zealand

Once Contact’s business transformation project came to an end, I joined the Profitable Growth team to help monitor the highly competitive market and provide insights to our product managers. I provided weekly updates on our competitors which detailed why they were winning or losing and where in the country they were focusing their efforts. I would also.

Wellington, New Zealand

Once Contact's transformation project was fully embedded into the business, I with tasked with optimising business processes utilising RPA (Robotic Process Automation) & RDA (Robotic Desktop Automation). I would map out the current states of existing business processes that could benefit from automation, and then redesign them to eliminate redundancies.

Wellington, New Zealand

Contact engaged McKinsey & Co. to assist with a business transformation project and I was tasked with providing commercial & financial analysis to ensure the business was making the right moves to hit their lofty targets. I was placed in a workstream which fielded ideas from the business, where I analysed the approximate cost to the business and the.

Wellington, New Zealand

I was promoted to manage Contact’s metering asset portfolio, which included hundreds of thousands of gas and electricity meters that monitor consumption in Kiwi homes. During this time I was in charge of managing an en-masse upgrade to smart meters for our customer base via a third party, and helped to facilitate the sale of Contact’s metering portfolio..

Wellington, New Zealand

After contracted work, Contact offered a permanent contract to me in their Billing & Payments team. My responsibilities included account corrections, analysis and reporting to ensure that every Contact customer was billed correctly and on time. During this role I learnt SQL coding and Oracle APEX app building to overhaul Contact’s account managed billing.

Wellington, New Zealand

After University I was hired by Contact through a recruitment company to perform damage control wherever and whenever necessary during their transition to SAP, the platform that was responsible for billing their half a million customers. Rapid diagnosis and remediation was essential during this turbulent time for the company.

Christchurch City, Canterbury, New Zealand

Beginning on the floor as a picker/packer, I quickly picked up the additional duties of managing incoming shipments and organizing the warehouse floor to maximize the efficiency of order fulfillment.

Christchurch City, Canterbury, New Zealand

During my studies at university I continued to work graphics in the control room for What Now’s live Sunday morning show.

Christchurch City, Canterbury, New Zealand

I was hired by the studio to provide assistance for shooting various media, including NZ-based children’s television shows ‘What Now’ and ‘The Erin Simpson Show’ which were produced in-house. I was responsible for operating the graphics overlay during live broadcasts and would assist on camera & sound for field shoots. During downtime, I would set up and.