Voice Solutions Architect
Current
May 2022 - Present
AeroLeads people directory · profile
Dan Ford Email & Phone Number
Voice Solutions Architect
at
Gamma
1 work email found
@gamma.co.uk
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Voice Solutions Architect
Location
Haywards Heath, England, United Kingdom
Company size
Who is Dan Ford? Overview
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Quick answer
Dan Ford is listed as Voice Solutions Architect at Gamma, a with 1072 employees, based in Haywards Heath, England, United Kingdom. AeroLeads shows a work email signal at gamma.co.uk and a matched LinkedIn profile for Dan Ford.
Dan Ford previously worked as Voluntary Treasurer at Haywards Heath And District Angling Society and Senior Specialist - Unified Communications at Tata Consultancy Services. Dan Ford holds As Level, Law from Lewes Tertiary College.
Company email context
Email format at Gamma
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{first}.{last}@gamma.co.uk
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AeroLeads found 1 current-domain work email signal for Dan Ford. Compare company email patterns before reaching out.
Profile bio
About Dan Ford
With a previous background in Customer service and retail management, I now specialise in Unified Communications Design, Deployment and Maintenance, as well as Contact Centre Customer Experience design and system delivery. Recent work includes a global migration from Skype for Business to Microsoft Teams, and a Customer experience overhaul of Contact Centre IVR.Various professional accreditations include;ITIL Foundation in IT Service Management Qualified.Sonus Accredited Technical Professional (SBC1000/2000)Microsoft Lync 2013 (MS Official Course 20336B/20337B)Various Aspect Software Accreditations in Legacy ACD, Aspect Unified IP, Aspect AQM and Aspect APM.In my spare time, I am a very passionate photographer and also enjoy web design and development. My other hobbies include playing Bass guitar and fishing.
Listed skills include Customer Service, Call Centers, Customer Experience, Project Planning, and 19 others.
Current workplace
Dan Ford's current company
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Gamma
10 roles
Dan Ford work experience
A career timeline built from the work history available for this profile.
Voluntary Treasurer
Current
Haywards Heath And District Angling Society
Responsible for Book Keeping and Budget Management.Named Director with Companies House.Overseen 300% Growth in Cash Balance over tenure.
Feb 2018 - Present
Senior Specialist - Unified Communications
TUPE transfer from Virgin Atlantic. Same role as below.
May 2021 - May 2022
Unified Communications Specialist
Responsible for the support and implementation of communications systems globally at VAA including but not limited to;Microsoft Lync/Skype for BusinessLegacy PBXAspect ACD and Unified IP suiteRadio systemsCisco Call ManagerMobile device managementAvaya Contact CentrefResponsibilities include:Incident managementPlanning and scheduling maintenanceProject implementationService reviewsPlanning and analysis of new systemsKey… Show more Responsible for the support and implementation of communications systems globally at VAA including but not limited to;Microsoft Lync/Skype for BusinessLegacy PBXAspect ACD and Unified IP suiteRadio systemsCisco Call ManagerMobile device managementAvaya Contact CentrefResponsibilities include:Incident managementPlanning and scheduling maintenanceProject implementationService reviewsPlanning and analysis of new systemsKey Milestones include:Replacement of multiple mature Legacy PBX Systems with a Global Deployment of Microsoft LyncMicrosoft Lync 2013 to Skype for Business 2015 Upgrade2 Key Contact Centre migrated from Legacy Aspect ACD to Aspect Unified IP platformAchieving ITIL Foundation qualification in IT Service Management. Show less
Jul 2013 - May 2022
Senior Unified Communications Specialist
Supervisory role for 3 direct reports and responsible for the support and implementation of communications systems globally at VAA including but not limited to;Microsoft Lync/Skype for BusinessAspect Unified IP suiteRadio systemsMobile device managementAvaya Contact CentreResponsibilities include:Incident managementPlanning and scheduling maintenanceProject implementationService reviewsPlanning and analysis of new systemsEnsuring day… Show more Supervisory role for 3 direct reports and responsible for the support and implementation of communications systems globally at VAA including but not limited to;Microsoft Lync/Skype for BusinessAspect Unified IP suiteRadio systemsMobile device managementAvaya Contact CentreResponsibilities include:Incident managementPlanning and scheduling maintenanceProject implementationService reviewsPlanning and analysis of new systemsEnsuring day to day operationsManaging 3 direct reportsKey Milestones include:Replacement of multiple mature Legacy PBX Systems with a Global Deployment of Microsoft LyncMicrosoft Lync 2013 to Skype for Business 2015 Upgrade2 Key Contact Centre migrated from Legacy Aspect ACD to Aspect Unified IP platformAchieving ITIL Foundation qualification in IT Service Management. Show less
Sep 2019 - May 2021
Senior Contact Centre Solutions Analyst
Virgin Atlantic Airways
MI reporting for the contact centre, as well as planning an executing technical changes to many of the contact centre applications.
Mar 2010 - Jul 2013
Cc Solutions Analyst
MI reporting for the contact centre, as well as planning an executing technical changes to many of the contact centre applications.
Oct 2007 - Apr 2010
Contact Centre Advisor
Assisting passengers with their queries, including working in the Premier Service team (for upper class/vip) customers
Jun 2006 - Oct 2007
Store Manager
Poundstretcher Instore...
Store manager managing Store in brighton. Role encompassed, planning and executing shop layout, inventory control and payroll and budget management.
Sep 2005 - Feb 2006
Assistant Manager
Assistant Manager for various stores across Wooloworths, managing up to 30 fte in challenging retailEnvironments. Also Project managed a million pound concept store conversion.
Sep 2000 - Sep 2005
Team & coworkers
Colleagues at Gamma
Other employees you can reach at gamma.co.uk. View company contacts for 1072 employees →
GD
Georges Devos
Colleague at GammaGhent Metropolitan Area, Belgium
View →
TH
Timothy Hill
Colleague at GammaHove, England, United Kingdom
View →
IH
Issoufou Harouna
Colleague at GammaNiger
View →
SB
Sally Barbrook
Colleague at GammaPontardawe, Wales, United Kingdom
View →
KL
Kelvin Leeming
Colleague at GammaManchester, England, United Kingdom
View →
JM
Julie Mackay
Colleague at GammaDromore, Northern Ireland, United Kingdom
View →
SU
Steve Usher
Colleague at GammaPeterlee, England, United Kingdom
View →
LL
Liam Laws
Colleague at GammaManchester Area, United Kingdom
View →
RK
Rishi Kumar
Colleague at GammaDelhi, India
View →
ED
Eilidh Dalgliesh-Donaldson
Colleague at GammaUnited Kingdom
View →
Georges Devos
Colleague at GammaGhent Metropolitan Area, Belgium
View →
TH
Timothy Hill
Colleague at GammaHove, England, United Kingdom
View →
IH
Issoufou Harouna
Colleague at GammaNiger
View →
SB
Sally Barbrook
Colleague at GammaPontardawe, Wales, United Kingdom
View →
KL
Kelvin Leeming
Colleague at GammaManchester, England, United Kingdom
View →
JM
Julie Mackay
Colleague at GammaDromore, Northern Ireland, United Kingdom
View →
SU
Steve Usher
Colleague at GammaPeterlee, England, United Kingdom
View →
LL
Liam Laws
Colleague at GammaManchester Area, United Kingdom
View →
RK
Rishi Kumar
Colleague at GammaDelhi, India
View →
ED
Eilidh Dalgliesh-Donaldson
Colleague at GammaUnited Kingdom
View →
2 education records
Dan Ford education
As Level, Law
Lewes Tertiary College
Gcse'S
Oathall Community College
FAQ
Frequently asked questions about Dan Ford
Quick answers generated from the profile data available on this page.
What company does Dan Ford work for?
Dan Ford works for Gamma.
What is Dan Ford's role at Gamma?
Dan Ford is listed as Voice Solutions Architect at Gamma.
What is Dan Ford's email address?
AeroLeads has found 1 work email signal at @gamma.co.uk for Dan Ford at Gamma.
Where is Dan Ford based?
Dan Ford is based in Haywards Heath, England, United Kingdom while working with Gamma.
What companies has Dan Ford worked for?
Dan Ford has worked for Gamma, Haywards Heath And District Angling Society, Tata Consultancy Services, Virgin Atlantic, and Virgin Atlantic Airways.
Who are Dan Ford's colleagues at Gamma?
Dan Ford's colleagues at Gamma include Georges Devos, Timothy Hill, Issoufou Harouna, Sally Barbrook, and Kelvin Leeming.
How can I contact Dan Ford?
You can use AeroLeads to view verified contact signals for Dan Ford at Gamma, including work email, phone, and LinkedIn data when available.
What schools did Dan Ford attend?
Dan Ford holds As Level, Law from Lewes Tertiary College.
What skills is Dan Ford known for?
Dan Ford is listed with skills including Customer Service, Call Centers, Customer Experience, Project Planning, Business Analysis, Teamwork, Telecommunications, and Customer Retention.
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