Responsible for Book Keeping and Budget Management.Named Director with Companies House.Overseen 300% Growth in Cash Balance over tenure.

TUPE transfer from Virgin Atlantic. Same role as below.

Responsible for the support and implementation of communications systems globally at VAA including but not limited to;Microsoft Lync/Skype for BusinessLegacy PBXAspect ACD and Unified IP suiteRadio systemsCisco Call ManagerMobile device managementAvaya Contact CentrefResponsibilities include:Incident managementPlanning and scheduling maintenanceProject implementationService reviewsPlanning and analysis of new systemsKey… Show more Responsible for the support and implementation of communications systems globally at VAA including but not limited to;Microsoft Lync/Skype for BusinessLegacy PBXAspect ACD and Unified IP suiteRadio systemsCisco Call ManagerMobile device managementAvaya Contact CentrefResponsibilities include:Incident managementPlanning and scheduling maintenanceProject implementationService reviewsPlanning and analysis of new systemsKey Milestones include:Replacement of multiple mature Legacy PBX Systems with a Global Deployment of Microsoft LyncMicrosoft Lync 2013 to Skype for Business 2015 Upgrade2 Key Contact Centre migrated from Legacy Aspect ACD to Aspect Unified IP platformAchieving ITIL Foundation qualification in IT Service Management. Show less

Supervisory role for 3 direct reports and responsible for the support and implementation of communications systems globally at VAA including but not limited to;Microsoft Lync/Skype for BusinessAspect Unified IP suiteRadio systemsMobile device managementAvaya Contact CentreResponsibilities include:Incident managementPlanning and scheduling maintenanceProject implementationService reviewsPlanning and analysis of new systemsEnsuring day… Show more Supervisory role for 3 direct reports and responsible for the support and implementation of communications systems globally at VAA including but not limited to;Microsoft Lync/Skype for BusinessAspect Unified IP suiteRadio systemsMobile device managementAvaya Contact CentreResponsibilities include:Incident managementPlanning and scheduling maintenanceProject implementationService reviewsPlanning and analysis of new systemsEnsuring day to day operationsManaging 3 direct reportsKey Milestones include:Replacement of multiple mature Legacy PBX Systems with a Global Deployment of Microsoft LyncMicrosoft Lync 2013 to Skype for Business 2015 Upgrade2 Key Contact Centre migrated from Legacy Aspect ACD to Aspect Unified IP platformAchieving ITIL Foundation qualification in IT Service Management. Show less

MI reporting for the contact centre, as well as planning an executing technical changes to many of the contact centre applications.

MI reporting for the contact centre, as well as planning an executing technical changes to many of the contact centre applications.

Assisting passengers with their queries, including working in the Premier Service team (for upper class/vip) customers

Store manager managing Store in brighton. Role encompassed, planning and executing shop layout, inventory control and payroll and budget management.

Assistant Manager for various stores across Wooloworths, managing up to 30 fte in challenging retailEnvironments. Also Project managed a million pound concept store conversion.