Beverage/Service Manager
Etobicoke, Ontario, Canada
Coordinated and managed the daily operations of a high-volume restaurant.Used Microsoft Office Word and Excel daily to generate shift reports as well as Microsoft Outlook to correspond with clients and suppliers.Coordinated a schedule for 50+ employees using a company software program. Reduced operational labour costs through effective scheduling, generating recovery plans and making effectual business decisions. Gained experience in human resource services including: recruitment, performance management, processing/updating employee records, training/development and applying provincial and federal employment legislation.Managed a budget of $30,000 + for beverage and alcohol purchasing, reduced costs by decreasing spoilage and loss.Developed strong relationships with suppliers and gained negotiation expertise.Completed weekly inventory and purchasing, sourced all bar supplies, coordinated restaurant events and promotional activities.Developed strong problem solving/crisis management abilities by resolving client and employee concerns with a professional and diplomatic demeanor using sound judgment and reasoning skills. Coordinated Health and Safety Committee meetings, took and distributed minutes, generated reports, developed and delivered Health and Safety programs and initiatives.Ensured operational success by managing and developing a strong team by means of leading by example, setting shared goals and empowering/inspiring team members.
