Danka Marković Email & Phone Number

Warsaw, PL

Warsaw, PL

Warsaw Metropolitan Area

Warsaw, Mazowieckie, Poland

• Performance management and career coaching for a large team in the CEE market
• KPIs delivery, identifying process gaps, executing RCAs and improvement strategies in accordance with the SLAs
• Leading employee engagement initiatives and managing communication with the project leadership and the client
• HR liaison, supporting with recruitment, onboarding, retention and employee development
• Managing process and team transitions between client’s account
• Managing team capacity and supporting with weekly client business reviews

• Delivering and coordinating new hire and up-skill training in virtual and classroom environment
• Collaborating with a business client to enhance the curriculum, training materials, and training processes
• Utilising effective facilitation skills including creative adult learning
• Backing up training lead with scheduling and training coordination

Warsaw, Masovian District, Poland

• Handling, analysing and interpreting data in a digital platform for a multinational client according to their business processes and policies, with the key goal of improving user experience.
• Providing back end support to our client’s customers.

Podgorica, Montenegro

• Conducting market research and analyzing demographics, and media usage to define the target audience and campaign requirements
• Developing advertising strategies and campaigns with marketing team to most effectively reach the desired audience.
• Monitoring ROI metrics
• Building and maintaining relationships with affiliate networks, existing and potential clients.

Podgorica

Developing and delivering youth-oriented trainings, with a focus on civic engagement, alumni activities, human rights and anti-corruption in the Balkans and Eastern Europe. Additionally, I have supported the leadership team of MAYAA with implementation of different projects and planning alumni events.

Podgorica, Montenegro

• Conducting market research and analysing demographics, and media usage to define the target audience and campaign requirements
• Writing and translating for the company’s website
• Proofreading advertising material before launching campaigns.

Podgorica, Montenegro

• Writing project proposals and grant applications
• Supporting project manager in all stages of project cycle
• Participating in the media department; organising radio scheme and supporting with post production of radio shows

Belgrade, Serbia

Promoting Ugrad exchange program throughout Montenegro, cooperating with several Universities, supporting candidates during the application process and coordinating alumni activities and events.

Podgorica

Administrative assistant at the Dean's Office at the Faculty of Humanities, University of Donja Gorica.

Podgorica, Montenegro

Performing administrative tasks and supporting with office management.

Research

Activities and Societies: McCloskey Fellowship, Robert F. Byrnes Russian and East European Institute, Indiana University Bloomington.

Bachelor Of Science (Bsc), International Relations And Diplomacy

International Relations And Affairs

Activities and Societies: AU College Democrats Awarded with US State of Department scholarship, administered through World Learning Global.

High School Diploma, High School/Secondary Diplomas And Certificates