Danka (Kovacevic) Milivojevic Email & Phone Number

Serbia

- Accountable for the development and implementation of the HR strategy as a part of overall Don Don d.o.o. business strategy in Serbia & Montenegro (app. 2000 employees).- Collaborating with senior leadership team to understand and support the organization's goals and strategy. Contributing to the development of long-term corporate vision and strategy as an executive management team member.- Leading HR team in order to ensure successful development and implementation of all HR processes.- Planning, developing, coordinating and implementing policies, processes, training and initiatives to support the organization's human resource compliance and strategy needs.

- Responsible for creating, developing and maintaining partnership with employees and senior management within several departments within Bambi which includes: Production and Engineering, Logistics and Planning, Projects and Investments, Quality Assurance, Procurement and Health & Safety- Supports organizational changes in all areas: strategic hiring & onboarding, talent management, performance management, career management and people development, succession planning, organizational development, learning management, culture and engagement- Leads different employee engagement and organizational culture initiatives and action plans in order to maximize employees’ commitment, belonging and engagement- Supports employees to interpret and implement Bambi competencies and to define IDPs

Serbia

-Responsible for creating, developing and maintaining partnership with senior management and employees within several different divisions/departments within Air Serbia company which includes: Commercial (Sales, Marketing and Guest Experience, E-commerce, Contact Center, Retail, Cargo etc.), Finance, IT, Transformation Office, Revenue Management and Network Planning- Acting as the main management stakeholder and ensuring implementation of all HR processes within divisions of responsibility including recruitment and selection process- Participates in all activities in the domain of human resources, ranging from employment to termination of employment - job description, recruitment and selection, hiring, probation period, performance management, succession planning, talent management, disciplinary matters, benefits, exit procedures, etc.- Participates in the creation and implementation of integrated HR processes in cooperation with HR Director (management of work performance, organizational mapping, identification of key positions, employees and talents, development of a successor plan, individual development plans, corrective action plans)- Efficiently manages the whole process of internal and external recruitment and selection- Improves and works on development and implementation of corporate culture and values- Participates in the implementation of organizational changes and manages related communications in accordance with the adopted strategy

Serbia

- Responsible for creating, developing and maintaining partnership with senior management and employees within several different divisions within Air Serbia Catering company which includes: Production, Operations, Quality Control, Commercial and Technical Maintenance- Monitors human resource needs in the departments and in line with that recruits and select candidates in order to meet the business requirements- Monitors and identifies the needs for the development of individuals and groups of employees in order to improve employee commitment - Negotiates with Unions in order to agree on employees’ rights- Works closely with the management and the employees with the aim of improving the relationships, the commitment and the retention of employees- Responsible for preparation of HC budget- Analyses HR performance indicators and their trends and make suggestions for improvement of all HR processes

Serbia

- Manage the recruitment and selection process- Support current and future business needs through the development, engagement, motivation and preservation of human capital- Nurture a positive working environment- Oversee and manage a performance appraisal system that drives high performance- Maintain pay plan and benefits program- Assess training needs to apply and monitor training programs- Ensure legal compliance throughout human resource management

Belgrade

- People management and development- Optimizing efficiency of the team, as well as of the delivery unit- Cooperation with other departments in company in order to improve team efficiency- Research and data gathering for developing of business model strategies- Compiling reports on team’s performance- Maintaining KPIs on and above agreed level: team sales, retention ratio, response rate, quality and productivity targets and indicators- Managing up to twenty people to meet with the required service level components, standards, retention and sales targets- Developing, coaching and motivating team to ensure target and KPIs fulfilment

Belgrade

Improvement, implementation and effective maintenance of administration systems and procedures that guarantee the smooth running of personnel activitiesEnsuring global mobility for talents across the borderCooperation with other Business Units in order to improve mobility processes for CxO and Expert levelsWeekly online meetings with other Mobility Managers in Telenor Group in order to maintain high service level for employees on mobility programImproving of mobility process and procedures in Telenor SerbiaProviding assistance in hiring and exit processInitiating HR process improvements in order to develop individual and team effectivenessDelivering ad-hoc and regular reports

Belgrade

Professional and accurate explaining and educating users about Telenor services, products and prices Solving of the user's requests received by telephone, fax, e-mail, web, or brought forward by other organizations within the TelenorReceiving calls and calling business customersProcessing of user requests through the customer care applications and FLSSales of services through cross / up sell activitiesDirect support to the sales and marketing in a unique approach to business users accepted by TelenorAchieving the goals in the areas of sales, retention and expansion of business usersEntering details about business users and application administration through FLS

Master'S Degree

Bachelor Of Economics

Education record