Dan is a dynamic digital transformation leader with over 20 years of experience in solution development, process redesign, and IT modernization. He is strategic, customer-focused, and results-driven, consistently delivering exceptional results that exceed expectations, and drives business results for both the bottom line and the top line. He has a passion for co-innovating with clients and leads cross-functional teams to deliver digital experiences with optimal UX/CX strategies. Dan has extensive experience working with companies like Wasabi Technologies, Google, AstraZeneca, Lowe's Home Improvement, Northwestern Mutual, and the Federal Reserve Bank of NY. He has also led workshops on information architecture, user experience, and findability, using a combination of real-world consulting experience from Fortune 50 and Government clients to fast-moving startups, along with cutting edge research to leverage current best practices, and create new ones. His 2014 book, āThe Gen Z Effectā predicted many of the technological and corporate culture changes that have been experienced since 2014, including the integration of video into systems of all kinds (support, sales, marketing) and technology improvements that used āslingshottingā (one of the Six Forces of The Gen Z Effect) to enable organizations to rapidly innovate under the global pressures of 2020-2022, at a speed and cost that previously wouldāve seemed impossible.
Listed skills include Knowledge Management, Information Architecture, Enterprise Content Management, Innovation Management, and 65 others.