Dan Knapton Email & Phone Number

Rochester, NY, US

US

Part time consulting Atlassian Jira, Confluence, Service Management administration. New setup, migrations, management. Atlassian Certified Jira Cloud Administration. Atlassian Certified Jira Project Management.

Boston, MA, US

Direct the application development and operational support teams. Customize, implement, and support the ERP, MES and engineering systems and ecosystems, with budgetary responsibilities. Create and support data warehouse and corporate reporting. Create, manage, and implement projects as needed. C#/Net, MS SQL Server, Web Services, Angular JS, Epicor ERP.

Scheduling, web design and development.

• Direct 4 teams of developers and application analysts in the Healthcare / Medical Lab industry
• Manage project based delivery schedules using Agile and Waterfall development methods
• Requirements analysis and design
• Introduced organizational tools and process improvements
• Project planning and implementation
• Technology used:.Net, C#, SQL Server, SSRS, SSIS, Jira, Confluence, HL7

East Rochester, New York, US

• Directed software development team in a startup in Rochester, NY
• Managed platform and project based delivery schedules using Agile development methods
• Direct and manage off-shore development team
• Requirements analysis and product design
• Instituted process and implemented organizational tools
• Responsible for all software development and support activities for RFID installations

Mount Laurel, NJ, US

• Manage agile software development teams in the Business Analytics for telecommunications space.
• Member of Executive Leadership Team, reported to the President
• Manage Engineering, Business Analyst, and DBA Teams for global Telecommunications software vendor
• Big Data / Data warehouse OSS application using high speed MPP database appliances with client server and web based analytics front end
• Dimensional data modeling and ETL techniques for high volume data
• Developed SQL code to transform telecom data into summarized data marts and dimensional data models

Lombard, Illinois, US

• Built and managed OSS development team to support an emerging Broadband over powerline technology. Designed, developed, and managed entire Telecom back office systems including Provisioning, self-Activation, Billing.
• Built start-up IT organization from day 1 into staff of multiple teams of IT professionals
• Developed C# and SQL code as part of the foundational system elements team
• Built MS-based IT Application Development from green field to fully functional and robust ISP and VOIP marketing, billing and customer care application suite
• Responsible for a portfolio of IT services including financial, operational and CRM systems, applications development, vendor management, custom application development for the Powerline Communications / Broadband over.
• Brought brand new ISP and electric utility technology to the market with innovative technical solutions using the Agile application development methodology

Managed budget and fund-raising events. Developed and promoted local tournaments.

Burlington, MA, US

• In-housed vendor-managed Billing and CRM Telecom product saving millions in vendor processing fees. Established billing operations team. Developed integrations to other telecom OSS systems.
• Directed application development and operational groups in telecom sales order fulfilment and billing operations
• Directed in-housing of vendor billing system by overseeing purchase and installation of mid-range hardware and peripherals, project plan for conversion and parallel test cycles; design, development, and management of.
• Developed multiple integrations using AS400 CL, RPG, FTP, and VB.Net
• Designed, developed, and managed application development, integrating vendor software with custom marketing solutions and other vendor telecom and financial systems saving approx $20-$50K per month
• Implemented credit card and auto-debit billing integrating with vendor billing systems

Basking Ridge, NJ, US

Retained during Global Crossing/Frontier Cellular merger. Managed software development team during the integration into the Verizon application development team. Assisted in back office system conversions. Designed and implemented integration tools and methods.Technology: AS400, VB.Net, Microsoft SQL Server, Winforms, TSQL

Broomfield, Colorado, US

Leveraged vendor platform to build multiple automated integrations and business process improvements. Developed dashboard analytics tools and custom retail POS system with state of the art electronic consumer interfaces.

Dallas, Texas, US

Software solutions consultant with assignments at Blue Cross Blue Sheld, Kodak, and Rochester Tel/Frontier Communications.