Manages and operates the Air Force's Fighter-Bomber Directorate civilian retirement and recognition program, to include Incentive, Monetary, Time-Off and Honorary Incentive Awards. Establishes, develops and maintains effective working relationships with personnel at 10 geographically separated locations. Works with Front Office Group analysts, Senior Functionals, Division and Directorate senior executive leadership, and supervisors of civilian and military talent.

Conducts Inspector General investigations of personal complaints and congressional inquiries from across Air Force Materiel Command (AFMC) by gathering, assembling and analyzing allegations of wrongdoing facts. Draws conclusions and revises or recommends solutions/courses of action for HQ AFMC Inspector General use. Intakes complaints and counsels complainants providing direction on options and procedures. Works in a team environment, presenting a professional image to effectively lead… Show more Conducts Inspector General investigations of personal complaints and congressional inquiries from across Air Force Materiel Command (AFMC) by gathering, assembling and analyzing allegations of wrongdoing facts. Draws conclusions and revises or recommends solutions/courses of action for HQ AFMC Inspector General use. Intakes complaints and counsels complainants providing direction on options and procedures. Works in a team environment, presenting a professional image to effectively lead change in an organization. Acts promptly while building productive relationships and establishing rapport and by being open to change.• Deputy Division Chief bi-qualified as first IG investigator/inspector in AFMC; oversaw resolution of 1.2K cases/year with an impressive 99.5% on-time rate• Facilitated Airman to Inspector General-Group (ATIS-G) information gathering studies for over 200 military and civilian personnel; analyzed trend data and developed final report focusing inspection leads on areas with greatest risk of undetected non-compliance• Astute investigator tested in 1st 30 days; ran and completed most high-visibility reprisal project and best investigation in 4 years• Handpicked Sexual Assault Prevention and Response facilitator due to maturity and experience; led training to 54 personnel--advanced unit grasp of sexual assault and reinforced zero tolerance policy• Counseled distraught deployed Airman during investigation; explained process, coordinated command hand-off assuring safety• Develops Human Resource short- and long-range planning; works with the Air Force Personnel Center and AFMC with filling vacant military positions Show less

Deputy Protocol Director managed 14 personnel operating and maintaining the largest and busiest Distinguished Visitor’s (DV) Lounge in the Department of Defense. Planned/executed the arrival/departure of the President of the United States, senior officials, heads of state, royalty and other foreign officials. Provided guidance and Air Force policy to the United States Secret Service, Department of State, Customs and Border Protection when coordinating DV arrival/departures. Represented the… Show more Deputy Protocol Director managed 14 personnel operating and maintaining the largest and busiest Distinguished Visitor’s (DV) Lounge in the Department of Defense. Planned/executed the arrival/departure of the President of the United States, senior officials, heads of state, royalty and other foreign officials. Provided guidance and Air Force policy to the United States Secret Service, Department of State, Customs and Border Protection when coordinating DV arrival/departures. Represented the 89th Airlift Wing by greeting DV to include VPOTUS, Secretaries of State and Defense, and the First Lady. Mastered the ability to communicate both orally and in writing with senior civilian and military leadership.• Superior leadership managing 156 Presidential, 195 Vice Presidential, and over 9K DV missions enabling US peace- and war-time diplomacy• Instrumental in management/execution of China State visit; coordinated procedures with United States Secret Service, Department of State, Transportation Security Administration, Customs and Border Protection and Chinese Embassy; recognized by Vice-President for superior effort• Ambassador and face of the Air Force directing honors for 31 Heads of State visits; facilitated international goodwill and policies; recognized by the Chief of Protocol of the United States• Managed Protocol operations for Benghazi Consulate dignified transfer and memorial attended by POTUS, VPOTUS, SECSTATE and SECDEF• Failsafe; greeted Japanese Prime Minister when wing representative unable--preserved global diplomacy and hailed as a “great save” by the Department of State• Directed Protocol team during simultaneous arrival of Russian Foreign Minister and Saudi Minister of Defense--controlled arrival of three aircraft/200+ foreign personnel and 60 vehicles—preserved US diplomacy• Expert supervisor/manager; established performance goals and assessed progress toward achievement Show less

Directed personnel support for over 4K civilians, 1.4K Active Duty and Reserve members stationed at 21 geographically separated units in 42-worldwide locations. Military advisor to Numbered Air Force equivalent Chief Executive Officer, and 11 senior military and civilian leaders; developed plans and policy in an AF-unique Headquarters. Guided 2 senior executives and staff in creating and implementing Active Duty and Reserve force development initiatives; assisted in comprehension of the… Show more Directed personnel support for over 4K civilians, 1.4K Active Duty and Reserve members stationed at 21 geographically separated units in 42-worldwide locations. Military advisor to Numbered Air Force equivalent Chief Executive Officer, and 11 senior military and civilian leaders; developed plans and policy in an AF-unique Headquarters. Guided 2 senior executives and staff in creating and implementing Active Duty and Reserve force development initiatives; assisted in comprehension of the skills and tools necessary to effectively manage and lead a workforce.• Identified future critical mission failure due to Presidential Budget Decision number 720; fought and regained manning authorization with no loss of mission capablities• Advised new Mobilization Assistant to the Commander on Air Force Reserve manning; forecast needs in crucial areas--campaigned for and received 44% increase in funding• Authored Air Force Research Laboratory military Operating Instruction; identified first-ever true supervisory chain defining officer stratification levels across the enterprise• Secured 1K Air Force Reserve man-days; enabled high-visibility equipment relocation--saved Air Force over $25M• Managed US Air Force Reserve program; established first-ever reservist accountability list identifying 125 personnel ready for mobilization• Directed enterprise military recognition program; set suspense guidelines reducing processing time 60% in first month and raising on-time submissions 30%• Managed enterprise LEAN initiative team; developed detailed New Arrival Program Operating Instruction; reduced new talent onboarding time to less than three months Show less

Managed 40 personnel/human resources programs for over 500 personnel assigned while overseeing morale and welfare platforms. Investigated disciplinary issues and coordinated with military legal team; advised management on legal courses of action. Managed organization military deployment process; ensured personnel were properly organized, trained, and equipped to meet all deployment notifications. Skilled in developing budget forecast, cost projection, unfunded justifications and offsets as… Show more Managed 40 personnel/human resources programs for over 500 personnel assigned while overseeing morale and welfare platforms. Investigated disciplinary issues and coordinated with military legal team; advised management on legal courses of action. Managed organization military deployment process; ensured personnel were properly organized, trained, and equipped to meet all deployment notifications. Skilled in developing budget forecast, cost projection, unfunded justifications and offsets as manager of annual unit budget of $300K.• Compliance expert; inspected human resource programs at geographically separated unit identifying several areas of non-compliance; brought areas back within standards• Perfectly managed $300K unit and deployment budget; met needs/stayed under budget--resourced capital overage to areas with budget shortfall• Led 15-member LEAN initiative identifying future unit Human Resource staffing; saved core manning support despite 75% loss manpower loss• Leveraged Human Resource experience during standup of 711th Human Performance Wing; ensured adequate manpower to facilitate organizational structure• Flawlessly deployed 3 technical engineering teams/19 members to Iraq; facilitated real-time Intelligence, Surveillance, and Reconnaissance--enabled Google Earth and TiVo for US Marine Corps counter-terrorism operations• Compliance expert; led AFRL Inspector General team inspecting three geographically separated units--identified nine non-compliant areas; brought areas back within standards Show less

Managed 40 personnel/human resources programs for over 330 personnel assigned while overseeing morale and welfare platforms. Investigated disciplinary issues and coordinated with military legal team; advised management on legal courses of action to remediate/address issues. Administered military Non-Judicial Punishment, administrative corrective actions and discharge recommendations as defined by Air Force instructions. Developed budget forecast, cost projection and unfunded requests as… Show more Managed 40 personnel/human resources programs for over 330 personnel assigned while overseeing morale and welfare platforms. Investigated disciplinary issues and coordinated with military legal team; advised management on legal courses of action to remediate/address issues. Administered military Non-Judicial Punishment, administrative corrective actions and discharge recommendations as defined by Air Force instructions. Developed budget forecast, cost projection and unfunded requests as manager of $15K small-unit annual budget. Manpower manager in charge of personnel sourcing/fill actions; requested reassignment holds as necessary to meet mission needs.• Linchpin for processing/tracking over 393 officer and enlisted performance reports and 66 decorations; amazing 98% on-time rate • Overhauled human resources section; reassigned tasks/delegated authority--increased efficiency by 30%• Provided management insight to 12 Family Maltreatment Care Management Team cases--leadership oversight reduced domestic issues• Pivotal leadership presence in the Alcohol and Drug Abuse Prevention and Treatment program; involved in 16 team meetings; no relapses during management• Critically networked with legal, special investigations and security forces on 12 investigations--advised leadership on disciplinary options Show less

Managed 40 personnel/human resources programs for 54 personnel assigned while overseeing morale and welfare platforms. Oversaw annual unit budget totaling over $146K. Conducted military administrative corrective actions and provided discharge recommendations to commander. Accomplished quality force reviews in conjunction with promotion, reenlistment and annual performance reports. Provided counseling and base agency assistance directly to management and assigned personnel.• The very… Show more Managed 40 personnel/human resources programs for 54 personnel assigned while overseeing morale and welfare platforms. Oversaw annual unit budget totaling over $146K. Conducted military administrative corrective actions and provided discharge recommendations to commander. Accomplished quality force reviews in conjunction with promotion, reenlistment and annual performance reports. Provided counseling and base agency assistance directly to management and assigned personnel.• The very best during initial skills training; scored 100% on every exam--Distinguished Graduate from Basic Personnel Officer Course• Recognized as “Superior Performer” during Operational Readiness Exercise; allowed management to concentrate on employment of weapons systems• Meticulously managed unit personnel records; identified incorrect records resulting in successful promotions of four personnel• Managed $146K annual budget; fiscally savvy--ensured perfect budget balance when meeting unit goals• Researched contract capabilities for facility upgrades; saved $7.1K using cost analysis comparison• Graduated from Air and Space Basic Course; “Outstanding Academic Performer”--96% course average • Managed squadron Unit Control Center (UCC); maintained 100% accountability for assigned personnel during real-world and exercise contingency operations Show less

Served as the technical expert of classroom instruction, mentoring, and skill coaching in the technical career field; conducted follow-up communication determining learning effectiveness. Applied adult learning principles to evaluate and address problems and opportunities. Demonstrated experience in managing a facilitation/delivery function in all levels of the learning development cycle: planning, analysis, design, development, delivery and evaluation using Instructional System Design (ISD)… Show more Served as the technical expert of classroom instruction, mentoring, and skill coaching in the technical career field; conducted follow-up communication determining learning effectiveness. Applied adult learning principles to evaluate and address problems and opportunities. Demonstrated experience in managing a facilitation/delivery function in all levels of the learning development cycle: planning, analysis, design, development, delivery and evaluation using Instructional System Design (ISD) methodologies for both computer based and classroom training. Provided supervision and instruction for 14-week entry-level medical technician course taught up to 1.4K students annually. Taught using lecture/discussion, demonstration/performance and computer-based instruction. Managed up to 28 students per class providing special individual assistance, counseling to students with academic/non academic problems. Developed instructional materials and curriculum improvements. Maintained subject matter expertise for 420 hours of instruction• Exemplary instructor; rated highest “Outstanding” on all instructor evaluations; exceeded peer standards• Managed 30.5-hour medication administration objective; aligned education and training plan with training contract goals• Top instructor; hand-picked to accelerate four occupational therapy students through 130 hours of curriculum; saved $4.2K in training funds• Accomplished extensive practicum training in first six months--podium ready two months early• Astute leader; identified student mental health issue affecting training; efforts equaled successful graduate• Proactive instructor; rewrote three EMT Plans of Instruction for career field merger meeting short suspense• Provided over 10 hours of special individual assistance to 12 students; simplified EMT concepts--all passed National Registry of Emergency Medical Technician exam• Produced 200 mission-ready EMTs with overall grade average of 89%, full 5% higher than peers Show less

Certified charge medical technician on three airframes configured for aeromedical evacuation. Managed Special Medical Equipment Section with over $1 million in specialized in-flight medical equipment and supplies. Assistant Manager of Professional Development section; planned, developed, implemented and evaluated required professional education and training requirements for 105 personnel. Provided medical in-flight patient care to over 24 patients per mission; signed for, secured and… Show more Certified charge medical technician on three airframes configured for aeromedical evacuation. Managed Special Medical Equipment Section with over $1 million in specialized in-flight medical equipment and supplies. Assistant Manager of Professional Development section; planned, developed, implemented and evaluated required professional education and training requirements for 105 personnel. Provided medical in-flight patient care to over 24 patients per mission; signed for, secured and operated medical equipment in the value of $50K for each flight.• Sole distinguished graduate from Aeromedical Evacuation Training course; attained outstanding 96% course average• Upgraded to Flight Instructor three months earlier than typically eligible due to extensive knowledge and motivation• Provided comprehensive medical support/aid under austere conditions to 15 seriously injured patients after Nairobi Embassy bombing; assisted with in-flight intubation saving patients life• Managed and implemented newcomer onboarding, streamlined process 75%; orientation and integration of 10 personnel nearly two weeks early; enhanced mission readiness Show less

Performed nursing tasks in the perioperative nursing section, serving over 2.7K patients annually. Provided pre- and post-operative patient care to patients undergoing same-day and in-patient surgery. Initiated intravenous therapy, performed phlebotomy procedures and operated diagnostic equipment including cardiac and respiratory monitoring. Assisted patients with essential activities of daily living as prescribed by the physician. Expert knowledge of health administration and managed… Show more Performed nursing tasks in the perioperative nursing section, serving over 2.7K patients annually. Provided pre- and post-operative patient care to patients undergoing same-day and in-patient surgery. Initiated intravenous therapy, performed phlebotomy procedures and operated diagnostic equipment including cardiac and respiratory monitoring. Assisted patients with essential activities of daily living as prescribed by the physician. Expert knowledge of health administration and managed health programs and general clinic practices relating to the medical environment.• Key trainer--certified Emergency Medical Technician conducted Basic Life Support/first responder training to 20 personnel--enhanced general population first-responder capabilities• Created electronic physician pre-operative order templates; trained hospital surgeons one-on-one ensuring hospital compliance with new concept; decreased order entry time by 90%• By-name request for patient needs assessment team supporting Khobar Towers bombing casualties; ensured timely critical care requirements to 43 casualties Show less