Daniel Kottenstette Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio, United States

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Columbus, Ohio, United States

NMLS #: 2052027

Columbus, Ohio, United States

NMLS #: 2052027NMLS ID: 409132• Developed continuous pipeline of over 40 loans, totaling average of $22 Million in financing.• Communicated the differences for all mortgage products to assist customers compare their different options to help them make informed decisions on the kinds that best fit their needs.• Established strong working relationships with existing clients and referred them to other company departments for additional services.• Ensured customer satisfaction by providing effective communications regarding loan status throughout the application process and ensured compliance with all applicable laws, regulations, and company policy.

Columbus, Ohio Area

Served as the primary relationship owner for the assigned region of high visibility accounts with the focus on client satisfaction and retention, service delivery, and account reporting and analysis. Analyzed and utilized data for in-depth evaluation of accounts to recognize revenue opportunities and drive sales. Maintained compliance with operational and business development metrics, addressed variations to operating budgets, and identified and provided solutions to all specific client expectations. Directed the analysis and addressed site-specific P&L, performance vs. projection gaps, client complaints/resolutions, operational efficiency and ensured brand consistency with account managers. • Created 29% growth and 37% revenue increase via allocation of resources. Built revenue performance up to $8.1 million with profits of $1.9 million.• Cultivated long-term, lucrative relationships with clients, maintaining ongoing communication and facilitating solutions to meet and address concerns. Improved client relationships by an average of 130% over prior years.• Contributed to safety first initiative and credited with reducing claims volume by 57% and saving $500,000 in expenses.• Conceptualized effective business / marketing strategies to maximize productivity and decreased business loss through continuous personal interaction with both company and clients.

Columbus, Ohio Area

Served as the primary point of contact for an assigned client portfolio, provided overall strategic management of their client experiences, including additional service recommendations and issue resolution. Identified, built and retained long-term relationships with new accounts while servicing existing accounts, track record of driving increased sales and elevating company profile within highly regulated target market. Monitored and ensured service agreements were met and that Waste Management’s value proposition to ensure client satisfaction, retention of portfolio and growth of revenue was met. Attended conferences to build network and track industry/market related developments. Handled customer’s needs, resolved conflicts and provided solutions to the clients.• Played key role in expanding company footprint by increasing client base 18%, representing $500,000 in annual revenue. Delivered 120% to quota and achieved 38% increase in client satisfaction.• Implemented strategies to execute to maximize sales performance metrics, increasing market share 60%.• Negotiated cost savings at an average of 20% annually with customers by achieving lower cost per unit and consolidating multiple service offerings into singular concise agreement.

Bachelor Of Science (Bs), Marketing

Associates, Business/Marketing