Daniel Kowalsky Email & Phone Number

St Francis, Wisconsin, United States

Milwaukee, Wisconsin, United States

Greater Milwaukee Area

Greater Milwaukee Area

- Understood the nature and peculiarities of corporate and foundation programs and the relevant administrative, legal, and financial regulations. - Developed and implemented goals and objectives for the Corporate and Foundation fundraising program.- Worked as a partner with researchers on a variety of fundraising initiatives and maintains and enhances.

Greater Milwaukee Area

- Established and created the structure and process to managing customer intake requests.- Responded to multiple incoming requests over the phone and email with external customers and service providers.- Diagnosed customer needs and identify potential solutions.- Performed financial issue resolution.- Worked with various service providers to verify.

Greater Milwaukee Area

- Oversaw Capital Sales projects to ensure customers’ expectations are met with regard to scope, timeline, budget and service requirements, while maximizing project profitability.- Planned and scheduled project timelines and milestones using appropriate tools.Manage pre- and post- order sales processes for Capital Sales- Owned, maintained and updated.

• Managed the daily post-shipment performance of over 100 vendors in the food service and furnishings categories to create an outrageous customer experience for end users.
• Revamped the company model for sales compensation to ensure the company’s sellers were accountable to, and protected from, the appropriate margin influencers on post-sale issues.
• Led trainings as a subject matter expert in the department for six post-sale categories.
• Mentored two new partners through their hiring process and onboarding to the Operations Specialist I role.
• Remained consistently above the department metric standards for days to close tickets, productivity and internal/external customer satisfaction surveys.

• Provided world-class customer service to patrons in SE Wisconsin, as dictated by the Starbucks mission statement.
• Effectively communicated with other Starbucks partners in a team atmosphere to ensure accurate, high quality, and timely beverages to customers.
• Gathered experience working inside an S&P 500 company.
• Created lasting relationships with customers and community members to build a network for the store.

Milwaukee, WI

• Worked with a team of four interns to create Jigsaw’s OrangeAid internship program, a student organization with the goal of making a difference in the Milwaukee community through pro-bono work.
• Drafted the communications plan for OrangeAid, including brand identity, target audiences, SWOT analysis, strategies and corresponding tactics.
• Composed the copy for all OrangeAid communications including web site, blog, application, flyers and social media activities.
• Worked heavily on the account management side of the OrangeAid project to maintain synergy between strategy and creative and ensure that projects were completed on deadline.
• Concluded the program by having more than double the applicants (60) for the second internship period than Jigsaw did for the original.

• Build relationships with students in an effort to assist them in becoming quality young men.
• Make in-game decisions under pressure for the betterment of the team.
• Organize practices and team-related events for one of the top volleyball programs in the state.
• Communicate in a leadership environment.

Assist Coyle Media with the implementation of their Sports Fan Graph by inputting information into the firm's database