Dan Kristensen Email & Phone Number

Copenhagen, Dk

Denmark

IT and management consultancy within the areas of:- Program management- Project management- Transition management- Migration and carve-in and carve-out- In- and outsourcing- Change management.Pragmatic approach and advice on usage of ChatGPT.

Copenhagen Municipality, Capital Region Of Denmark, Denmark

Migration of 600+ servers from Ministery of Foreign Affairs to Statens It, standardisation of their network and deployment of 3.000+ work stations to employees at 100 locations world wide,Main responsibilities:- Planning, reporting and negotiation with the customer- Supplier management- Site surveys- Planning communication and training- Server analysis- Planning and management of server migration- Data analysis and cleaning- Integration of ITSM systems- Process analysis and adaption- Error reporting/handling in ServiceNow.

Copenhagen Municipality, Capital Region Of Denmark, Denmark

Migration of 250+ physical servers, 3,500+ virtual servers, 200+ fiber/MPLS/data connections, network equipment (switches, firewalls, load balancers, etc) and disk systems with 2.5+PB data from existing data centers to a newly established data center.Responsible for:- Planning and reporting- Plan and schedule service windows with customers affected by the migrations- Create migration playbooks- Lead execution of the service windows and follow-up actions- Budgeting- Supplier management- Coordination of professional teams (network, server, storage, facility management, etc)- Preparation and coordination of communication- Status, reporting and resource management in ServiceNow.

Copenhagen, Capital Region, Denmark

Establishment of a new tier 3 data center including purchasing of the required infrastructure (fiber, communication lines, equipment, etc.).Responsible for:- Planning and reporting- Budgeting- Purchasing using SKI-templates/contracts- Sub contractor management- Coordination of communications- On-site inspection- Status reporting and resource management in ServiceNow.

Copenhagen, Capital Region, Denmark

Deployment of Statens it-arbejdsplads/physical desktops to 1.200+ users at Danish Business Authority (Erhvervsstyrelsen) at 4 locations.Responsible for:- Planning, reporting and customer negotiation- Sub contractor management- Site surveys- Coordination of communications and training- Data analysis and wash- Coordination of application analysis- On-site management during deployment- Establishment of a new location hosting 400 freelance service agents handling Covid-19 compensation schemes- Training of Covid-19 service agents- Error reporting and status reporting in ServiceNow.

Copenhagen, Capital Region, Denmark

Deployment of Statens it-arbejdsplads/physical desktops to 300+ teachers at FGU schools (Forberedende grunduddannelse) .Responsible for:- Planning, reporting and customer negotiation- Sub contractor management- Site surveys- Communications and training- Data analysis and wash- Coordination of application analysis- On-site management and training during deployment- Error reporting and status reporting in ServiceNow.

Copenhagen Area, Capital Region, Denmark

Deployment of Statens it-arbejdsplads/physical desktops to 500+ users at The Royal Danish Library/Aarhus and AU Libraries at 10 locations in Aarhus and Herning.Responsible for:- Planning, reporting and customer negotiation- Sub contractor management- Site surveys- Planning of communications and training- Data analysis and wash- Coordination of application analysis- On-site management during deployment- Error reporting in ServiceNow.

Copenhagen Area, Denmark

Provide timelines, detailed activtity descriptions and risc logs for two transition proposals to major accounts in the public sector.

Billund, Denmark

Establish and manage release and hypercare processes for a new distributed resource planning system based on SAP, ESB and JDA Cloud.

Copenhagen Area, Capital Region, Denmark

Analysis and documentation of IT operations processes supporting a new IT platform on vessels.- Analysis and documentation of support and operations processes- Instructions to helpdesk for the upgraded IT platform incl registration and maintenance in ServiceNow- Writing of test plan and cases in HP ALM/QC- Responsible for operational readiness test before handing over the upgraded IT platform to operations.

Copenhagen Area, Capital Region, Denmark

Agile development, test and deployment of a mobile application (Android) for reporting of port stay data for 300+ vessels.- Define user stories for the operational aspects of the application + entering the user stories in VSTS- Writing operational and support instructions for the application- Define test plan and test cases in VSTS for the defined user stories- Excecution of the operational readiness test.

Copenhagen Area, Capital Region, Denmark

Merging of IT platforms from two shipping companies. Subsequently deployment of the IT platform to vessels throughout Europe, US and Asia.- On-board inspection of vessels- Plans and installation instructions for sub contractors- Coordination of 2nd level support at the two shipping companies and application providers- Entering and coordination of change requests in ServiceNow- Incident management: Coordination and enrichment of incidents in ServiceNow.

Copenhagen Area, Capital Region, Denmark

Operational input to tender material and contracts to new solutions for:1. Satellite communication between data centers on shore and 300+ container vessels.2. Communication platform for monitoring of refer containers on 300+ container vessels.- Analysis of operational requirements to the contracts- Participation in supplier presentations and negotiations- Hand-over of contracts to operations.

Copenhagen Area, Capital Region, Denmark

Deployment of Statens it-arbejdsplads (physical and virtual desktops) to 1.000+ users in Udlændinge-, Integrations- og Boligministeriet at 5 locations.Responsible for:- Planning, reporting and customer negotiation- Sub contractor management- Planning of communications and training- Data analysis and wash- Coordination of application analysis- On-site management during deployment- Ressource management in HPSM- Error reporting in ServiceNow.

Copenhagen Area, Capital Region, Denmark

Insourcing/migration of dedicated applications from Moderniseringsstyrelsen including 20+ virtual servers. Responsible for planning, reporting and negotiations with Moderniseringsstyrelsen and their operations suppliers.

Copenhagen Area, Capital Region, Denmark

Deployment of Statens it-arbejdsplads (physical and virtual desktops) to 900+ users in Ministeriet for Undervisning, Børn og Ligestilling at 2 locations.Responsible for:- Planning, reporting and customer negotiation- Sub contractor management- Planning of communications and training- Data analysis and wash- Coordination of application analysis- On-site management during deployment- Error reporting and ressource management in HPSM.

Copenhagen Area, Capital Region, Denmark

Insourcing/migration af a critical ESDH system from Arbejdsskadestyrelsen including 10+ servers and an optical storage system. The servers were virtualized and the optical storage transformed to HNAS. Responsible for planning, reporting and negotiations.

Release management: Planning of monthly releases of physical and virtual desktop images. Coordination of release test involving 50+ users. Producing release notes, release RFCs and release evaluation reports.Site management: On-site management and coordination of resources (suppliers, supporters and instructors) deploying physical and virtual desktops to 100-500 users per site. Liaise and coordination with local IT management.Project portfolio management: Planning and status reporting for the complete project portfolio of one ministry.

Denmark

Planning, budgeting and status reporting for the LAN deployment project under the "Driftshandlingsplan" program.

Denmark

Management of a transition program including deployment of virtual desktops to 3.500 users, AD and server consolidations, off-shoring of systems and service desks and introduction of ITIL V3 service management processes. The program is organised as 9 separate projects addressing specific transition areas.

Denmark

Implementation of IP telephony and a new CMG switchboard for 2.000+ users in the Nordic countries.

Denmark

Advice and implementation management for a new IT infrastructure supporting a new flexible organisation. The infrastructure included: laptops, WLAN, mobile phones, video conferencing/tele presence facilities and personal/secure print for 2.000 users in Denmark and Norway.

Denmark

Test manager for one of four teams testing a new ESDH system. Responsible for test strategy and plan.

Denmark

Test manager for a Basel II solution to Nordic banks. Responsible for test strategy and plans, relase and defect management and coordination of user acceptance test including 20+ testers.

Consulting services with focus on:- Contract negotiation/review- Project management- Implementation assistance- Integration architecture- Test management- Configuration and change managementResposible for internal company infrastructure at Explit Danmark Aps, i.e. IT, procurement, financials, etc.

Denmark

Various department manager positions with responsibility for:- Change Management & 3rd level Support- Database Administration- Network (data communication)

Denmark

Consulting and Delivery Management including:- Employee development, recruitment and attrition- Sales and dispatching of technology consultants- Bid management- After sales to existing customers- Customer presentations- Competence development (integration, Java, solution architecture and B2B marketplaces)

Responsible for onsite implementation for all customer projects:- Establishing of rollout department incl. people management- Bid management and contract negotiation- Budget planning and followup- Project planning and management- Subcontractor management incl. HW procurement- Acceptance test and documentation- Planning of end-user training- Establishing of Support function

Master

Education record

Major

Education record

Education record

Certificates