Dan Labrador Email & Phone Number

Davao Region, Philippines

Metro Davao

• Enhanced Client Communication: I developed the tracker that reduced average client response time from 42.20 days to 6.05 days and decreased the average days since last outbound communication from 32.49 to 4.18 days.
• Comprehensive Training: I trained 31 team members on handling API rate limits and report automation with 100% positive feedback by conducting thorough and passionate training sessions, which enhanced team capabilities.
• Report Development: In one month, I developed and maintained at least 7 large-scale reports by leveraging tools like Render, HubSpot, and Zapier, which resulted in streamlined business processes and improved data.
• Leveraged Expertise in: API consumption, modular and functional programming, Git, Git submodules and GitHub, rate limit management, and Google Cloud to build technologies. Programmed using JavaScript and Python.

Metro Davao

• Reduced IT System Incidents: Upon the introduction of the IT QA team, I contributed to the reduction of our major IT system incidents occurrence interval by 94.3% (from every 3.5 days to 68 days) by implementing a.
• Standardized QA Practices: I authored and helped implement the organization's first manual software testing process SOP, which standardized and clarified QA practices across the team, improving QA activities'.
• High Volume of QA Tickets: I completed 642 manual QA tickets (since October 2024 when we started documenting our tickets) by applying meticulous attention to detail and comprehensive testing methods, which ensured.
• Leveraged Expertise in: API consumption, systems design, Git, rate limit management, Google Cloud, and Gherkin syntax to develop and execute effective test plans and cases.

Metro Davao

Boot Camp, Full Stack Web Development

Successfully completed a comprehensive boot camp focused on building full-stack applications using the MERN Stack. Gained hands-on.

Bachelor Of Science (Honours), Computer Science