Dan Laughlin Email & Phone Number

Indianapolis, In, Us

Armonk, New York, Ny, Us

Lead a team delivering the story, experience strategy, and performance coaching for high-profile, global sales opportunities. Leverage AI to accelerate methods, produce digital assistants, and empower pursuit teams with a suite of AI-based accelerators. Responsible for achieving specific global sales targets, origination and scaling of opportunities, improving process and delivery, team growth, and enhanced methodologies and frameworks.

Armonk, New York, Ny, Us

Drive transformation and success for clients (in travel and transportation, hospitality, healthcare, life sciences, government, banking, and insurance markets) using a full digital product lifecycle approach for product design and engineering. Teach digital product engineering with a full product life-cycle approach to teams across IBM.Exceeded sales targets and contributed to the adoption of digital product engineering in consulting and business development.

Armonk, New York, Ny, Us

Responsible for executing UX delivery and sales success across markets for IBM’s largest client accounts and opportunities, leading teams of designers, researchers, and strategy professionals in NA and EMEA.

Armonk, New York, Ny, Us

Leader of the largest UX practice in IBM iX Americas and responsible for integrating the UX Strategy and Research practices from a large acquisition into the iX organization, maturing the craft of UX for IBM iX, and providing UX sales and delivery leadership on deals greater than $10M.Also, developed the playbook for the UX craft that was used by iX North America and devoted a significant amount of time leading others in refining their craft as UX (design, research, and strategy) practitioners. Credentialed IBM Design Thinking Coach and IBM Garage Coach, experienced with both IDEO and IBM EDT design thinking methodologies.

Southborough, Ma, Us

Established the UX Research practice and grew it globally over 3 years. Trained a global team of UX Designers in the art of UX Research and secured numerous new client wins.Led UX sales and account growth for fintech, healthcare, and pharmaceutical industries and responsible for implementing design systems, conducting usability testing, and presenting research capabilities to clients and prospective clients. Launched the Midwest usability testing lab and innovation center which was essential for landing numerous new clients for the organization.

Southborough, Ma, Us

Atlanta, Ga, Us

Global UX practice lead, providing design, research, and development for products, apps, and websites. Collaborated with Product Managers & Owners, Marketing, Business Analysts, and Developers which resulted in the identification of key user-centered requirements and the creation of highly effective user experiences for a suite of global products, and effective processes for UX in Agile.

Atlanta, Ga, Us

Indianapolis, In, Us

Transformed the UX design and UI development practices by introducing processes, consistent frameworks, and better collaboration across the organization. This transformation resulted in higher profit margins and improved products for our customers. Partnered with recruiting and attended HCI program student showcases to present our UX team capabilities and company culture and recruited top talent from programs across the state. Built a team of highly talented UX designers and UI developers that provided clients with tremendously creative output. Managed digital projects for client websites, intranet/portals, and web applications.

Indianapolis, In, Us

Carmel, In, Us

Directed the design of a custom user interface for the Nexia home automation application. Successfully launched Nexia Home Automation on web, mobile, and tablet using iOS, Android, and Windows applications. Redesigned entire user interface of Nexia Home Automation, enabling easier access to highly used features. Demoed new release at CES in Las Vegas, NV, receiving rave reviews and a large amount of positive press. Met with customers and researched application usage, incorporating into better design features to improve customer experience. Designed custom UI elements and cobranding, producing cutting-edge interface for promoting partner products and brands. Monitored App Store and Google Play user ratings and comments and responded (when necessary) with release plans to address negative comments with improved functionality or bug fixes.

Carmel, Indiana, Us

In the dual role of Project Manager and Art Director, directed multiple web site design projects for the Indianapolis Colts, Dow AgroSciences, Eli Lilly, and Indiana Medicaid., each resulting in high client satisfaction, improved site traffic, conversions, easier content management, improved user experience, and higher profit margin. Managed all aspects of consumer website design, development, SEO/SEM projects. Designed customer websites and created custom HTML/CSS.

Carmel, Indiana, Us

Indianapolis, In, Us

As a creative director, provided strategic direction for all UX client projects, ensuring engaging and effective designs were delivered. Managed all aspects of design production, from team utilization to forecasting and budgeting. Established standards for creative output and HTML/CSS, ensuring that the team delivered top-quality work every time. Managed all SEO/SEM projects, with a focus on weekly reviews of budget, conversion, and click-through rates.

-Created wireframes using VOC, market research, technical and functional requirements-Created hi-fidelity designs for customer, marketing, and consumer facing websites-Developed HTML/CSS for websites

Indianapolis, In, Us

-Designed logos for NCAA Championships, including the Final Four-Designed marketing materials and publications for NCAA Championships-Managed print vendors, pre-press, and print output quality assurance-Created hi-fidelity designs for NCAA and the Hall of Champions websites-Created HTML/CSS for NCAA and the Hall of Champions websites

Greenville, Il, Us

-Provided graphic design for marketing materials, publications, and events-Created hi-fidelity designs for websites-Created HTML/CSS for websites