Dan Laughlin

Dan Laughlin Email and Phone Number

Global Deal Squad Lead (Strategic Sales Global) @ IBM
Indianapolis, IN, US
Dan Laughlin's Location
Greater Indianapolis, United States, United States
Dan Laughlin's Contact Details

Dan Laughlin work email

Dan Laughlin phone numbers

About Dan Laughlin

25+ years of experience leading high-performing product, delivery, strategy, and business development teams, in global consulting and product companies.Strategically matures crafts/services/offerings to enhance organizational performance, drive revenue growth, and improve customer experiences. Leads by example with an expert-level background in Experience Design (XD), Product Design, User Experience (UX), Strategy, and Research.Brings a unique blend of leadership and business strategy experience, for successfully growing and transforming teams, refining processes, and delivering high-impact product experiences that exceed customer expectations.Servant-leader, committed to fostering a culture of collaboration, innovation, and continuous learning that drives business success and makes a positive impact on others.Certifications include:• IBM Enterprise Design Thinking Coach• IBM Innovation Garage Coach• UX Master Certified by Nielsen Norman Group• Institutionalization of a Mature UX Practice by Human Factors International

Dan Laughlin's Current Company Details
IBM

Ibm

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Global Deal Squad Lead (Strategic Sales Global)
Indianapolis, IN, US
Website:
ibm.com
Employees:
332208
Dan Laughlin Work Experience Details
  • Ibm
    Global Deal Squad Lead (Strategic Sales Global)
    Ibm
    Indianapolis, In, Us
  • Ibm
    Executive Director Of Experience Strategy (Global Consulting)
    Ibm Jan 2024 - Present
    Armonk, New York, Ny, Us
    Lead a team delivering the story, experience strategy, and performance coaching for high-profile, global sales opportunities. Leverage AI to accelerate methods, produce digital assistants, and empower pursuit teams with a suite of AI-based accelerators. Responsible for achieving specific global sales targets, origination and scaling of opportunities, improving process and delivery, team growth, and enhanced methodologies and frameworks.
  • Ibm
    Design Principal And Executive Director Of Product Design (Consulting)
    Ibm Feb 2023 - Jan 2024
    Armonk, New York, Ny, Us
    Drive transformation and success for clients (in travel and transportation, hospitality, healthcare, life sciences, government, banking, and insurance markets) using a full digital product lifecycle approach for product design and engineering. Teach digital product engineering with a full product life-cycle approach to teams across IBM.Exceeded sales targets and contributed to the adoption of digital product engineering in consulting and business development.
  • Ibm
    Associate Partner And Executive Director Of Ux (Consulting)
    Ibm Jul 2021 - Mar 2023
    Armonk, New York, Ny, Us
    Responsible for executing UX delivery and sales success across markets for IBM’s largest client accounts and opportunities, leading teams of designers, researchers, and strategy professionals in NA and EMEA.
  • Ibm
    Sr. Director, User Experience (Consulting)
    Ibm Feb 2019 - Jul 2021
    Armonk, New York, Ny, Us
    Leader of the largest UX practice in IBM iX Americas and responsible for integrating the UX Strategy and Research practices from a large acquisition into the iX organization, maturing the craft of UX for IBM iX, and providing UX sales and delivery leadership on deals greater than $10M.Also, developed the playbook for the UX craft that was used by iX North America and devoted a significant amount of time leading others in refining their craft as UX (design, research, and strategy) practitioners. Credentialed IBM Design Thinking Coach and IBM Garage Coach, experienced with both IDEO and IBM EDT design thinking methodologies.
  • Virtusa
    Director, Experience Design, Research And Delivery
    Virtusa Oct 2017 - Jan 2019
    Southborough, Ma, Us
    Established the UX Research practice and grew it globally over 3 years. Trained a global team of UX Designers in the art of UX Research and secured numerous new client wins.Led UX sales and account growth for fintech, healthcare, and pharmaceutical industries and responsible for implementing design systems, conducting usability testing, and presenting research capabilities to clients and prospective clients. Launched the Midwest usability testing lab and innovation center which was essential for landing numerous new clients for the organization.
  • Virtusa
    Associate Director, Ux And Delivery
    Virtusa Mar 2016 - Oct 2017
    Southborough, Ma, Us
  • First Advantage
    Director Of User Experience And Mobile
    First Advantage Feb 2015 - Mar 2016
    Atlanta, Ga, Us
    Global UX practice lead, providing design, research, and development for products, apps, and websites. Collaborated with Product Managers & Owners, Marketing, Business Analysts, and Developers which resulted in the identification of key user-centered requirements and the creation of highly effective user experiences for a suite of global products, and effective processes for UX in Agile.
  • First Advantage
    Senior Manager Of User Experience
    First Advantage Feb 2014 - Feb 2015
    Atlanta, Ga, Us
  • Allegient (A Dmi Company)
    Digital Experience Delivery Manager
    Allegient (A Dmi Company) Feb 2013 - Feb 2014
    Indianapolis, In, Us
    Transformed the UX design and UI development practices by introducing processes, consistent frameworks, and better collaboration across the organization. This transformation resulted in higher profit margins and improved products for our customers. Partnered with recruiting and attended HCI program student showcases to present our UX team capabilities and company culture and recruited top talent from programs across the state. Built a team of highly talented UX designers and UI developers that provided clients with tremendously creative output. Managed digital projects for client websites, intranet/portals, and web applications.
  • Allegient (A Dmi Company)
    Senior Consultant
    Allegient (A Dmi Company) Sep 2012 - Feb 2013
    Indianapolis, In, Us
  • Ingersoll Rand Security Technologies
    User Interface Manager For Web And Mobile Applications
    Ingersoll Rand Security Technologies May 2011 - Sep 2012
    Carmel, In, Us
    Directed the design of a custom user interface for the Nexia home automation application. Successfully launched Nexia Home Automation on web, mobile, and tablet using iOS, Android, and Windows applications. Redesigned entire user interface of Nexia Home Automation, enabling easier access to highly used features. Demoed new release at CES in Las Vegas, NV, receiving rave reviews and a large amount of positive press. Met with customers and researched application usage, incorporating into better design features to improve customer experience. Designed custom UI elements and cobranding, producing cutting-edge interface for promoting partner products and brands. Monitored App Store and Google Play user ratings and comments and responded (when necessary) with release plans to address negative comments with improved functionality or bug fixes.
  • Fusion Alliance
    Digital Project Manager And Account Lead
    Fusion Alliance Mar 2010 - May 2011
    Carmel, Indiana, Us
    In the dual role of Project Manager and Art Director, directed multiple web site design projects for the Indianapolis Colts, Dow AgroSciences, Eli Lilly, and Indiana Medicaid., each resulting in high client satisfaction, improved site traffic, conversions, easier content management, improved user experience, and higher profit margin. Managed all aspects of consumer website design, development, SEO/SEM projects. Designed customer websites and created custom HTML/CSS.
  • Fusion Alliance
    Art Director
    Fusion Alliance Mar 2009 - Mar 2010
    Carmel, Indiana, Us
  • Galvin Creative Technologies
    Creative Director
    Galvin Creative Technologies Apr 2008 - Mar 2009
    Indianapolis, In, Us
    As a creative director, provided strategic direction for all UX client projects, ensuring engaging and effective designs were delivered. Managed all aspects of design production, from team utilization to forecasting and budgeting. Established standards for creative output and HTML/CSS, ensuring that the team delivered top-quality work every time. Managed all SEO/SEM projects, with a focus on weekly reviews of budget, conversion, and click-through rates.
  • Inrange Global Consulting Inc
    Senior Design Consultant
    Inrange Global Consulting Inc 2000 - 2001
    -Created wireframes using VOC, market research, technical and functional requirements-Created hi-fidelity designs for customer, marketing, and consumer facing websites-Developed HTML/CSS for websites
  • Ncaa - National Collegiate Athletic Association
    Graphic Designer
    Ncaa - National Collegiate Athletic Association Jun 1999 - Jun 2000
    Indianapolis, In, Us
    -Designed logos for NCAA Championships, including the Final Four-Designed marketing materials and publications for NCAA Championships-Managed print vendors, pre-press, and print output quality assurance-Created hi-fidelity designs for NCAA and the Hall of Champions websites-Created HTML/CSS for NCAA and the Hall of Champions websites
  • Greenville University
    Graphic Designer And Assistant Men'S Varsity Soccer Coach
    Greenville University Jul 1998 - Jun 1999
    Greenville, Il, Us
    -Provided graphic design for marketing materials, publications, and events-Created hi-fidelity designs for websites-Created HTML/CSS for websites

Dan Laughlin Skills

User Experience User Interface Design Web Design E Commerce Leadership Project Management Seo User Experience Design Business Analysis Agile Methodologies Mobile Applications Dreamweaver User Interface Management Microsoft Office Graphic Design Sem Creative Direction Strategic Planning Software Project Management Consulting Front End Design Css Photoshop Product Management Information Architecture Coaching Html Illustrator Team Leadership Business Process Improvement Cascading Style Sheets Wireframing Usability Testing Mobile Design Collaborative Leadership Mobile Devices Process Improvement Art Direction Web Project Management Priority Management Discovery Process Digital Project Management Project Management Tools User Centered Design Wireframes Search Engine Optimization Interaction Design Strategy Usability

Dan Laughlin Education Details

  • Greenville University
    Greenville University
    Graphic Design (Art)

Frequently Asked Questions about Dan Laughlin

What company does Dan Laughlin work for?

Dan Laughlin works for Ibm

What is Dan Laughlin's role at the current company?

Dan Laughlin's current role is Global Deal Squad Lead (Strategic Sales Global).

What is Dan Laughlin's email address?

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What is Dan Laughlin's direct phone number?

Dan Laughlin's direct phone number is +131744*****

What schools did Dan Laughlin attend?

Dan Laughlin attended Greenville University.

What are some of Dan Laughlin's interests?

Dan Laughlin has interest in Children, Environment, Science And Technology, Human Rights, Health.

What skills is Dan Laughlin known for?

Dan Laughlin has skills like User Experience, User Interface Design, Web Design, E Commerce, Leadership, Project Management, Seo, User Experience Design, Business Analysis, Agile Methodologies, Mobile Applications, Dreamweaver.

Who are Dan Laughlin's colleagues?

Dan Laughlin's colleagues are Rolf Beyer, Mariam Reda, Rosina Sommerhäuser, Yan Yan Zhang, Angelito Espiritu, John Farrelly, Padmini Durai.

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