• Providing excellent member service and suggesting ways to enhance member experience• Maintaining a high standard in professionalism • Creating a team environment by communicating with the staff• Taking action with an appropriate level of independence.• Dealing with escalated issues in a calm and professional manner• Confident in ability as a peer leader and manager• Maintaining all technical branch equipment• Performing head teller duties when… Show more • Providing excellent member service and suggesting ways to enhance member experience• Maintaining a high standard in professionalism • Creating a team environment by communicating with the staff• Taking action with an appropriate level of independence.• Dealing with escalated issues in a calm and professional manner• Confident in ability as a peer leader and manager• Maintaining all technical branch equipment• Performing head teller duties when required• Performing monthly audits Show less