- Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the Firm. - As the technology leader of the Firm, be engaged to ensure that all Firm personnel are properly informed of: (1) the Firm’s technological capabilities; (2) plans for new and improved technological capabilities and (3) Importance of information security to keep client and firm systems and data secure.- Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including PCs, laptop computers, tablets and other mobile devices, servers, operating systems, applications, hardware, software, and peripherals.- Serve as the primary source of internal information on trends, research, applications, security and effective practices related to information technology. - Identify opportunities for the appropriate investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development.- Negotiate technology purchases and oversee implementation of various related services provided by IT and third parties.- Establish and maintain strategic IT service provider partnerships.

Develops and maintains a strategic account plan to provide value to the client and expand iVision’s services and product footprint on assigned account(s). Responsible for fiscal management, forecasting, budget analysis, risk management for the portfolio on assigned accounts.Key quarterly business development milestones documented, with progress reviewed monthly and quarterlyDeveloped an understanding of key parties that drive decisions across organizations. Work with key accounts personnel that includes; Directors, CIOs & CxOs Find and develop future opportunities for services & product resale. Ensures that solutions meet or exceed expectations for the client. Develop Strategic Roadmaps for clients that provide short-term and long-term value. Drives overall revenue & sales targets at key accounts. Works to ensure a smooth transition between sales & delivery Managed the entire portfolio of solutions for all key accounts. Maintains a broad understanding of key accounts organizational structure, IT infrastructure and critical business application services. Keeps up-to-date on relevant competitive solutions, products, and services. Coordinates and drives technical presentations for clients, partners and prospects that drive the iVision brand. Provide a high level of business and technical expertise to support clients' business.

Ensure operational efficiency, cost control, and margin growth by enhancing the operation environment with improved automation and best of breed applications.Consistently achieved revenue, cost and margin targets by optimizing the pricing model that consisted of utilization/capacity performance and revenue/resource forecasting. Responsible for being awarded the NetApp Support Services partnership in which iVision is one of 17 in the United States.Responsible for defining and the implementation of the Delivery Management function(s) for Engineering & Support Services.Developed a pricing model that more accurately reflected costs to serve.Responsible for developing partnerships with other lines of business which provided the ability to develop customized solution service offerings and aligning partnerships Responsible for developing a mentor-protégé development plan that enables the business to achieve targets by recruiting, developing and motivating staff.Developed client dashboards, reports and conducted monthly/quarterly scorecard review meetings with managed service clients to achieve operational excellence (White Glove Service)Responsible for implementation of processes/procedures to align IT services across the business based on ITIL/ITSM, resulting in reducing the cost to serve

Kilpatrick Stockton is $600 million / year law firm with its corporate office located in the Mid-Town area of Atlanta. Recruited to plan, organize, and manage staff and overall operations to ensure the stable operation of the Infrastructure. Responsible for managing day-to-day overall operations of the infrastructure and escalation of Tier 3 activities. This included meeting with business and technical stakeholders to coordinate new and existing projects.Maintain and vetted all potential/current vendor relationships to include the review of contracts and statements of work for acceptance.Project Management and vision setting for the Infrastructure.Provided a leadership role in highly visible projects such as, Virtual Desktop Infrastructure (VDI), VOIP Implementation, Business Continuity/Disaster Recovery, Email Migration and Active Directory Consolidation.Financial responsibility that included forecasting and managing P&L, as well as lease management.Responsible for providing leadership and management of technology services to include staffing, systems maintenance, service desk support, hardware and software standards, messaging, security and communications.Responsible for delivering monthly Key performance indicators of the Infrastructure to Executive level management for the Information Technology Department.

Director of Technology that combines enterprise-level technical expertise with solid business savvy. Track record of success architecting major, enterprise-wide network infrastructures. High levels of success at designing and deploying sophisticated network-management solutions that bridge technology gaps and meet business needs. Participative, hands-on management style, with ability to build and motivate high-performing teams. Able to communicate across all management levels and across functions, building alliances and conveying innovative technology strategies.

Evaluate and deliver recommendations for enhancement of IT infrastructure, processes and procedures. Thoroughly assessed all aspects of network/system security, delivering recommendations on vulnerability/risk analysis, configuration management, change management, performance and stability. Gathered requirements for implementation of new helpdesk and evaluated products from various helpdesk vendors. Created several detailed spreadsheets to enable tracking of all vendor and ISP data including bids, contracts, and costs.

Recruited first as Tivoli/Citrix Subject-Matter Expert to design and implement network architecture for various global training programs utilized by the US Army; brought back in 2004 to analyze company’s business infrastructure and develop technical solutions to meet core business objectives. Initially charged with oversight of Enterprise Management Division and staff of 17 network engineers, maintaining 99.4% availability of all workstations and servers over 3 years. In 2004 position, collaborated closely with executive management, technical teams, vendors, and clients to ensure company’s business goals were met. Interpreted RFP’s and SOW’s for several DoD projects, translating into concrete, quantifiable technical strategies

Held pivotal technical-leadership role, delivering technical expertise to staff of 47 Network Engineers. Created and deployed solutions for enhancing performance and flexibility of Tivoli, network security, and privacy server-management tools. Negotiated and successfully acquired several government contracts, ensuring competitive rates, and winning long-term commitments from high-profile government entities.

Charged with building and leading Enterprise Management Business Unit, and with providing subject-matter expertise in Tivoli. Created Tivoli training curriculum, configured Tivoli lab environment, and conducted training sessions for various course modules. Directed, trained and mentored 7 Sales consultants, certifying all in Tivoli and NT within 7 months.

Tivoli implementations that were designed to identify Y2K issues and automate resolution for AT&T.