• Responsible for Operations Management of rental business division.• Managed and led team of rental specialist focusing on residential leasing. • Responsible for hiring, training and mentoring new and experienced agents.• Forecasted monthly sales goals and set core objectives for rental division as part of company initiative.• Maintained and organized CRM database to optimize client relationships.• Prepared P&L, income statements, and balance sheets for controller. • Collected lease payments, maintained accounts, made payments to vendors, landlords, and agents.

Deal with External/Internal Theft and Fraud. Create a shrink elimination culture.