Dan Hoang Email and Phone Number
A hands-on Assistant Restaurant Manager delivering unique fine-dining experiences to customers. Train, coach and motivate team members to meet challenging performance targets and consistently satisfy customers with high-quality service. Offer enthusiastic and compassionate leadership skills to create pleasant environment and keep the restaurant warm and inviting. Exhibit passion for food and restaurant operations to achieve consistent revenue and profitability.An open-minded, creative and communicative hospitality enthusiast with a passion for people & cultures, communication and languages. She never stops advancing herself in the Hospitality & Tourism field, polishing her knowledge in Food & Beverage (Culinary, Wines & Spirits), Human Resources, and Customers Service. She is full of devotion to learning new things, self-improving, and not being afraid to go the extra miles for the success of her tasks. She has discipline, determination, and knows how to utilize her skills.Give her an opportunity and she will surprise you!
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Student Skills PartnerSheffield Hallam UniversitySheffield, Gb -
Student Skills PartnerSheffield Hallam University Dec 2024 - PresentSheffield, England, United Kingdom- Organize and promote the Library’s Skills Centre through in-person events, online sessions, multimedia resources (videos, blogs, infographics), and social media.- Develop academic skills materials for diverse student audiences and co-deliver workshops on topics like writing, presentations, and time management.- Gather and analyze student feedback through small-scale research to improve services and resources.- Contribute to Library-wide projects, including developing spaces, digital capabilities training, and research skills resources, and share outcomes at internal and external events. -
Assistant Restaurant ManagerMylife Group Aug 2023 - Sep 2024- Deliver store sales and financial objectives; contribute information and recommendations for strategic planning and business reviews- Improve restaurant operations and service quality in a fine-dining environment; manage roster, budgets and inventory- Increase productivity and employee retention; coach, train and mentor team members -
CaptainMylife Group Mar 2023 - Aug 2023Ho Chi Minh City, Vietnam- Coach team members in customer service, food preparation and kitchen safety for fine-dining services- Communicate pleasantly and professionally to deliver exceptional customer service and resolve customer issues with creative solutions -
Service StaffMylife Group Jan 2023 - Mar 2023Ho Chi Minh City, Vietnam -
Food And Beverage AttendantPark Hyatt Saigon Jul 2022 - Dec 2022Ho Chi Minh City, Vietnam- Interact with guests and provide exceptional fine-dining service, according to standards;- Handle complaints, inquiries courteously and efficiently with problems followed through and resolved satisfactorily;- Answer guests’ inquiries, recommend combinations and upsell alternatives with adequate knowledge and understanding of food and beverage items;- Perform private rooms & V IP services and maintain excellence customer experience. -
Manager, Bartender, Sommelier, Server & Food Runner- Pixel RestaurantUniversity Of Cergy-Pontoise Apr 2022 - Jun 2022Hutech Campus, Ho Chi Minh City, Vietnam- Perform various front of house roles respectively- Create concepts, menus, and operation plans; responsible for the restaurant's decoration- Manage operations, the team, and customer satisfaction with effective communication- Create posters; perform marketing tasks; deal with financial reports -
Receptionist- Diamond ClubRamana Saigon Hotel Jan 2021 - Nov 2021Ho Chi Minh City, Vietnam- Greet, check in guests, and perform admin duties;- Manage promotion, membership, guest profiles & guest complaints professionally;- Produce correspondent reports. -
Food & Beverage Staff & Acting Supervisor (3 Months)Christchurch Casinos Limited Jul 2019 - Aug 2020Christchurch, Canterbury, New Zealand+ Work in 2 restaurants (one buffet, one Chinese), 2 bars, and 1 VIP club; + Comply with Host Responsibility and Health and Safety measurements; + Customer relations: Be attentive to comments, ensure follow-up and guests' satisfaction; + Professional operations:- Check on teamwork, ensure the staff is always up-to-date and informed- Implementation of inventory according to forecasts of the bar/restaurant performance; + Team management:- Maintain team's motivation, maintain good working climates and train necessary skills- Ensure all the staff is well presented during service hours (grooming, personal hygiene); + Commercial and sales activities:- Increase guest loyalty based on the quality of service- Analyze customer feedback, identify solutions, and share with both bar and service team- Offer suggestions and advice to guests regarding the availability of service; upselling; + Inventory and stocks management; end-of-day report and cashier duties. -
Food And Beverage Attendant & Supervisor- Vision On Campus RestaurantAra Institute Of Canterbury Apr 2019 - Oct 2019Christchurch, Canterbury, New Zealand+ April: Food & Beverage Attendant duties- Four nights of restaurant services;- Deliver a fine-dining experience on an À la carte menu to guests. + October: Supervisor duties- Promote and perform marketing strategies to attract guests;- Make table plans, allocate duties to staff/students and coordinate meal break with chef; - Check Health & Safety and legislative compliance; - Control stock levels, dates and restock if required;- Manage and monitor the team and be a liaison between the front and back of house; - Assist guests with needs and wants and collect feedback. -
Front Of HouseColumbus Coffee Rangiora Mar 2019 - Jun 2019Rangiora, Canterbury, New Zealand- Greet guests; take orders and manage billings- Perform barista duties- Organize the stocks and and decorate the shop
Dan Hoang Skills
Dan Hoang Education Details
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Financial Mananagement -
Restaurant Management And Culinary Arts -
Hospitality Administration/Management -
Hospitality Administration/Management
Frequently Asked Questions about Dan Hoang
What company does Dan Hoang work for?
Dan Hoang works for Sheffield Hallam University
What is Dan Hoang's role at the current company?
Dan Hoang's current role is Student Skills Partner.
What schools did Dan Hoang attend?
Dan Hoang attended Sheffield Hallam University, Cy Cergy Paris Université, Ara Institute Of Canterbury, Ara Institute Of Canterbury.
What skills is Dan Hoang known for?
Dan Hoang has skills like Project Management, Microsoft Office, Communication, Public Speaking, Problem Solving, English, Vietnamese, Korean, Open Mindedness.
Not the Dan Hoang you were looking for?
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Daniel Hoang
London Area, United Kingdom -
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