Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Dan Macrae is listed as Superior customer service driven IT professional seeking employment in large scale IT environment. based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Dan Macrae.
Dan Macrae previously worked as Incident Management Specialist at Canadian Tire Corporation and IT Operations at Forzani Group. Dan Macrae holds Information Technology from Southern Alberta Institute Of Technology (Sait).
• MS Word & Excel – Advanced• MS Outlook & Powerpoint - Intermediate• MS Access, Project & OneNote – Basic• ServiceNow Administration & Reporting• ITIL V3 Foundation Certification – 2012• ISTQB Training Complete (2 week course)• Windows XP / 7 / 10 – Basic Administration• Unix – Basic Administration• JIRA – Understanding • AS400 – Basic Administration • Control-M 9 & 7 Client and Core Use• CompTIA A+ Certification - 2002
A career timeline built from the work history available for this profile.
Calgary, Canada Area
IT Service Assurance & Incident Management – Senior• Lead Major Incident issues from inception to completion• In depth reporting through ServiceNow • Basic Control-M Job Scheduler administration, execution and resolution
Calgary, Canada Area
IT Service Assurance – Acting Team Lead 2010-2015• Execute ITGCs as required by IT teams and Auditor• Interact with IT teams to develop processes to better serve the IT environment• Provide superior customer service to IT teams through metrics and reporting• Hire, train and support new employees for ITSA Team• Create and maintain knowledge base of ITSA and business processesProduction Operations Agent 2007-2010• Monitor complete IT environment • Create, manage and track issue tickets• Co-ordinate and follow up on resolution
Calgary, Canada Area
Client interaction using Olympia Trust software to manage security holdingsPrint, store and manage physical securities
Quick answers generated from the profile data available on this page.
Dan Macrae is listed as Superior customer service driven IT professional seeking employment in large scale IT environment..
Dan Macrae is based in Calgary, Alberta, Canada.
Dan Macrae has worked for Canadian Tire Corporation, Forzani Group, and Olympia Trust Company.
You can use AeroLeads to view verified contact signals for Dan Macrae, including work email, phone, and LinkedIn data when available.
Dan Macrae holds Information Technology from Southern Alberta Institute Of Technology (Sait).
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Dan Macrae you were looking for.
