Dan Madden's Location
Phoenixville, Pennsylvania, United States, United States
Dan Madden's Contact Details
Dan Madden work email
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Dan Madden personal email
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Dan Madden phone numbers
About Dan Madden
Results-driven business leader with over 20 years of experience, focused on delivering impactful organizational outcomes. A strong track record of servant leadership, excelling in enterprise-wide implementations, talent acquisition, vendor management, budgeting, and team development. Known for exceptional leadership, management, and interpersonal skills, Dan is committed to fostering growth and driving success across all levels of an organization.
Dan Madden Work Experience Details
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Gtm Systems ManagerOnbePhiladelphia, Pa, Us -
Director Of Information TechnologyAscensus May 2021 - PresentDresher, Pa, Us- Spearhead recruiting and onboarding efforts for multiple technology teams, including Microsoft Dynamics 365, Salesforce, Data Engineering, Contact Center, and Support functions- Manage 25+ vendor relationships, driving negotiations, contract management, renewals, and continuous due diligence activities- Oversee information technology budget for associates, contractors, and vendors, ensuring alignment with the overall budget forecast- Lead and develop internal associates and IT teams, fostering a culture of growth and high performance. Provide motivation, direction, support, coaching, and mentorship to drive success- Responsible for creating training plans, conducting performance reviews, defining career paths, and implementing HR practices to retain and develop talent- Identify and implement continuous improvement initiatives to enhance team velocity and efficiency- Lead and coordinate 35+ employees across multiple teams and disciplines, driving organizational outcomes to support growth and operational efficiencies- Oversee the CRM program and enterprise team, managing all delivery aspects including strategic planning, implementation, integrations, vendor partnerships, resource management, and system enhancements- Offer expertise and serve as a consultant on Microsoft and Salesforce roadmap and strategic direction- Build strong relationships with business leaders, providing strategic oversight and direction to technology teams on standards, scalability opportunities, and initiatives that drive business value- Establish and promote centers of excellence focused on key skills and roles within the organization -
Crm Program ManagerAscensus Mar 2019 - May 2021Dresher, Pa, UsResponsibilities:- Develop and refine the CRM program to align with business strategy and objectives, collaborating with key stakeholders and executive leadership- Oversee the CRM program and enterprise team, managing all delivery aspects including strategic planning, implementation, integrations, vendor partnerships, resource management, and system enhancements- Develop and execute strategies to drive revenue growth and improve digital experiences across the organization- Identify opportunities for business transformation and process reengineering to optimize results and drive performance- Effectively prioritize multiple high-impact initiatives, ensuring alignment with business needs and objectives- Spearhead online migration strategy to drive growth, improve efficiencies, and leverage platform economies of scale- Offer expertise and serve as a consultant on Microsoft and Salesforce roadmap and strategic direction.- Assess customer and organizational needs, define systems and operational requirements, determine rollout specifications, and establish usability standards
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Crm Product OwnerAscensus Aug 2018 - Mar 2019Dresher, Pa, UsResponsibilities: - Develop and manage the enterprise-wide CRM roadmap for Microsoft Dynamics- Oversee vendor and partner relationships while managing the annual budget- Lead the organization’s migration to CRM (cloud-based platform) across all departments- Prioritize and structure the product backlog to maximize business value and ROI- Communicate the vision and objectives at the beginning of each release and sprint- Actively participate in agile ceremonies, including scrums, sprint/release planning, reviews, and retrospectives- Cultivate and maintain key relationships to stay aligned with evolving business needs and objectives- Lead cross-functional teams to leverage strategic business opportunities through CRM initiatives- Set and drive annual goals, objectives, and measurable outcomes for product development
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Crm Specialist & Sales CoordinatorSei Sep 2006 - Aug 2018Oaks, Pa, UsResponsibilities:- Utilize the Microsoft roadmap to address business challenges through CRM enhancements- Lead the migration from Sage Saleslogix to Microsoft Dynamics CRM- Expert in developing and implementing user adoption strategies to drive successful change management- Manage systems implementations, data migrations, upgrades, enhancements, and integrations- Provide support for CRM users, including training, troubleshooting, and issue resolution- Lead cross-functional project teams to solve strategic business challenges using CRM solutions- Ensure database integrity and accuracy while optimizing business processes- Manage global conference plans, including negotiations, exhibits, speaking engagements, and logistics- Coordinate comprehensive RFPs, RFIs, DDQs, and consultant questionnaires- Manage the RFP process, including database and team resource management- Support advertising, lead generation campaigns, and other promotional marketing events- Organize executive-level meetings, sales/service team gatherings, and client/prospect visits- Coordinate suite ticket allocations for sporting and special events- Maintain company-wide statistics and oversee surveys and questionnaire management -
Client Service Representative And Operations SpecialistSei May 2005 - Sep 2006Oaks, Pa, UsResponsibilities:- Provide top-tier customer service to large banking clients, ensuring high satisfaction levels- Manage over $200 million in market value across 2,000 accounts, serving as the primary contact for investment portfolio- Lead daily, weekly, monthly, and quarterly reporting and fee processing activities to ensure accuracy and timeliness- Develop a deep understanding of high-net-worth clients' goals and objectives to deliver tailored solutions.
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Operations SpecialistBrinker Capital Sep 2004 - Apr 2005Responsibilities:- Manage daily asset and stock selection activities within client accounts and portfolios- Supervise team operations, manage multiple deadlines, and foster a culture of independence and accountability- Display leadership by coaching and training team members in a collaborative, team-focused environment
Dan Madden Skills
Crm
Management
Financial Services
Investments
Sales
Leadership
Marketing
Vendor Management
Contract Negotiation
Project Management
Training
Securities
Customer Relationship Management
Microsoft Crm
Microsoft Excel
New Business Development
Business Development
Conference Coordination
Request For Proposals
Public Speaking
Business Analysis
Dan Madden Education Details
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Pennsylvania State UniversityBusiness Marketing And Management
Frequently Asked Questions about Dan Madden
What company does Dan Madden work for?
Dan Madden works for Onbe
What is Dan Madden's role at the current company?
Dan Madden's current role is GTM Systems Manager.
What is Dan Madden's email address?
Dan Madden's email address is dm****@****eic.com
What is Dan Madden's direct phone number?
Dan Madden's direct phone number is +161067*****
What schools did Dan Madden attend?
Dan Madden attended Pennsylvania State University.
What are some of Dan Madden's interests?
Dan Madden has interest in Environment.
What skills is Dan Madden known for?
Dan Madden has skills like Crm, Management, Financial Services, Investments, Sales, Leadership, Marketing, Vendor Management, Contract Negotiation, Project Management, Training, Securities.
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