Dan Michael Madrid Email & Phone Number

• Overall operational support and container management for Outbound shipments from Chile mining sitegoing to the respective customers around the world.• Day-to-day coordination with site & liner for business requirements, operational process developmentand documentation.• Manage one month forecast M+1 of the booking requirements based on the forecasted materialproduction.• Maximizing usability of container spaces and keeping a harmonious relationship with liners to… Show more • Overall operational support and container management for Outbound shipments from Chile mining sitegoing to the respective customers around the world.• Day-to-day coordination with site & liner for business requirements, operational process developmentand documentation.• Manage one month forecast M+1 of the booking requirements based on the forecasted materialproduction.• Maximizing usability of container spaces and keeping a harmonious relationship with liners to securespace prioritization on a month to month basis.• Processing freight invoices across all liners and ensure payment within 30 days from issuance.• Track & trace of on water shipments and advise customers on its status on a weekly basis. Show less

Manages export and import documentation of all containers and ensuring its compliance with country’scustom requirements.• Work with other departments including land and sea operations, billing, credit and disputes to respond tocustomer inquiries and ensure resolution. Classification: Internal• Coordinates with international offices to resolve all issues including documentation, haulage, vesselscheduling and releasing of containers at destination.• Address root causes… Show more Manages export and import documentation of all containers and ensuring its compliance with country’scustom requirements.• Work with other departments including land and sea operations, billing, credit and disputes to respond tocustomer inquiries and ensure resolution. Classification: Internal• Coordinates with international offices to resolve all issues including documentation, haulage, vesselscheduling and releasing of containers at destination.• Address root causes and seek continuous improvements - constantly look for ways to improve workprocesses. Show less

Gateway Tower 2 Cubao

• Enters orders in SAP in accordance with the order type and all established methods of ship, customer profile, sourcing requirements and compliance within the framework of revenue recognition • Executes orders from the time of entry to the time of invoice and to receipt that would require the following knowledge: • Entry of Sales units and customer sample orders (Multiple order types). • Creation PO’s and secondary down steam site orders, dropping of DN’s • Determining… Show more • Enters orders in SAP in accordance with the order type and all established methods of ship, customer profile, sourcing requirements and compliance within the framework of revenue recognition • Executes orders from the time of entry to the time of invoice and to receipt that would require the following knowledge: • Entry of Sales units and customer sample orders (Multiple order types). • Creation PO’s and secondary down steam site orders, dropping of DN’s • Determining where product is available prior to order placement • Manually placing 3rd party PO’s with sites • Coordination & Follow up with all shipping locations either by phone or by email • Manipulating/splitting orders to ship within courier parameters • Resolution of internal billings - Ipaysmart • Breakdown by BU, coding and payment of courier invoices • Transfer and download of all export document packages to shared folders • Provide back up for North America counterparts when needed• Attend weekly combined operational call organized by client• Drive Skype meeting/s with different stakeholders• Takes part in automation projects • Drives process improvement• Ensures timely update of Operational Excellence tool/s• Review and update Global Productivity Tool when needed• Performs Knowledge Transfer/s and Assessment of resources• Ensures BAU prior to Production (Technology POC)• Takes part in BCM Review/s with BCM SPOC Show less

Eastwood Quezon City

Support clients in (Search Engine Optimization) SEO and internet marketing.Evaluates quality of advertisements serving in a search engine through intensive analysis.Assisting advertisers with preparation, designing and completing of their advertisements.

Technohub Quezon City

Responsible in resolving client's concerns which includes technical, policy clarification, process changes and promotions.Deals with billing inquiries including charges, discounts and promotions.Processes payments for the clients and ensure that their confidential information are handled under high security procedure.

Philippines

Bachelor Of Computer Science, Information Technology

Spanish Communication Skills, Grammar & Conversational Skills

Computer System Design And Programming, Information Technology

Proficiency in using Microsoft Operation Software which includes MS Word, MS Excel and MS PowerPoint. Professional Web Graphic Design.