Developed relationships with a pool of clients and focused on growth, resulting in a successful track record. Moved to UK Key Account Manager to provide clients with a single point of contact across the GSG portfolio.- Managed client relationships and drove growth- Strategized activity to understand performance and improve results- Assisted team members with training- Worked with brands such as Nike, Virgin Media, Curry's, The North Face & more

Joined Genie Shopping Network in 2021 as an Account Manager, leveraging prior experience and quickly demonstrating skills and knowledge. Learned new skills in a short time working with Google Shopping and Google Ads.- Managed client relationships across tiers- Ran Google Shopping campaigns and tracked activity- Collaborated with teams to improve workflow and share ideas- Took a proactive approach to a volatile market

Progressed from Junior Account Manager to Senior Account Manager in 5 years, demonstrating rapid skill development. Led a team of 4 Account Managers, managing client services, relationships, education, technical support, integration, on-boarding, financial management, promotional planning, data analysis, and network outreach.- Grew client base and achieved record-breaking revenue growth- Built and maintained strong relationships with key accounts- Educated advertisers and publishers on affiliate marketing concepts- Provided technical and marketing support to key clients- Integrated brands with advanced tracking tools- Assisted with API on-boarding- Managed a team of 4 Account Managers and set team targets- Managed financial performance of client base- Planned promotional activity and analyzed data- Networked with publishers and influencers

Managed accounts on the Broadband Genie comparison product, working with brands such as Sky, BT, O2, and Virgin Media.- Planned and executed campaigns to drive sales and hit targets.- Ensured the quality of product data and messaging.- Managed day-to-day client relationships.- Led digital marketing efforts, including email, PPC, and SEO

At Regenersis I was tasked with UK customer service for world leading electronics brand LG. Whilst at Regenersis I learned a great deal about customer service and phone manner. After working 3 months I earned the position of a Level 2 Contact Centre agent for a more senior role in the team. Tasks involved in my role included: - Dealing with customer enquiries at a senior level, - Troubleshooting faulty products or booking in repairs, either on the phone or via email. - Responsible for meeting daily targets and SLA's to strict requirements and deadlines. - Complying with strict data protection regulations and managing a large customer database. Senior team member responsibilities include: - Assisting the supervisors with reports and team assessments. - Attending team meetings with management staff. - Attending training sessions at the LG head office in Slough.