Dan Manning Email and Phone Number

Responsible for the operation of Surrey Sports Park, ensuring facilities and activities are operated effectively and optimally.  Leading and shaping the strategic direction of participation, health & wellbeing, inclusion and welfare for University Sport and set professional standards and objectives for relevant areas. Supporting the creation and implementation of the department’s strategic vision aligned to the university strategy, within the area of inclusive and participatory… Show more Responsible for the operation of Surrey Sports Park, ensuring facilities and activities are operated effectively and optimally.  Leading and shaping the strategic direction of participation, health & wellbeing, inclusion and welfare for University Sport and set professional standards and objectives for relevant areas. Supporting the creation and implementation of the department’s strategic vision aligned to the university strategy, within the area of inclusive and participatory sport, professional development, and health & wellbeing. Providing specialist knowledge ensuring a safe, robust and professional structure and environment, that enables the Sport programmes and student sport team to deliver a broad and diverse range of programmes.  Providing leadership on major projects and initiatives in the area of sport, including the development of capital projects, multi-year funding bids and long-term partnership agreements. Working closely with colleagues across the University to sustain and develop key relationships, and ensuring that the Sport Delivery and Operational department continues to enhance the student experience. Show less

Regional Operations Manager responsible for supporting, leading and developing a team of enthusiastic and caring professionals. At the heart of delivering an exceptional experience for both dogs, carers, drivers and customers. Overseeing daily service delivery and operations for several centres, with a relentless focus on dog enrichment, learning and development, customer service, and health and safety in the centres.Proactively plan the commercial strategy for the centres and… Show more Regional Operations Manager responsible for supporting, leading and developing a team of enthusiastic and caring professionals. At the heart of delivering an exceptional experience for both dogs, carers, drivers and customers. Overseeing daily service delivery and operations for several centres, with a relentless focus on dog enrichment, learning and development, customer service, and health and safety in the centres.Proactively plan the commercial strategy for the centres and regularly monitor performance to understand issues and identify opportunities to grow revenue. Show less

Lead the development, delivery and evaluation of the Leisure Partnerships and associated contractual outcomes across 4 contracts. Accountable for the business, budgetary and cost centre performance across a range of sites and services. Lead, managed, developed and motivated a team of General Managers. Ensured the day to day management and operation of the Leisure Facilities was conducted to the highest standards.

Overseeing the management, development, and delivery of a wide range of sport, fitness, and physical activity services for the students, members and the local community.Focusing on developing the foundation, participation, performance and elite users across all areas of the business through the management of the support teams such as therapists, performance analysts, coaches and development officers. Role includes working closely with the relevant national governing bodies and access… Show more Overseeing the management, development, and delivery of a wide range of sport, fitness, and physical activity services for the students, members and the local community.Focusing on developing the foundation, participation, performance and elite users across all areas of the business through the management of the support teams such as therapists, performance analysts, coaches and development officers. Role includes working closely with the relevant national governing bodies and access funds to align with relevant strategies. Management of the core sport and fitness products including swim academy, personal training, strength & conditioning, climbing, and treatment room, with an emphasis on enhancing the environment and user experience. Also responsible for the management and coordination of the netball and basketball franchise teams and associated requirements for professional sports. Show less

Working as Group Club Manager within the Major Venues region to manage and deliver business success to GLL’s privately owned ‘BETTER Clubs’. Having autonomy to manage the ‘BETTER Clubs’ ensuring GLL’s social objectives of community wide accessibility is maintained to further benefit the communities we serve. Responsible for developing and then implementing a strategic family centric wellbeing and activity plan, with a focus on customer service, standards and operations by embedding the… Show more Working as Group Club Manager within the Major Venues region to manage and deliver business success to GLL’s privately owned ‘BETTER Clubs’. Having autonomy to manage the ‘BETTER Clubs’ ensuring GLL’s social objectives of community wide accessibility is maintained to further benefit the communities we serve. Responsible for developing and then implementing a strategic family centric wellbeing and activity plan, with a focus on customer service, standards and operations by embedding the ‘BETTER Clubs’ as flagship ‘best in class’ venues that showcase the very best of GLL.- Produced the Better Club blueprint plan covering people culture, brand ethos, service delivery and product development.- Became a covid secure officer in order to re-open all facilities and activities safely across the group following national lockdown. GLL protocols were chosen as best practice by the Cabinet Office. Show less

Responsible for developing, prioritising, and implementing key CRM strategies and contributing significantly to delivering each centres activity budget within the region. Engaging and supporting specialists such as urologists, breast surgeons, colorectal surgeons, and oncologists by acting as a conduit for on-going feedback. Tracking market trends and intelligence by reviewing key internal and external data sources and suggesting appropriate and robust action plans.- Hosted Healthcare… Show more Responsible for developing, prioritising, and implementing key CRM strategies and contributing significantly to delivering each centres activity budget within the region. Engaging and supporting specialists such as urologists, breast surgeons, colorectal surgeons, and oncologists by acting as a conduit for on-going feedback. Tracking market trends and intelligence by reviewing key internal and external data sources and suggesting appropriate and robust action plans.- Hosted Healthcare Professional Events and attended clinical multi-disciplinary meetings in order to promote GenesisCare’s patient pathways. - Involved in CRM system design and implementation alongside the development and launch of the online referral platform. Show less

Delivery of the Fitness and Wellbeing customer proposition within 55 individual corporate sites throughout London. Responsible for driving efficiencies, both operationally and commercially by ensuring the Nuffield Health strategy is translated into the regionals robust operational plans. Accountable for all Fitness and Wellbeing related activity within my immediate region, with a turnover of £16 million, and to drive the One Nuffield approach at a local level, by being an influential and active… Show more Delivery of the Fitness and Wellbeing customer proposition within 55 individual corporate sites throughout London. Responsible for driving efficiencies, both operationally and commercially by ensuring the Nuffield Health strategy is translated into the regionals robust operational plans. Accountable for all Fitness and Wellbeing related activity within my immediate region, with a turnover of £16 million, and to drive the One Nuffield approach at a local level, by being an influential and active leader.- Chaired regional Programme Director meetings and held assessment days for clients such as; JP Morgan, Barclays, Credit Suisse, Clifford Chance, CitiGroup and FCA. - Part of project team for £1.5 million capex works and involved in project to transition two corporate facilities into fully consumer models. - Prepared and delivered report for Operational Board meetings. Show less

Responsible and accountable for the day-to-day management and development of 20 plus Corporate Wellbeing sites ensuring they are run effectively and satisfy the needs of the clients whilst actively promoting Nuffield Health services.- Responsible for ISO9001 accreditation within the corporate division totalling upwards of 200 locations.- Developed and supported the Corporate Excellence Awards across the division, covering all service-lines.- Delivered the sales training for all… Show more Responsible and accountable for the day-to-day management and development of 20 plus Corporate Wellbeing sites ensuring they are run effectively and satisfy the needs of the clients whilst actively promoting Nuffield Health services.- Responsible for ISO9001 accreditation within the corporate division totalling upwards of 200 locations.- Developed and supported the Corporate Excellence Awards across the division, covering all service-lines.- Delivered the sales training for all corporate teams within the UK, and drove top-up and strategic memberships.- Acted as a consultant on the corporate CRM/SalesForce roll-out Show less

Responsible for the provision and delivery of the Health and Wellbeing programme across multi-sites including; health assessments, physiotherapy, massage therapy, personal training and client services within a large corporate account. Initiation and implementation of a brand strategy with a focus on service, standards and staff progression. Sole responsibility of financial reporting and budgeting. Focus on aligning team members around programme strategy and values, through own leadership… Show more Responsible for the provision and delivery of the Health and Wellbeing programme across multi-sites including; health assessments, physiotherapy, massage therapy, personal training and client services within a large corporate account. Initiation and implementation of a brand strategy with a focus on service, standards and staff progression. Sole responsibility of financial reporting and budgeting. Focus on aligning team members around programme strategy and values, through own leadership behaviour. Elected to attend the Establised Leaders Program in order to assist with driving the strategy and vision of Nuffield Health.- Devised and implemented a strategy around the commercialisation of the facility and associated services.- Undertook significant restructure in order to achieve commercial plan whilst maximising service excellence and a cohesive service. Show less

Worked in various club locations and gained valuable experience from working with a variety of General Managers. Responsible for a new club opening before progressing to a premium Black Label facility, which included divisional training facilities. Cluster role involved multi-site sales support and training of General Managers and Membership Teams. - Supported the Regional Business Manager through involvement with estate reviews, profit and loss reviews, staff recruitment, training and… Show more Worked in various club locations and gained valuable experience from working with a variety of General Managers. Responsible for a new club opening before progressing to a premium Black Label facility, which included divisional training facilities. Cluster role involved multi-site sales support and training of General Managers and Membership Teams. - Supported the Regional Business Manager through involvement with estate reviews, profit and loss reviews, staff recruitment, training and development for 12 clubs. - Elected to attend the Development Program for future Regional Business Managers through Advanced Leadership and Coaching.- Achieved 191% of opening membership target and 500% secondary spend.- Held Future Leader assessment days and lead Divisional Sales Training for new Membership Consultants. Show less

Progressing from Bars Supervisor, to Deputy Manager and General Manager before transferring to one of the flagship sites. Responsible for the overall running of the business including finances, service and staff training.