Daniel Markus work email
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Daniel Markus personal email
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I am a seasoned senior analyst, strategist and leader. I am an expert in audit/compliance, fraud investigation, loss prevention, presentation with executive leadership and problem solving. I've worn many hats in my career--cross functional team leader, manager, marketing/sales operations, fraud detection and loss prevention, As a result I have a unique ability to manage multi-disciplinary projects and navigate complex challenges. Through all of my experiences I have learned the following truths;- I don't care who gets credit as long as my team wins.- Good ideas require excellent execution. I do execution. - I run towards fires.- I am a multi-linguist of technology-driven business. I speak nerd, geek, trainer, editor, analyst, consultant, difficult customer. Understanding means less chance for error. Errors only drive cost in the wrong direction. - Good Artists Copy; Great Artists Steal.Specialties: data analysis, loss prevention, fraud investigation, technical support, consumer litigation, regulatory/compliance response, and ability to determine root cause and problem solve via cross-functional teams.
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Manager, Fraud PerformanceTdMarengo, Il, Us -
Manager, Fraud PerformanceTd Dec 2022 - PresentToronto, Ontario, Ca -
Business Strategy ManagerT-Mobile Aug 2022 - Nov 2022Bellevue, Wa, Us -
Fraud ManagerT-Mobile Aug 2021 - Aug 2022Bellevue, Wa, Us -
Fraud AnalystT-Mobile Feb 2021 - Jul 2021Bellevue, Wa, UsAnalyzed large data set performance at broad and granular levels on an ongoing basis. Perform multi-layered link analysis of known fraudulent activities by simultaneously using a variety of investigative and analytical skills to identify behavioral trends and draw conclusions. Used SQL, Oracle, Teradata, data extracts to obtain multiple marge data sets. Researched current and trending fraud activity across multiple business areas as well as identify new fraud types. -
Supv For Sales And Performance Operations Managemet CorSprint Jul 2019 - Aug 2020Overland Park, Kansas, UsPartnered with regional leadership to optimize sales operations and ensure corporate compliance by developing processes to reduce risk, observing trends to remove potential obstacles and leading team of diverse district performance operations managers. Established audit expectation at region level, policies, and operational goals within company expectations. -
Performance Operations Manager At SprintSprint May 2016 - Jul 2019Overland Park, Kansas, UsDeveloped, interpreted, and implemented financial concepts for financial planning and control. Performed analysis to determine present and future financial risk assessment. Analyzed and summarized KPI data with recommendations for financial plans, acquisition activity, trended future requirements, and operating forecasts. -
Senior Analyst - Indirect OperationsVerizon Wireless Nov 2014 - Dec 2015Basking Ridge, Nj, UsOperations management and field support to drive retail growth within omni channel. Facilitated calls with cross-functional program development and launch teams, representing national retailers, such as Best Buy, Costco, Walmart, and Target. -
Executive And Legal Team Senior AnalystVerizon Wireless Mar 2011 - Nov 2014Basking Ridge, Nj, UsResolved small claims court cases and appeared as records custodian on behalf of Verizon Wireless and parent companies. Prepared cases and filed for consumer and business mediations, arbitrations, and government agency investigations. Evaluated data from SQL reporting and Excel. -
Identity Fraud Investigator - CoordinatorVerizon Wireless Nov 2006 - Mar 2011Basking Ridge, Nj, UsInvestigated internal and external claims and referrals of fraudulent activity by consumers, businesses, and employees. Designed and implemented programs to prevent such activities and recover any incurred losses. Worked with local, state, and federal authorities with matters relating to fraudulent / illegal activities. -
Social Media Support Team - CoordinatorVerizon Wireless Jan 2000 - Nov 2006Basking Ridge, Nj, UsProvided excellent customer service via social media, email and over the phone. Designed improved work flow practices and response behaviors to achieve 98% response service level. Partnered with cross functional teams to integrate best practices supporting customers.
Daniel Markus Skills
Daniel Markus Education Details
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Mchenry County CollegeGeneral
Frequently Asked Questions about Daniel Markus
What company does Daniel Markus work for?
Daniel Markus works for Td
What is Daniel Markus's role at the current company?
Daniel Markus's current role is Manager, Fraud Performance.
What is Daniel Markus's email address?
Daniel Markus's email address is da****@****ile.com
What schools did Daniel Markus attend?
Daniel Markus attended Mchenry County College.
What are some of Daniel Markus's interests?
Daniel Markus has interest in Children, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.
What skills is Daniel Markus known for?
Daniel Markus has skills like Telecommunications, Team Leadership, Customer Service, Customer Satisfaction, Customer Experience, Sales, Call Centers, Wireless, Cross Functional Team Leadership, Training, Management, Customer Retention.
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