Daniel Markus

Daniel Markus Email and Phone Number

Manager, Fraud Performance @ TD
Marengo, IL, US
Daniel Markus's Location
Marengo, Illinois, United States, United States
Daniel Markus's Contact Details

Daniel Markus personal email

About Daniel Markus

I am a seasoned senior analyst, strategist and leader. I am an expert in audit/compliance, fraud investigation, loss prevention, presentation with executive leadership and problem solving. I've worn many hats in my career--cross functional team leader, manager, marketing/sales operations, fraud detection and loss prevention, As a result I have a unique ability to manage multi-disciplinary projects and navigate complex challenges. Through all of my experiences I have learned the following truths;- I don't care who gets credit as long as my team wins.- Good ideas require excellent execution. I do execution. - I run towards fires.- I am a multi-linguist of technology-driven business. I speak nerd, geek, trainer, editor, analyst, consultant, difficult customer. Understanding means less chance for error. Errors only drive cost in the wrong direction. - Good Artists Copy; Great Artists Steal.Specialties: data analysis, loss prevention, fraud investigation, technical support, consumer litigation, regulatory/compliance response, and ability to determine root cause and problem solve via cross-functional teams.

Daniel Markus's Current Company Details
TD
Manager, Fraud Performance
Marengo, IL, US
Employees:
1
Daniel Markus Work Experience Details
  • Td
    Manager, Fraud Performance
    Td
    Marengo, Il, Us
  • Td
    Manager, Fraud Performance
    Td Dec 2022 - Present
    Toronto, Ontario, Ca
  • T-Mobile
    Business Strategy Manager
    T-Mobile Aug 2022 - Nov 2022
    Bellevue, Wa, Us
  • T-Mobile
    Fraud Manager
    T-Mobile Aug 2021 - Aug 2022
    Bellevue, Wa, Us
  • T-Mobile
    Fraud Analyst
    T-Mobile Feb 2021 - Jul 2021
    Bellevue, Wa, Us
    Analyzed large data set performance at broad and granular levels on an ongoing basis. Perform multi-layered link analysis of known fraudulent activities by simultaneously using a variety of investigative and analytical skills to identify behavioral trends and draw conclusions. Used SQL, Oracle, Teradata, data extracts to obtain multiple marge data sets. Researched current and trending fraud activity across multiple business areas as well as identify new fraud types.
  • Sprint
    Supv For Sales And Performance Operations Managemet Cor
    Sprint Jul 2019 - Aug 2020
    Overland Park, Kansas, Us
    Partnered with regional leadership to optimize sales operations and ensure corporate compliance by developing processes to reduce risk, observing trends to remove potential obstacles and leading team of diverse district performance operations managers. Established audit expectation at region level, policies, and operational goals within company expectations.
  • Sprint
    Performance Operations Manager At Sprint
    Sprint May 2016 - Jul 2019
    Overland Park, Kansas, Us
    Developed, interpreted, and implemented financial concepts for financial planning and control. Performed analysis to determine present and future financial risk assessment. Analyzed and summarized KPI data with recommendations for financial plans, acquisition activity, trended future requirements, and operating forecasts.
  • Verizon Wireless
    Senior Analyst - Indirect Operations
    Verizon Wireless Nov 2014 - Dec 2015
    Basking Ridge, Nj, Us
    Operations management and field support to drive retail growth within omni channel. Facilitated calls with cross-functional program development and launch teams, representing national retailers, such as Best Buy, Costco, Walmart, and Target.
  • Verizon Wireless
    Executive And Legal Team Senior Analyst
    Verizon Wireless Mar 2011 - Nov 2014
    Basking Ridge, Nj, Us
    Resolved small claims court cases and appeared as records custodian on behalf of Verizon Wireless and parent companies. Prepared cases and filed for consumer and business mediations, arbitrations, and government agency investigations. Evaluated data from SQL reporting and Excel.
  • Verizon Wireless
    Identity Fraud Investigator - Coordinator
    Verizon Wireless Nov 2006 - Mar 2011
    Basking Ridge, Nj, Us
    Investigated internal and external claims and referrals of fraudulent activity by consumers, businesses, and employees. Designed and implemented programs to prevent such activities and recover any incurred losses. Worked with local, state, and federal authorities with matters relating to fraudulent / illegal activities.
  • Verizon Wireless
    Social Media Support Team - Coordinator
    Verizon Wireless Jan 2000 - Nov 2006
    Basking Ridge, Nj, Us
    Provided excellent customer service via social media, email and over the phone. Designed improved work flow practices and response behaviors to achieve 98% response service level. Partnered with cross functional teams to integrate best practices supporting customers.

Daniel Markus Skills

Telecommunications Team Leadership Customer Service Customer Satisfaction Customer Experience Sales Call Centers Wireless Cross Functional Team Leadership Training Management Customer Retention Legal Compliance Data Analysis Strategy Microsoft Office Leadership Statistical Data Analysis Civil Litigation Operations Support Wireless Carrier Guidelines Work Under Minimal Supervision Identity Theft Sales Materials Troubleshooting Loss Prevention Corporate Security Merchandising Sales Operations Vendor Management Process Improvement Sql Testimony Certified Identity Theft Risk Management Sales Support Product Knowledge Networking Technical Support Retail Franklin Covey Quality Auditing Database Management Point Of Sale System Support Creative Merchandising Social Media Integration Advanced Data Analysis Team Building Project Management Data Warehousing

Daniel Markus Education Details

  • Mchenry County College
    Mchenry County College
    General

Frequently Asked Questions about Daniel Markus

What company does Daniel Markus work for?

Daniel Markus works for Td

What is Daniel Markus's role at the current company?

Daniel Markus's current role is Manager, Fraud Performance.

What is Daniel Markus's email address?

Daniel Markus's email address is da****@****ile.com

What schools did Daniel Markus attend?

Daniel Markus attended Mchenry County College.

What are some of Daniel Markus's interests?

Daniel Markus has interest in Children, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.

What skills is Daniel Markus known for?

Daniel Markus has skills like Telecommunications, Team Leadership, Customer Service, Customer Satisfaction, Customer Experience, Sales, Call Centers, Wireless, Cross Functional Team Leadership, Training, Management, Customer Retention.

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