Problem Record Coordinator I And Ii
Basel, Ch
Member of a dedicated cross-functional team focused on resolving quality non-conformance records efficiently and sharing of best practices throughout the site.Managed the Problem Records (PRs) for Facilities & Engineering, Manufacturing Science and Technology (MSAT), Research Cells, and Endotoxin Detection as the department TrackWise Subject Matter Expert (SME)Conducted Root Cause Analysis (RCA) with a systematic approach utilizing engineering, scientific, and statistical methods to identify true cause and develop effective Corrective Action / Preventive Actions (CAPAs).Performed interviews and process observations, coordinated investigation teams, tracked and evaluated progress, and prepared investigation reports to aid in PR resolution.Coached and mentored PR Authors on quality, consistency, technical writing, RCA, and product impact analysis for right-first-time practices and on-time closure.Actively identified, drove and implemented error prevention / continuous improvement initiatives using PR trending, cGMP knowledge, and LEAN Six Sigma philosophy.Led the restructure of the change control process for improved clarity, efficiency, and compliance.Tracked, analyzed, and trended all site PRs to present to site and global leadership.Participated in advanced Root Cause Investigation Training.