Dan Martin Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

• Manage Strategic Vendor Enablement & Skilling Programs: Develop, coordinate, and execute skilling and certification plans for strategic vendors. Ensuring APAC teams are well-equipped to leverage vendor solutions in line with Crayon’s Multi-Cloud strategy.• Performance Tracking & Business Analysis: Track and analyze business performance for strategic vendors, monitoring revenue, deal registrations, certification targets, and providing insights to identify opportunities and areas for improvement.• Collaboration & Relationship Management: Build and maintain relationships with external vendors and internal stakeholders, ensuring alignment with Crayon’s global and regional GTM initiatives.

Melbourne, Victoria, Australia

Drive consistency and enablement for Sales, Services, and Platforms within rhipe and the broader Crayon team across APAC. - Ownership of the sales teams enablement programs. - Manage Sales & Services process within business platforms - Manage key relationships with Country Managers, Regional Leaders and Group Leaders.

Melbourne, Victoria, Australia

Management of the Program Operations, Partner Support and Support as a Service teams throughout APAC.Managing Strategic and Operation Objectives and processes for rhipe teams responsible for - Providing operation support, including invoicing and onboarding services to rhipe Partners- Providing technical support service for CSP indirect resellers (Partners) and customers leveraging M365, Azure and a range of 3rd party vendors.- Maintaining key relationships with external vendors.- Internal/External stakeholder management.

Melbourne, Australia

Strategic and Operational Management of the CSP Support, Support as a Service and Software Asset Management teams throughout APAC.- Providing quality technical support service for CSP indirect resellers (Partners) and customers leveraging M365, Azure and a range of 3rd party vendors.

Melbourne, Australia

Responsible for the operation and management of the national service delivery team.Including operating an effective incident and problem management service, financial management of service delivery function and developing key relationships with internal clients and external vendors.

Melbourne, Australia

Manage the technology training team and develop training programs that combine a blend of elearning, online instructor lead and classroom based training to ensure quality and accessible technology training is provided throughout the firm. Maintain strong cross-functional relationships with other IT groups and the business to ensure the successful implementation and support of business systems. Support Service Delivery Manager, including maintaining consistency in the delivery of firm wide communications.Manage firm's internal wiki. Manage Confluence and Canon vendor relationships.

Melbourne, Australia

Facilitated national application and business system training. Worked on implementation of new technology and upgrades, including developing requirements, testing and liasoning with external developers to implement new Learning and Development System.Work in conjunction with technology team and the business to scope and design technology solutions to meet business problems needs.

Melbourne, Australia

Provide governance in conjunction with the Business Owner for enhancements to products within Application Portfolio.Pro-actively manage relationships product Vendor and manage the release process for products such as scheduling, documentation and production of Release Notes.

Melbourne, Australia

Application and Business System Trainer. Major projects included managing the training aspects of the firmwide InterAction (CRM) training and upgrade implementation. Developed internal application consulting as additional service provided by IS-t Training.

Brighton, Australia

Application Training in Microsoft Office, Dreamweaver and Photoshop. Client Consulting – developing MS Office templates / solutions.

Prince2 Foundation Course, Project Management

Grad Diploma In Computer Education, Technology

Graduate Certificate In Computing, Technology

Bachelor Of Teaching