Dan Mcquoid Email & Phone Number

Jr Service Delivery Manager - Managed CloudFocused on MCS change & release and problem management

Durham, England, United Kingdom

At a glance:Team Lead with responsibility for Operational oversight of Infrastructure, Network and Cloud Monitoring Service within the Managed Services team at fast-paced Microsoft Gold Partner MSP.- Envisioning, developing and managing key operational and strategic projects to improve efficiencies and deliver better services.- Major Incident Management. Leadership of Urgent and High Priority incidents, engaging relevant resources and stakeholders, interrogating change requests, compiling incident reports and instigating improvement and risk mitigation plans in retrospect- Recruitment, Development and Management an Infrastructure & Network team of 13 towards the delivery of a 24/7 Monitoring service.- Creation and leadership of Cloud-focused Azure/AWS Managed Service - 'Cloud Assurance'

Durham, United Kingdom

At a glance:Hands-on Infrastructure Engineer/Consultant at Microsoft Gold Partner MSP. Working within Network Operations Team in delivering proactive and reactive monitoring of client Infrastructure. - Storage and Hardware Specialisation- VMware/vSphere and HyperV virtual infrastructure- Datacore SANsymphony architecture- SSL Certificate installation and application- Windows 10/Server 2008 R2/2012 R2/2016/2019

Newcastle Upon Tyne, United Kingdom

Invited back to FRG to complete a Fixed-Term Contract within the IT Department, supporting the processing of Joiners, Movers and Leavers during a period of significant company growth. Using Active Directory, Fuze Telephony Portal and bespoke command prompt scripts. Troubleshooting for users in 12 cities across 4 Continents.

Newcastle Upon Tyne, United Kingdom

The market demand for a specific and specialist Cloud focus led the Frank Recruitment Group to create the FRG Technology Consulting Team under its overall umbrella. Forged out of Nigel Frank International and sticking true to the award-winning practice whilst utilising its global-leading resources, my role within FRG Consulting is to target Cloud and Infrastructure demands in London and effectively match the right candidates with the right company.- Largest database of Candidates - circa 400,000 Qualified IT professionals - and growing, 60% of whom work exclusively with us- Online Search Facility - online database of hand-picked candidates for clients to shortlist candidates in seconds (http://candidate-search.nigelfrank.com/)- Unmatched Advertising Spend and Coverage - £2.5million/year budget and 6,500 adverts posted at one time- 80% of business is repeat-business from happy clients- Exclusive Candidates - 60% of placed candidates work with us on an exclusive basisI left my role as a Recruitment Consultant at FRG to pursue my own long-standing but unfulfilled ambition of becoming Information Technology Professional. I was invited back to perform a fixed-term contract within the IT Department as a JML Processing Technician.

London, United Kingdom

Non Foods and Specialist Markets expert at rapidly-growing London-based Retail Recruitment Consultancy. Working with national and international businesses, I specialised in placing the right people with the right companies in the Southern counties.

London, United Kingdom

Retail Leader's Graduate scheme based in Supermarkets in South West London including Tooting, Merton, Balham and Clapham. Undertook a variety of leadership training and roles within the store hierarchy including Team Leader, Department Manager and Duty Manager, culminating in Deputy Manager at Clapham Common Store.

Bachelor Of Arts (B.A.), History

Gtp - Graduate Teacher Programme, Secondary Education And Teaching