Designed and implemented innovative programme/project management solutions to improve business management and decision making through process control and data analytics. I have worked on global system integration deployments (SAP ECC) and on transformational change management projects, with the latter working as a Data & Reporting Team Lead, providing new insights and implementing a whole new reporting capability for a client in Tableau. My roles have required requirement gathering, tool, process & solution implementation and training & communication packaging.Key Highlights:• Mobilisation, rollout and run of IT project management processes• Deliverable management facilitation, including setup, tracking, training and template creation• Using data analysis to provide new insights• Management experience of a team of 4, with both an onshore and offshore presenceSkills and Tools:• Proficient Microsoft Office skills, including advanced Excel knowledge and VBA for data analysis, modelling and automation• Intermediate level SQL for data extraction and manipulation• Experience using BI tools such as Tableau for dashboard creation and data analysis• Strong stakeholder management including the ability and confidence to simplify and present complex information• Innovative problem-solving capabilities, both independently and as part of a team• Keen eye for detail and strong data analysis skills, stemming from both education and commercial experience• Admin and developer expertise in PPM tools such as RTC, Jira and PWA

• In charge of running the business when the owner is on holiday.• Involved opening/closing, cashing up, cleaning, co-running classes, setting up memberships and general care-taking of the day-to-day business.

• High intensity course where I was responsible for supervising and teaching overseas students Microsoft Excel and data analysis in order to complete demanding Physics experiments.• Involved explaining difficult concepts, some of which they had not encountered before.• Efficient time management in order to mark and return books by a daily deadline.

• Required greeting customers, taking and executing orders and cleaning to maintain a high food hygiene standard.• Assist in management of the day-to-day business by opening/closing, identifying stock requirements and ordering, organizing staff and vehicle rotas so that multiple events can be undertaken simultaneously.• In charge of driving vans and training employees.• Experience in working in busy environments dealing with hundreds of customers per day.