Daniel Mitchell Email & Phone Number

Brisbane, Australia

As a Senior Consultant at Strategenics, I drive digital transformation by creating innovative solutions that solve complex business challenges. Leveraging my expertise in AI and machine learning, I build intelligent systems that harness the latest advances in areas such as computer vision, natural language processing, and generative AI. By aligning these technologies with business strategy, I deliver measurable outcomes that boost efficiency, enhance decision-making, and unlock opportunities for growth.With a passion for software engineering, I lead collaborative teams in building high-quality web applications. Leveraging extensive experience across diverse technologies and frameworks, with particular expertise in Python and TypeScript, I craft resilient and adaptable systems that evolve with shifting customer demands. By emphasising clean code, rigorous testing, user-centred design, and robust CI/CD, I deliver solutions that blend technical excellence and engaging user experiences.Drawing on extensive cloud architecture experience, particularly with AWS as a certified Solutions Architect Professional, I design secure, scalable, and cost-effective solutions aligned to best practices. As a trusted AWS partner, Strategenics delivers tailored architectures that drive innovation and agility for clients. Combining this with broad expertise across other platforms like Azure, I design cloud-native systems aligned with each client's unique needs.My commitment to cultivating high-performing teams and fostering continuous improvement has been instrumental in driving agility and maximising value. By advocating lean and agile practices, I empower teams to embrace continuous learning, remain customer-centric, and rapidly deliver superior outcomes.With a strong track record of building innovative systems that elevate user experiences, I'm dedicated to helping clients harness the transformative potential of AI, software, and the cloud to achieve their strategic objectives.

Brisbane, Australia

As a Business Analyst at Virgin, I contributed to strategic digital initiatives that significantly enhanced the customer experience across online, mobile, and in-flight touchpoints. Collaborating with marketing teams, I applied business analysis and UX expertise to lead user research, analyse data, and uncover actionable insights. By leveraging data-driven experimentation and iterative design, we optimised customer acquisition strategies, resulting in measurable uplifts in engagement and conversions.I played a key role in an initiative to transform Virgin's analytics capabilities. Working closely with data engineers and scientists, I defined requirements, developed a vision, and built a business case for the initiative. This effort laid the foundation for implementing cutting-edge processes and tools for data management, analysis, forecasting, and visualisation, empowering teams to make data-informed decisions and drive operational excellence.Additionally, I collaborated with Solution Architects and technical teams to ensure seamless integration with airline partners. By participating in the technical design process, I helped define data exchange requirements and architecture to enable a comprehensive view of the customer journey. This collaboration enhanced data integration, improved data quality, and unlocked valuable insights that supported personalised experiences and strategic decision-making.Leveraging my business acumen and ability to bridge technical complexities and business needs, I consistently delivered high-impact solutions that drove measurable results. By collaborating cross-functionally, advocating for the customer, and effectively communicating insights, I played a key role in shaping digital initiatives that enhanced the customer experience, aligned with Virgin's objectives, and fostered stakeholder consensus.

Brisbane, Australia

As a Digital Channel Analyst at CUA, I played a key role in driving the evolution of the online and mobile banking applications. Collaborating with product owners and the development team, I translated business objectives and customer needs into actionable requirements, ensuring the delivery of high-impact solutions.Partnering with the digital strategy team, I shaped and launched key initiatives to support digital growth objectives. By defining success metrics and leveraging data-driven insights, I ensured our efforts remained focused on the most impactful priorities, enabling the delivery of innovative solutions that drove digital adoption and customer value.To modernise the ageing mobile banking application, I facilitated the establishment of a continuous improvement program. Leveraging UX research, market analysis, and customer feedback, I developed a data-driven roadmap prioritising enhancements to maximise outcomes. I guided the design, development, and iterative testing of new features, resulting in significant increases in adoption, engagement, and self-service success.In parallel, I built a compelling business case for replacing the online and mobile banking systems. This involved conducting competitor analysis, evaluating options, and performing market scans to identify suitable solutions. The business case articulated the need for change and the tangible benefits of the proposed upgrades, laying the groundwork for future implementation.Throughout my tenure, I consistently leveraged data to guide decision-making and maintained a focus on continuous improvement. By combining these skills with a deep understanding of customer needs, I delivered solutions that drove measurable results and contributed to CUA's digital success.

Brisbane, Australia

As the Founder and Principal Consultant at Storm Logic, I established and led a boutique consultancy focused on delivering bespoke business intelligence and data science solutions for small and mid-market companies. By combining deep technical expertise with a keen understanding of each client's unique challenges, I guided them through the end-to-end process of envisioning, designing, and implementing tailored solutions that harnessed the power of their data for competitive advantage.Employing a user-centric approach rooted in design thinking, I worked closely with key stakeholders to understand their decision-making needs and business objectives. Leveraging this insight, I conceived and delivered intuitive, action-oriented BI applications and self-service analytics tools that empowered business users to surface hidden trends, anticipate risks and opportunities, and make data-informed choices with confidence.As a trusted partner to my clients, I took pride in coupling a collaborative approach with disciplined project management to consistently guide initiatives to successful outcomes. With an eye toward sustainable client success, I advised on data governance best practices, coached teams in agile ways of working, and established communities of practice to foster a data-driven culture. By upskilling business and technical users, I enabled clients to become self-sufficient in their analytics journey and realise ongoing value from their investments.Building strong and enduring relationships with clients, I served as a strategic advisor and thought partner in their pursuit of data-driven transformation. By combining a deep passion for problem-solving with a relentless focus on delivering business value, I helped clients navigate from complexity to clarity, unlocking the full potential of their data assets.

Melbourne, Australia

As an Implementation Consultant at Auto-IT, I managed the successful delivery of implementation projects for our dealer management system software across clients in the automotive, trucking, agriculture, and construction equipment industries. I collaborated closely with executives and functional leaders to understand their business models, map processes, and implement complex configurations and business rules to align the software with their requirements.With strong domain knowledge across accounting, inventory management, sales, marketing, and CRM, I facilitated workshops and worked closely with stakeholders to translate business needs into actionable solutions. By guiding cross-functional teams and designing solutions that drove measurable business value, I consistently delivered high-quality results that exceeded client expectations.Drawing on my expertise in data management, I designed and executed complex data migration and ETL processes to efficiently integrate data from legacy systems. By ensuring data integrity through comprehensive cleansing and validation, I enabled significant improvements in data visibility, operational efficiency, and productivity.I placed a strong emphasis on change management and user adoption, developing targeted classroom training sessions, instructional videos, and written documentation to empower users. By fostering a culture of continuous learning and improvement, I helped clients maximise the value of their software investment.Through my ability to bridge the gap between technical solutions and business objectives, I consistently achieved high client satisfaction scores. By building strong relationships and serving as a trusted advisor, I positioned clients for long-term success and contributed to Auto-IT's reputation as a valued partner in their digital transformation efforts.

Wellington & Wairarapa, New Zealand

As a Technical Support Specialist at Auto-IT, I served as a trusted technical expert, ensuring clients maximised the value of our ERP software. Leveraging a blend of deep product knowledge, technical acumen, and strong communication skills, I provided responsive issue resolution and empowered users through tailored training and guidance.I skillfully managed complex system configurations and business rules, gathering requirements and maintaining configuration management. Through proactive system audits, performance monitoring, and support trend analysis, I drove continuous improvement by recommending upgrades, delivering targeted user training, and collaborating with the product team on enhancements.As an IT infrastructure administrator, I adeptly managed both Windows and Linux environments, ensuring high availability, security, and performance. I also oversaw network management, configuring and maintaining Cisco routers to bridge sites and improve connectivity. Additionally, I contributed to IT procurement efforts, serving as a technical subject matter expert in vendor evaluations and solution design to ensure the selection of cost-effective and high-quality technologies aligned with business objectives.By providing exceptional technical support, driving system enhancements, and advancing IT infrastructure, I contributed to improved client satisfaction, a more robust and efficient technical environment, and the overall success of Auto-IT's ERP solution.