Dan Mosier Email & Phone Number

Portland, Or, Us

Tigard, Oregon, United States

• Develop, create and integrate Enrollment / Welcome Kits and related materials, creating an effective and aligned materials set.• Participate in Automation Project Workgroup around the implementation of automated material development solutions.• Develop language libraries to effectively support materials development and contracting teams, marketing / communication plans, and marketing materials such as brochures, member handbooks, provider directories, newsletters, advertising and promotional opportunities.• Monitor and traffic-manage inquiries and request expedition via email box.• Review and provide edits to all plan benefits materials, ensuring appropriateness of content, readability and translation.• Review and provide edits to external-facing initiatives such as healthcare education.• Design and develop training materials.• Review and coordinate changes for Health Plan websites.• Develop and maintain professional contacts and relationships with local marketing divisions, subject matter experts, other internal & external business partners.

Eugene, Oregon Area

• Identified member needs through completion of screenings and assessments.• Assessed member resource utilization, past use of services, current goals, explored current options, provided education to members and providers so as to positively impact outcomes.• Part of multiple cross-functional teams developing care-coordination plans.• Performed coordination duties to assess, plan and coordinate all aspects of services to promote quality and cost-effective care.• Coordinated services between physicians, specialists, other medical and non-medical providers to meet needs of members.• Monitored referrals made to community-based organizations, medical care and other services to support members’ overall care.• Conducted site visits to provide support for members and community partners.• Developed resource-specific literature and education materials, provided community partner outreach and education on available services.• Entered and maintained assessments, authorizations, and clinical information within various medical management systems.

Greater Salt Lake City Area

• Lead and coordinated all writing projects from initial planning through completion, juggling multiple projects simultaneously.• Efficiently liaised with managers, engineers, designers, staff and end users, collecting information needed for creation of content.• Received both internal and external commendation for clear, concise communication.• Translated obscure technical data into readable, user-friendly language.• Edited multi-author projects so as to impose a single “unified voice.”• Created electronic documentation, uploaded and maintained server content.• Created online help files utilizing HTML and Java-based tools.• Produced publication-ready printed documents and electronic equivalents.

Greater Salt Lake City Area

• Facilitated communication within cross-functional teams, internal and external stakeholders, developed schedules, established, documented and executed test plans.• Conducted and reported on quality status and risk analysis, audited existing processes to determine and implement needed changes.• Planned and prioritized all test-related tasks, wrote test strategies, reviewed and maintained existing test plans.• Developed a framework of accurate measurement and classification, enabling the company to identify and address issues it had been previously unaware of.• Improved test release process, resulting in successful release rate increase from 30% to over 90%, improving company reputation with customers and increasing morale of development and testing teams.

Greater Salt Lake City Area

• Received commendation for management of 18 month operation transitioning QA responsibilities between US and foreign offices.• Lead quality assurance efforts around the company's flagship product, managing multiple teams of 3-7 people.• Worked with executive management to evaluate and enhance quality standards, technologies and approaches.• Created test plans, cycles, cases, scripts and reports, trained project leadership on practices and deliverables, trained and mentored staff.• Worked closely with cross-functional organizations, project teams and clients to develop schedules, executed test plans and cases.

Greater Salt Lake City Area

• Part of a care team of psychologists, social workers and teachers • Overseeing activities, clients and staff, ensuring program plans are in place and carried out • Overall management of staff, including schedules and daily duties • Providing staff training and development, completing performance evaluations • Fulfilling administrative documentation including progress notes, incident reports, inspection checklists, client contact hours, program data, etc • Observing and documenting clients’ behavior, physical condition and emotional development • Ensuring staff complete proper documentation and safety checks • Ensuring the dignity and emotional well being of clients are being met

Greater Salt Lake City Area

• Ongoing review of facility policies and procedures to assure compliance with state and federal regulations • Reviewing and setting policies concerning client care and quality of life • Developing, maintaining and utilizing a listing of current community resources • Understanding and meeting all government requirements for social service documentation • Documenting progress in meeting psychosocial needs of clients • Working with interdisciplinary team and administration to promote and protect client rights and psychological well being • Preventing and addressing client abuse • Identifying community changes and opportunities that affect clients • Working with clients, significant others and staff to provide support, information and organization for taking a proactive role in self advocacy • Completing social histories and psychosocial assessments for each client • Participating in the development of written, interdisciplinary plans of care for each client • Ensuring or providing therapeutic interventions to assist clients in coping with their transition and adjustment to a long-term care facility • Ensuring or providing support and education to clients/significant others to assist in their understanding of placement and facility issues • Providing groups for clients/significant others as appropriate to their needs • Providing clinical interventions to address catastrophic events that occur during the client’s stay in the facility • Coordinating the client discharge planning process and making referrals for appropriate home care services • Educating staff regarding psychosocial needs of clients and their significant others • Educating staff regarding cultural diversity • Educating staff regarding clients’ rights and how to recognize and prevent abuse, neglect and mistreatment • Educating clients and significant others regarding their rights and responsibilities

Greater Salt Lake City Area

• Observing and documenting patient behavior, applying appropriate emotional and psychosocial support • Admitting new patients by gathering information for assessment • Orienting patient and patient's family to facility • Escorting patients to appointments and activities using therapeutic interventions to ensure safety • Assisting with providing a therapeutic milieu for patients • Assisting with supportive therapy for patients by leading activities and groups • Assisting in the development of patient behavioral contracts • Assisting with the unit’s training and quality assurance programs • Functioning as a member of the interdisciplinary treatment team • Initiating and contributing to patient treatment planning, teaching and discharge planning • Participating in patient care team conferences, sharing observations of patient's progress toward identified goals and assisting with development, evaluation, and revision of patient care plans • Acquiring the trust of patients and responding appropriately in crisis situations • Utilizing the principles of group dynamics when co-leading groups to facilitate development of social, behavioral, and communication skills among group members • Assessing data regarding patient's status and providing care as described in the department's policies and procedures manual

Boise, Idaho Area

• Receiving, screening, evaluating, and investigating referrals relative to alleged child abuse or neglect and alleged institutional abuse or neglect, taking necessary measures to ensure protection of children • Assessing priorities and urgency of each referral and making appropriate referrals • Documenting all referrals as to type, recording all relevant and appropriate information obtained, completing all required forms and referrals, reviewing to ensure completeness of all documents and records • Reviewing with supervisor all immediate and urgent cases of alleged child abuse or neglect and alleged institutional child abuse or neglect, as well as such cases reported by health care professionals and hospitals • Informing individual Department staff and appropriate supervisors of any and all referrals made on a child or family currently receiving services from the Department, and as appropriate interviewing said individuals • Conducting thorough investigations to locate persons who are alleged child abusers, including interviewing all individuals who might have knowledge as to whereabouts of the alleged abuser • Interviewing individuals associated with a referral: complainants, family members, doctors, nurses, and others familiar with the family or present situation • Preparing comprehensive reports and records of investigative findings which support or refute allegations and recommending appropriate action • Serving as liaison to social service agencies, local police, local law enforcement agencies, and Departmental attorneys regarding reports and investigation activities of child abuse and neglect cases • Aiding local law enforcement officials in fact finding and compiling case information • Reviewing case files to ascertain completeness and accuracy of investigation activities on individual referrals

Idaho Falls, Idaho Area

Pocatello, Idaho Area

Pocatello, Idaho Area

Bachelor Of Arts (B.A.)

Associate Of Arts (A.A.)