Designed and implemented multiple Secret/Top Secret classified physical and virtual (VMware computer environments as required to support DOD application requirements. Upgraded Stratcom VMware vCenter installation from 5.5 to version 6.5.Provided oversight and enforcement of security directives, orders, standards, plans and procedures. Implemented overall security policies. Investigated, documented and reported/escalated security violations and attempts. Developed and implemented policies and procedures regarding core infrastructure, including backup and restore procedures, load and performance monitoring, access permissions, hardware provisioning, hardware and software installation, configuration, and maintenance.

Selection and management of Co-location Data Centers and cloud based Data Center as a Service environment (AWS/Azure).Managed 4 direct reports: 1 senior developer and 1 senior systems engineer in the US, as well as 2 senior engineers in the India office performing after hours tasks.Ensured managed services network and server security best practices are in place and current. Scheduled cloud resources to ensure requested tasks were completed in a timely manner.Main point of contact for all data center / Cloud based issues. Managed all requests regarding cloud operations. Accurately identified production hardware requirements to maintain cost efficiency.Vendor management and contract negotiations for all managed service providers and cloud related services acquired by the company.Implemented company-wide ticketing system with documented processes for internal/external Help Desk, Time Tracking and Change logs.

Responsible for 24/7/365 SaaS operations with 12 cloud based product lines.Security planning and administration for all aspects of SaaS operation.Led a multi-department team for the success of the SaaS operation which was made up of DBA Manager, Application Development Manager, Networking Manager, Sales Manager and Support Manager.Responsible for configuration and administration of global AWS solutions.Managed budgets for 14 data centers across all product lines with corporate data centers in Illinois, California and the UK.Migrated 6 acquired product data centers to Upland co-locations and established warm site data center in El Segundo, California.Developer of Policies and Standard Operating Procedures Developed/implemented procedures for configuration. Management, maintenance, system Installation and operational qualification supporting highly available systems. Responsible for hardware acquisition implementation and maintenance.Manager of all data center related product and service vendors.Met daily with sales and development teams to ensure smooth operations across all departments.Systems administration included Windows Servers through 2012, Active Directory, SQL implementation and administration, NetApp Storage administration and capacity planning, VMWare, AWS, DR testing and reporting using Zabbix, Cacti, Pager Duty, DNS and registrar solutions, network backup solution administration, system maintenance and maintenance contract administration.

Responsible for 24x7 globally available SaaS solution including infrastructure planning, purchasing, implementation and maintenance of corporate, satellite offices, data centers and remote workers. Duties included implementation and maintenance of network, computer, phone, internet communications and security systems for corporate office.Built and maintained corporate data center in Omaha, NE. Migrated full corporate datacenter from Omaha, NE to Elk Grove, IL. Established warm site data center in San Jose, California.Implemented VMware Virtualization in data center operations and Hyper-V virtualization in corporate offices. Implemented disaster recovery solution through Amazon Web Services.New server setup and integration into existing active directory environment.Microsoft IIS setup and administration.F5 load balancer setup and administration.Active Directory administration and maintenance.Microsoft SQL administration 2005/2008/2012.Storage network (SAN and NAS) administration and capacity planning. Network backup solution administration.Network planning and maintenance: routers, switches and firewalls. Microsoft Exchange administration 2003/2010.Office 365 administration.Security planning and administration for all aspects of SaaS operation. Developed Policies and Standard Operating Procedures.