Director Of Operations
Current
Jan 2020 - Present
AeroLeads people directory · profile
Dan Muench Email & Phone Number
Director Of Operations at Hive Networks, Inc.
at
Hive Networks, Inc.
1 work email found
@hivenetworks.com
2 phones found area 877 and 303
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director Of Operations at Hive Networks, Inc.
Location
Fort Thomas, Kentucky, United States
Who is Dan Muench? Overview
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Quick answer
Dan Muench is listed as Director Of Operations at Hive Networks, Inc. at Hive Networks, Inc., based in Fort Thomas, Kentucky, United States. AeroLeads shows a work email signal at hivenetworks.com, phone signal with area code 877, 303, and a matched LinkedIn profile for Dan Muench.
Dan Muench previously worked as Director Of Operations at Hive Networks, Inc. and Change Management Process Lead at Axcess Financial. Dan Muench holds High School Diploma from Newport Central Catholic.
Company email context
Email format at Hive Networks, Inc.
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{first_initial}{last}@hivenetworks.com
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Profile bio
About Dan Muench
In my 15+ year career in IT I've been fortunate enough to have played a number of roles in a wide variety of IT initiatives; from development and implementation projects, to process improvement and day-to-day support. During that time, I’ve discovered that there are some common themes that drive me. First, I’m passionate about a strong and healthy culture; which I take as my personal responsibility to help cultivate. As a leader, I work hard to set the necessary expectations and remove obstacles. As a team player, I lead by example and encourage my peers to do the same. A strong culture is the foundation for a great team. When a team of people work TOGETHER for a CLEAR purpose, they can do INCREDIBLE things!Second, I truly base my success on the success and satisfaction of those around me; including my customers, my team, and my organization. I take complete ownership of any task; whether that be completing a project for a satisfied customer or encouraging an employee to make the most of their career.Finally, I’ve always been hungry for new knowledge and experiences. I read as often as I can to keep up with the latest topics in business leadership and technology. I’m always curious about what’s under the hood of any new technology I come across and love to “play” to find ways to best leverage it. I push myself to always grow in new areas. I never want to be too comfortable with where I am.Some of the specific things I enjoy being involved in: IT Service Management (Incident, Problem, Change, Configuration, Etc.), ServiceNow Administration, Project Management, Application Development, Scrum/Agile, Program Management
Listed skills include Databases, Management, Microsoft Sql Server, Itil, and 37 others.
Current workplace
Dan Muench's current company
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9 roles
Dan Muench work experience
A career timeline built from the work history available for this profile.
Change Management Process Lead
As owner of the change management process, I was initially responsible for reviewing and updating the overall change management processes and procedures. In this case, that included doing some hands-on ServiceNow administration and development to get it back in line with out of the box best practices. After refreshing the process, I turned my attention to.
Apr 2019 - Jan 2020
Senior Manager, It Service Management
In my role as Senior Manager of IT Service Management, I was the primary owner of our core ITIL-based processes, including Change Management, Problem Management and Request Management. I served as the change manager and led the semi-weekly Change Advisory Board (CAB) meetings. Additionally, I worked with internal teams to develop formal root cause analysis.
Jul 2018 - Mar 2019
Director, Global Operations
My time as Director of Global Operations was mostly an extension of my role as Manager, Global Operations. Our global operations team grew as a result of multiple acquisitions and team integrations; therefore we implemented additional management levels within the team. Additionally, during this time I updated our major incident management processes and.
Feb 2017 - Jun 2018
Manager, Global Operations
- As manager of the Data Intensity Global Operation Center, I led an international group of DBAs and Operators providing 24/7 SQL Server and Oracle support. In addition to DBA tasks, this team oversaw all operational.
- Course for Senior Executives - Aileron (http://www.aileron.com/)
- Project Management Professional Certification Preparation - Gateway
- The Supervisor’s Role as Trainer & Coach – National Seminars
- How to Handle Conflict and Confrontation – National Seminars
- Building a Positive, Motivated, and Cooperative Team –National Seminars
Feb 2012 - Jun 2017
Technical Project Manager
Dbadirect
- As a project manager at dbaDIRECT, a large majority of my projects focused on implementation of services with our customers. I was the initial delivery contact to our customers and was responsible for making a great.
- How to Manage Emotions & Excel Under Pressure – National Seminars
May 2008 - Feb 2012
Project Coordinator
Dbadirect
- As project coordinator, I was responsible for coordinating internal projects, acting as project manager, business analyst, quality assurance, documentation writer, and trainer all at the same time! Some projects.
- New development for our proprietary ticketing and workflow management system
- Acquiring software and implementing an ITIL based change management system
- Testing, documenting, and implementing a new monitoring solution we acquired from a partnerContinuing Education
- Project Management for IT Professionals – CompuMaster
May 2007 - May 2008
Solutions Developer - Business Analyst
Lucrum Incorporated
- A majority of my time at Lucrum was spent on a large project to replace a customer’s ticket and workflow management system. This project gave me invaluable experience in the highs and lows that every large project.
- Gathering and documenting user requirements
- Communicating and coordinating tasks with the development teams onshore and offshore
- Creating test cases and performing UAT testing with the user community
- Troubleshooting SQL and Java code
- Writing user documentation and training end usersContinuing Education
Jan 2006 - Apr 2007
Data Quality Co-Op
- Spending two years as a co-op at GE Aviation was such a great opportunity while I was in school! The exposure of being part of such a large organization was invaluable. Also, being in the data quality department gave.
- Documented and tested two major process improvement initiatives
- Team lead for a data quality scorecared review team
- Maintained the Cancer Free Kids website as a philanthropic project
Dec 2003 - Dec 2005
2 education records
Dan Muench education
High School Diploma
Newport Central Catholic
Bachelor Of Science (B.S.), Information Systems
Northern Kentucky University
FAQ
Frequently asked questions about Dan Muench
Quick answers generated from the profile data available on this page.
What company does Dan Muench work for?
Dan Muench works for Hive Networks, Inc..
What is Dan Muench's role at Hive Networks, Inc.?
Dan Muench is listed as Director Of Operations at Hive Networks, Inc. at Hive Networks, Inc..
What is Dan Muench's email address?
AeroLeads has found 1 work email signal at @hivenetworks.com for Dan Muench at Hive Networks, Inc..
What is Dan Muench's phone number?
AeroLeads has found 2 phone signal(s) with area code 877, 303 for Dan Muench at Hive Networks, Inc..
Where is Dan Muench based?
Dan Muench is based in Fort Thomas, Kentucky, United States while working with Hive Networks, Inc..
What companies has Dan Muench worked for?
Dan Muench has worked for Hive Networks, Inc., Axcess Financial, Data Intensity, Dbadirect, and Lucrum Incorporated.
How can I contact Dan Muench?
You can use AeroLeads to view verified contact signals for Dan Muench at Hive Networks, Inc., including work email, phone, and LinkedIn data when available.
What schools did Dan Muench attend?
Dan Muench holds High School Diploma from Newport Central Catholic.
What skills is Dan Muench known for?
Dan Muench is listed with skills including Databases, Management, Microsoft Sql Server, Itil, Sql, Business Analysis, Project Management, and Database Administration.
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