Danna Tan Email & Phone Number

Toronto, ON, CA

Toronto, ON, CA

Toronto, Ontario, Canada

• Experience working in a five star, luxury hotel located in the city of Toronto
• Ensure five star customer service is provided to guests at all times
• Assist servers with dinner service including regular dinner service, tasting menus (7+ courses), andfixed prix menus for special groups
• Maintain knowledge about all dishes at Joni Restaurant, including information about foodingredients and food preparation

Vaughan, Ontario, Canada

* Working closely with Sales department after the event is booked at the venue* Working closely with the Accounting department to ensure payment is collected in a timely manner* Taking over clients from Sales department and become the main point of contact after signing the contract until the day of the event* Scheduling clients in for an in-person or.

• Serve beverages to game attendees in a timely manner.
• Complete counts of beverages prior to beverage service, and after beverage service, to ensure sales are accurate at the end of the shift.

Muskoka, Ontario, Canada

• Experience working in a fast paced, luxury resort environment during high peak season
• Worked with team members to ensure that guests were enjoying their stay and were satisfiedwith their restaurant experience(s)
• Assisted in executing floor plans, meal arrangements, and set-up and tear-down of variousevents
• Provided exceptional customer service by being aware of the daily activities taking place on theresort, and shared knowledge about the nearby cities and… Show more
• Provided exceptional customer service by being aware of the daily activities taking place on theresort, and shared knowledge about the nearby cities and attractions that Muskoka has to offer Show less

Toronto, Canada Area

• Experienced working as a server and bartender in various events including birthday parties,weddings, bar mitzvahs, engagement parties, corporate events, etc.
• Prepared and organized the yacht during set-up based on client’s requests and specificneeds, as well as different themes and decor
• Coordinated with different staff members on the boat including captains, caterers, cruisedirectors, DJs and dishwashers to ensure a smooth and successful event
• Completed requisition… Show more Experienced working as a server and bartender in various events including birthday parties,weddings, bar mitzvahs, engagement parties, corporate events, etc.
• Completed requisition forms to ensure all cash from event is collected and recorded, andall beverages including alcoholic beverages are accounted for Show less

Toronto, Canada Area

• Experienced working at various types of events including trade shows, sporting events, concerts, corporate functions etc.

Toronto, Canada Area

• Processed all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Processed all check-outs including resolving any late and disputed charges.
• Maintained complete knowledge at all times of all hotel features and services, hours of operation, room types, numbers, layout, decor, room rates, special packages and promotions.
• Communicated pertinent guest information to designated departments/personnel (e.g. special requests, amenity… Show more
• Communicated pertinent guest information to designated departments/personnel (e.g. special requests, amenity deliveries)
• Ensured accurate settlement of folios, routing of charges and adjustments.